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This is a hotel that is more about style than substance - a bit of an experiance that is ok for one night but would wear thin pretty quickly. Main gripe is lack of parking and staff who gave erroneous information on where to park - expect to pay £30 a day on parking and you will need that in change to feed the meter. There is cheap parking at the olympic stadium - 10 minute tram ride away however this was full when we tried.
This is a fantastic hotel, especially for the price. It has a great modern design and lots of lovely finishing touches that make it a pleasure to stay here. The rooms aren't particularly spacious but they have everything you need. It's fun to play with the "mood pad" which gives you complete control over the room by remote control and also allows you to adjust the lighting etc. according to your mood or activity.
Me and Sandra stayed at this hotel this week.We would like to recommend it. The staff was very helpful the room was amazing and comfortable. In 2 minutes walk you will grab the tram,metro or the bus to center Amsterdam (this will take 10-12 minutes). You have a very affordable car park at Olimpic staydium that is very near by,ask in reception for discount rate. The quality of the room and the hotel is value for money! We will come back ! Enjoy Amsterdam :)
Stayed for three very hot nights whilst visiting relatives. We were bowled over by first impressions from the self-service check in through to the distinctly different room. We even came to terms with the glass tubes containing the shower and the loo, the latter, perhaps with a nod in the direction of convention, being discreetly cloaked in frosted glass. The bed was spectacular in taking up one end of the entire room and in addition tp offering space it was comfortable.
Such a COOL hotel. Small rooms would be the only drawback but everything else is just amazing. very clean, good location, free films on demand, most comfortable bed, awesome shower and best of all a great budget (79euros per night). Not to mention the whole branding of the hotel is just cool and hip. I stayed in this hotel after the very satisfying stay in CitizenM Amsterdam Airport Hotel.
I chose this hotel as it was very close to the airport. I was just looking for somewhere to spend one night before my early morning flight the next day. I was also at the end of my travels, sick, and all I wanted to do was stay in my room all day. After I had checked in, I entered my hotel room and was just blown away. This is one funky hotel room! A king sized bed!!
Same as the Airport M, very cool, great staff, functional rooms , mood box wouldnt turn the TV down... Good location on the No 5 tram route and near Zuid Station
i`v been to the CitizenM hotel for 3 days, its been a wonderfull expirience, the Tram #5 to DAM Square is less then a minute walk. the room itself has AC which is very important, and the showers are simply cool and funny, i had a great time, the staff was very kind and very polite, giving us a true home feeling. i defently recommend this hotel by all means. do notice the room is kinda small (but very fullfilling) and theres a "secret" compartment under the bed you can store 2 large suitcases.
Rooms are smallish but well designed and equipped, clean and comfortable. Very good lobby / lounge area for relaxing or working. Brilliant service from friendly staff.
To all people, planning to travel to Amsterdam... CitizenM is a brilliant hotel.. Loved the bed specially n the mood pad they have.. However, the idea of havong the wash basin almost next to my bed was not too pleasing.. Especially in the mornings..
I would say this hotel represented the best value for the money of any hotel I have stayed at. It had many aspects that you would find in a luxury hotel, along with the self-service style that someone like me appreciates. If you enjoy being served, this is not the hotel for you. If you enjoy luxury amenities, but would rather not have someone to carry your bags etc. Welcome to Heaven.
I had not read about the CitizenM hotel before staying there, so the tiny room was a shock at first. However, the price was great, and the location was fantastic -- just 0.2km walk from Schiphol under a 90% covered walkway.
The Citizen M is very simple and very good quality. You do everything yourself, check in, carry your stuff, self service food. the staff (''ambassadors'') Cheerful and very helpful. Self check in is easy.
Stayed there on my last night in Europe, since I'd have an early flight out of Schiphol. The room is very small, but comfortable (and fun). The bed and the shower were amazing, and the moodpad is really nice. The cafeteria is ok, adequate for the style of the hotel. A cool hotel in a handy location. Within its target public its a sure choice.
We wanted a hotel room to rest in after a long overnight trip from America. Only needed from 7am until checkout (around noon). We had to reserve from the evening before, understandable. When we got there, room was not ready (so they rented to others) and charged us extra because we did not spend the night (this was known at reservation time).
late check in due to schedule. Perfect if you want to go straight to be because check in is quick and easy. Room is perfect for solo traveller/couple. The room explains itself, so it's down to the point. Great media on tv, wifi, etc. Lobby/lounge is open and large, so you can work relatively undisturbed.
The good: citizenM is a different approach. DIY check-in and DIY check out (with staff to assist). Room was modern and clean with shower and toilet in glass booths - beam me up Scotty. The bed was great with fantastic linen.
Hi-tech room with ambiental lights and moods, free movies, large bed, nice view (airport side), good prices, friendly and helpful personel, good value. Recomended.
Our family of four stayed in two rooms. We enjoyed the room, the technology, and the atmosphere of the hotel. It was a unique experience with the mood lighting, blinds control, and the unusual bath facilities. The location was very convenient to the airport (two minute walk). The staff was polite, helpful and plentiful. We would have preferred a little more privacy between the bedroom and bathroom area though.
However CitizenM has no fascilities like a swimming pool or wellness-stuff, it's very relaxed every time. They have the best beds (and pillows), great showers and I love the ambiance and design. Our daugther of 4 years old is also a CitizenM-fan! From time to time she ask: Dad, do we go to that hotel again?
I only stayed for one night - but the memory of it will stay with me forever. This is officially the funkiest hotel i'd ever stayed in. The 'capsule' toilet and shower, the gi-normous bed, the touch-sensitive remote control that lets you regulate anything and everything in the room starting with the music and ending with the blinds - it just all blew me away.
I am extremely disappointed in my stay at CitizenM at Amsterdam Airport.
1. I fell off the chair in the room (the chair is designed with 4 contacts on the floor, not 5 as is normal around the world). Fortunately I did not hurt myself on the sharp edges.
Great location...right next to AMS airport. Less then a five minute walk. Comfortable bed, good shower. Very high tech! Would definitely stay here again!
If you like fashion, style comfort and need a one night stay close to Schiphol this is one of the best deals! A two minute walk from the terminal - gets you to and from the airport fast. I believe it is the cheapest ON the airport itself. (Although you can propably get a little more reasonable price in one of the hotels around the airport with shuttle)
We stayed at the Citizen M for one night while transiting at Schiphol. The hotel is a 200 metre walk from the airport. Being a new hotel, it is not signposted very well. We found our way after asking around. Exit the departure level, turn to your right and follow the covered walkway to reach the hotel. Luggage trolleys can be pushed right up to the hotel, and there are plenty stacked outside the door for your walk back to the airport.
This was a wonderfully convenient hotel to spend a night before flying out of Schiphol or to spend a night after getting there - I was going to be flying back to the USA. I had been on an extended bicycle tour in France and planned to take the train to Schiphol the day before my departure. I needed a place to stay that would be walking distance to the airport, have a place for me to box my bike, and not be too expensive. CitizenM fit the bill perfectly.
I arrived at schipol airport from zurich and had my flight to India the day after.
Walking from Airport..I had kept just one day to visit Amsterdam ..so planned to take the train to Centraal from airport in the morning and come back at night....
I booked this hotel for a flight layover. Citizen M is close Schipol airport, about a 10 minute walk to the hotel. I was able to use the airport baggage carts all the way to the hotel.
The citizenM is only a short walk from Schiphol, this is the major advantage of this hotel. The rooms are radically different from other hotels. You can barely fit a notebook on one of the two tiny tables.
Bed was huge and comfortable. We travel light so there was plenty of room for us and our luggage. If you travel with a lot of luggage things could get tight. The toilet tube could use some darker tinting.
I could not believe the price -- I figured it must be a slum, or else somewhere a long way away from the airport. It's not either: a little further than the ($$$) Sheraton, not so far as the Hilton. Just go out the arrivals-level door and turn left, walk 3 minutes. Take a trolley and leave it out front like everyone else.
I love this place: it has a very convenient location within a few minutes walk from Schiphol. Normally the hotels that call themselves airport hotels are quite a bit outside and require a shuttle service, but not his one. it has a totally hassle free check in and out. The rooms are very modern and the bed is very nice with big soft pillows and a fluffy blanket.
I really liked the look of this hotel from its website and it didn't disappoint. Lovely comfy bed, gadgets to play with, very clever loo and shower units, and a spacious foyer area for dining and chilling with tons of fabulous designer and photo books. - which next time I come I will make more time to look through.
We wanted a hotel near the airport to catch an early morning flight. The CitizenM hotel seemed affordable and looked cool. The hotel exceeded our expectations: the room was comfortable, we loved the design and the staff was helpful. I'd definitely stay here again!
This hotel is totally different from other hotels at least I've experienced. The first thing to remember is it is a BUDGET HOTEL, and the second it is "trendy". That means while it has many things that other hotels don't like super cheap calls to other countries (using VOIP system), theme lighting, free movies, free wifi, computer check-in/out, beautiful lounge, reasonably priced cafe, etc., it doesn't have things that other hotels offer such as lotions, wash clothes, cottons, pens and papers, etc.
You walk into this room and laugh a little. There are two Star Trek-like columns, round areas with glass doors that slide open and closed. One is the toilet, the other the shower. That takes up the first half of the room. The second half is too small side tables and a big bed with drawers.
We had a great stay at Citizen M. We had originally hoped to stay at a B&B in Amsterdam, but were unfortunately unable to find one that we liked that still had some availability. Tip #1: BOOK EARLY! However, via TripAdvisor we came across Citizen M and decided to give it a go.
Nicely located near the airport (about a 10 min train ride, tho they also have one IN the airport), and also fairly near the center of town (about 20 mins into town on the #5 tram which goes from right outside to centraal station), for me this is a great hotel.
The hotel is like a dormitory-full of young people, small rooms but enough, energetic and different. It is a good choice to experience it for a short stay. For long stays, I guess it can be tiring. Amazing lobby and decoration. Rooms are original but there is no place to put your luggage and not enough hangers.
If you like modern design and don't mind spending a few bucks to be surrounded by it, this is the place. The shower and toilet are encased in glass cylinders (shy people need not apply) in the main living space, which leaves the room a bit cramped. Everything else is ultramodern as well.
We really enjoyed this hotel. It was very different from many of the other hotels we stayed at; very modern! The lobby and lounge area are great with free Internet, a great selection of books and a cool bar/cafeteria with well priced drinks and eats. The rooms were interesting. Cool to see, but lacked a bit in function. Pretty small and intimate for two...
Technology starts as soon as you walk in the door with the diy computer screen check-in. The room electrics, which are all operated by a single remote control pad, include mood lighting, blinds and TV. Its all very clever but the remote can be a bit slow to react and also does not last long unplugged from its charger.
High Tech hotel, Free wi-fi, international long distance calls pennies per minute. Discounted rates with internet checkin (6 computers available for checkin). Excellent soundproofing. Quiet restful sleep with spacious bed and nice linens and pillows. Rooms have safe and U.S. electrical socket available. 10 minute walk from the airport. Trains depart often to Amsterdam central. No room service, iron.
went with a large group and perfect for our one night stay in Amsterdam, approx 10 - 15 minutes from the aiport - one train ride and then a 5 minute walk, straight outside the hotel the tram stops taking you into the city centre. Unfortunately one of our party was ill whilst we were out there, but the satff were very very helpful and couldnt do enough!. would definitely go back!
CitizenM likes you to travel light. Your room has a hanger for your coat and a small shelf for your toothbrush - and that's it. Too bad if you brought suitcases, went shopping or want to hang your clothes somewhere - the only place is the floor.
Being a very frequent traveller to Schiphol I had seen the CitizenM from the outside several times but never stayed there before. The hotel is located within a few minutes walking distance from the terminal. It is however necessary to walk outside for a few hundred metres - not very far and most of the time it is possible to walk under some type of roof.
We stayed here for only 1 night and good thing we did. The room was very compact. There was no place for our carry-on luggage. We just laid them on the floor next to the king size very comfortable bed. The toilet and shower was encased in a futuristic capsule. Taking a shower was fun but the toilet area felt cramped and I hit my head on the door while getting off the toilet. Only shampoo and soap is provided. No mini fridge.
I did not like the room. It is very small and you have to crawl into bed from one end. Toilet and shower in the centre of the room circled in glass. Very uncomfortable and total lack of privacy. Breakfast was expensive and consisted of one croissant, a small bottle of orange juice and an apple.
A lot has been said here about the electronics not working in the rooms. Well, they did not work again. The door did not unlock, luckily staff noticed it on the computer system downstairs and came up right away (at 2 am you do not want to go back and forth between room and lobby).
Remember The Jetsons television show? In 1970 this is what we would have imagined that hotels would look like in 2010. However, in our imagination things would have actually worked - at CitizenM you are depending on technology that sometimes works - and sometimes doesn't.
The hotel is walking distance from the airport - no need for a cab. It is all techno-fabulous. You self-check-in on one of the computers (there is an attendant to assist you - and it actually works pretty well).
I didn't want to leave!
When we arrived, there was someone who magically appeared to help us check in using their computers. We were checked in in a jiffy and led to a room. It's true that it's a bit small, but it really felt clean and designed specifically for the guest not to feel crowded. Case in point: the toilet and shower are equipped with spherical sliding doors that open all the way so the room does not feel cramped.
I am at the end of a business trip and decided to stay over and enjoy AMS for a day before heading home. Since this hotel is right next to the airport, I decided to give it a try and stay here...taking the train to the city for the day. Since I arrived late in the day I stayed in the the hotel in the evening. I took advantage and had a nice little salmon/pasta meal from their available food selections, and a glass of a decent wine from the bar.
Yes, the rooms are small. However, if you've packed light then there's ample room for two plus luggage. In fact, two rollaboard suitcases and briefcases fit nicely in a drawer under the bed. The "mood pad" is fantastic once you get the hang of it (there's a little learning curve to it). All in all, I LOVED the hotel. VERY friendly staff, great concept, and Lenix makes a pretty good Mojito!
I felt like I was seeing the hotel of the future. Loved the free movies and cool design. Couldn't believe how low the price was.
CitizenM hotel is a great hotel for travelers who want luxury in a good price. The staff was very kind and helpful especially in an incident that we had with our check-in [Eva thank u so much we were very lucky to meet you!!]. Every day we had new clean towels, soap and the bed was made.
I stayed here during a weekend trip with my boyfriend.
The room was small, but convenient. The bed was one of (or maybe the) most comfortable bed I've ever slept in. The design of the rooms (as well as of the rest of the hotel, especially the lobby) is very fashionable, but still comfy and warm - although the arrangement of shower and toilet in the middle of the room needs a little getting used to.
When I first walked into my room I though Yiikes this is compact. I quickly got used to the size however, and the creature comforts are all there. The "moonpad" which controls all the features of your room from blinds to temperature to mood lighting is in itself an amazing feature.
stayed here in june 2010 with my gf for a couple of nights the rooms were very comfortable with king size beds and very nice interior every room gets a moodpad to control heating and lightin, tv etc the staff were very helpful the location isnt close to the red light but you can get a no5 tram tat brings you up in a few mins overall id recommend this hotel
I don't know what to say rather than "wow" for Citizen M Hotel... It's stylish, compact, trendy and definitely a top value... You may enjoy your room in which lights change according to your activity or theme, taste great food ranging from croissant to sushi at cafe zone, relax at stylish sofas by reading design mags or get informed about the city by using Mac Computers without a charge.
Seriously, the bed IS fantastic!! LOVE the bed. Best sleep ever, which was sorely needed for those long days and nights out in Amsterdam.
We spend in CitizenM 4 days. It was really wonderful time. Location of the hotel is very good. In the quiet area, close to the park. Tram nr 5 will take you to the Dam square or to the museums. Transport from the airport takes 8 minutes (to Zuid Station). Rooms are rather small (there's no place for the clothes) but comfortable.
This hotel is well thought out for those who simply want somewhere to rest their head and sleep whilst on a short break (as we were) The rooms are functional and packed with technology and space saving design to allow for a comfortable stay. The quirky shower and toilet designs are unusual but add to the experience. Everything can be done through the easy to use computers at reception.
This hotel is one of a kind. There is nothing else like this place. The room was great, I loved the mood pad and all the different options that were available to us. The bar and store were great to have so you didn't have to leave the hotel after a long day of walking around the city.
We stayed for two nights this month whist we were in Amsterdam on a mini-break and visiting friends. The hotel was rather good. We arrived in a bit of a rush as we were running late to get a to a bicycle tour that we booked, making matters more complicated was the fact that we had forgotten the map to the meeting point! The reception helped out by printing one off for us and also giving us one of their free maps
- Initially the place looked small but when I started to Move around in the room, it looked OK.
- Neat and Clean Place with very comfortable Bed and Mood Pad.
- Nice and helpful staff, great connectivity.....Absolute Value for Money.
- Must Stay... I would visit again.
The CitizenM Schiphol is a strangely post-modern hotel. Rooms have a wonderfully minimalist yet technologocially futuristic design with toilets and showers arising as pods between the door and the bed. Free internet and pay-per-view movies just complete the icing on the cake. A superb hotel for those who don't mind exploring something different.
My flight from Schiphol has been canceled on May 17th 2010 and this hotel was the only one in the vicinity to have vacant rooms. What a surprise it was when we entered the room! The level of automation is simply amazing. Read the other reviews for details. I can only add that it saved us from unnecessary night at the airport, for the right price.
We were a little put off by the starkness of the place when we first arrived, but that went away fast. It is fun, funky... the bed is awesome... totally functional and quite convenient to the airport. We felt it was a good value for the money and had one of the best nights of sleep of our 16 day vacation... which we needed for the flight home.
- small, quite, easy to get to and clean
- easy check in and out
- food is a bit pricy
- close to trains and bus and the airport is only bout 3 min. away
- was the perfit place to end the trip
The rooms in the citizenM are small but perfectly formed, with a great big bed and good choice of TV and movies. The different light colours are fun. It was easy and fast to check in and out, and with only 15 minutes on the train to Amsterdam Centraal I would stay here again rather than pay an outrageous price for a city centre hotel.
Thanks to the British Airways strike, we had to change our travel plans to include an overnight stay at Schiphol Airport. We were bummed, to say the least, but staying at Citizen M more than made up for it! Reservations & check-in were as convenient as they could possibly be, and we even had a choice of taxi way or office blocks views. Needless to say, we chose the former.
I thought it'd be too expensive staying at CitizenM, while browsing for hotels online. But I kept thinking about it, looking at it, and decided that it would be pretty awesome... and I ended up paying 300euros for 4 nights, for 2 persons. Which is great!
My boyfriend and I had a long layover in Amsterdam and booked a room for one night here. Fabulous experience! The rooms are small, but super mod and unique. The bed was a dream, and we enjoyed the free on-demand movies. Great breakfast in the morning, incredibly convenient location, and a fabulous helpful staff. Great spot for a romantic getaway. We wished we would have had more time to hang at the hotel!
My husband and I stayed at the CitizenM-Amsterdam City for 2 nights in May 2010. Check-in was a breeze, we took advantage of the early check-in option (for 20 euro). We took the train one-stop from the airport (to the Zuid station) and walked the short distance to the hotel. The #5 and #24 trams which run through the museum district up to Central station stop nearby.
My wife and I stayed here for three nights in May, 2010. If you're coming from the airport, it's a five minute train trip followed by a five minute walk to get into the hotel. Make sure you take the right train, though.
Great hotel, Super trendy, Relaxed, Affordable. I loved the rooms with the rainshower. Great beds and pillows. Highly isolated so no noise from neighbours. The rooms are rather small but super efficient. The lobby and bar were excellent as well with the self service concept. Free internet. Great concept!!! It felt like being at home.
The hotel is not in the city center but the location is very good. First is just 5 minutes walking from the Amsterdam Zuid train station, that have direct trains to the Schipol aiport (less than 10 minutes). So take around 20 minutes to arrive to the hotel from the airport. Second, there is a direct tram (number 5) from the hotel to the city center.
We stayed during the weekend in amsterdam, and although the hotel is not situated in the heart of the city , it was nice to escape the confusion at the end of day. Tram nr. 5 stops right next to the hotel , this area is also served by night buses, it doesn't take longer than 10/15 min to get to the city centre. The rooms are small but very comfortable an fashionable, a good night's sleep is guaranteed. The staff is friendly and the bar is very nice.
Hotel was absolutely fantastic - clean, modern, friendly staff always happy to answer questions. Location was fine - a quick 10min tram ride from the city centre (2.60euro) and the tram stop was right outside. Would definitely stay here again. Free movies, free internet, free printing were a treat!
I stayed there 4 nights and i enjoyed every minute of my stay in the Citizenm Amsterdam city Hotel,Very convienient distance from the airport,easy to reach, easy access to the town centre and in a very quiet district.10/10!!!
We stayed at both CitizenM hotels and would highly recomened them to all. i could not fult it on anything, the only downside is that it is not very close to anything (apart from the airport 3 min walk) although that is to be exspeced and an airport hotel. however it is a short (15 min) train into town.
The CitizenM was described in another review as Starship Enterprise meets earth which is exactly right. The "pods" for the shower and toilet were interesting - kept waiting to be beamed up and the changing colors added an other world dimension. Another reviewer suggested that if you had privacy concerns it might be best not to share the room with a stranger and I agree as the "pods" were not entirely opaque and the room doesn't have much moving about space.
Nice, I generally go for high tech and I found it in CitizenM. My only comment - towels could be with being "fluffy". Mine were dry and out of place in the decor.
Amazing experience. Room size small but accommodates everything with the smart layout. No fuss Check-in check out system fastest in world. The shower is amazing.
Great hotel experience. Checkin was computerized, just enter your email address and your card is made for your entry to the high tek room. Cool design, very effecient, nice lighting, shower is straight out of the jetsons! Best water pressure in europe hotel, plus I could stand up in it ( 6'3").
With its modern, compact design and in-room hi-tech (free!) facilities, CitizenM is certainly very distinctive. We found it to be comfortable enough. The lay out of the room with toilet and shower unconventionally sited between the door and the bed is novel and usable but would probably be a bit irritating if you stay long enough for the novelty to wear off.
Despite the XS room size, the rooms are designed with out of the box interior design, the shower and mood lights are fantastic. And I really love the ?Night shower gel? (there are two types of shower gel available AM & PM). Very friendly staff, especially to teach you how to do self-service check-in.
The service was great, rooms were really unique with a built-in see-through bath. It's a great adventure for couples or single travellers. Definitely not recommended for family trips. Another great feature is the free TV catering to all choices.
I really liked this hotel,small but perfectly formed.The decor is like a cross between Ikea and an apple store. Staff are very attentive and always willing to help. This hotel is best suited to couples or individuals as it's two to a room max. Gadget freaks will love the touchscreen moodpad in the room which controls the free movies (inc adult !) the lights,blinds,room temp,music etc.
I went back to Amsterdam for tulip season just to stay at Citizen M after a serendipitous layover last December due to snow-caused flight delay. My second, extended stay did not disappoint. Coolest hotel ever! Bright, comfortable, affordable accommodation with a friendly staff. Location convenient to both city center and one train stop from Schiphol airport. Best design I've ever seen.
Love the hotel , rooms, and the design. A bit far from the center, but the price was good. Only problem is that the shower is in the middle of the room and the toilet too...with little or no privacy...in case you travel with a friend. The bed is humongous!!!
My wife and I stayed at this hotel in May, we had a great time as we mostly spent the weekend in bed. The bed is massive and we liked the layout of the room. The shower is big, but would have liked the toilet to be a bit more closed off and be a little bit sound proof.
The citizenM hotel is quite different to say the least in hotel accommodation and has a certain appeal about it once you have reset your antennae to a new experience. The large bed takes on supreme importance and its size and situation mean that you are not going anywhere once you are in it, being sandwiched between two walls ? very comfy and gives plenty of freedom for even the most restless of sleepers.
As soon as you walk through the Citizen M building, you know this place is going to be an interesting one. It's one surprise after another and it's all good. The foyer areas is very modern and social. The staff is friendly, though most of the stay is quite self service. Everything is automated that interaction with any staff is not really necessary.
Hotel delivering efficient and easy services. Peace of mind allowing you to respect your own pace. Perfect for a quick visit in AMsterdam.
Great bed, fresh idea and fantastic lobby. Rooms are small, but functional with lots of light. Its not as close to the city as you would hope (30 minute bike ride). Parking is not as easy as they tell you it is. Be prepared to pay the 21 euros per day to park on the street. (Except Sundays which are free.) Great hotel on the whole, and would definitely recommend.
This place was a very nice surprise to us. The rooms are small, but they have everything you need. Would only stay there shortterm, for a weekend trip or something, but it is very cool. There is a Wagamama and Burger King close by, at the Amsterdam Zuid station. If you want to dine anywhere else, you will have to take the metro or tram to city centre. Transportation to and from the hotel is very easy. We liked it, and would definitely consider staying at other CItizenM hotels.
We booked this hotel for 2 nights and were charged $99 per night.We had to stay extra nights due to volcano activity in Iceland and were charged almost double for those nights!!! $168! We didnt even leave the hotel. We feel abused but had to pay since there were no hotels available.
having stayed at this hotel before, and been delighted, I booked again and was equally pleased, however, the following night a cloud of ash grounded my plane and I managed to get the last available room at the citizen m. cost wednesday - 80 euros. cost thursday - 170 euros.
This hotel can't be beat because of it's location right next to the airport and train station. You can easily walk to the airport and trains and get just about anywhere you want to go! The rooms are fun and comfortable even though small. The bed is big and comfortable. Check in and out is easy and done via kiosk. Service at the in-lobby bar and snack bar is friendly.
The Hotel is some 10 minutes walk from the Schiphol Arrivals-hall. It is of the "very electronics and informatized" type, from do-it-yourself check-in up to to room controls. I had good fun in playing with the central handheld command unit for changing intensity and color of the lights, the electrical curtains, and yes, it also controls the large-size LCD TV-set. There is a large selection of TV channels and free-of-charge films, including adult ones.
Stayed here since I had an early next-day flight. The location is right outside the terminal.. few minutes walk and the room was very comfortable and fun to play with the interactive system. Great selection of free movies and nice shower so overall, very nice hotel!
I would only suggest this hotel to those who spend only one night between 2 flights in Amsterdam. The rooms are modern and clean, but very small and are not practical for longer stays. Desk, drawer and cupboard are completely missing, there is no place to put your clothes and other stuff. The toilet and the shower are in the middle of your room.
This is a funky high-style hotel adjoining the Schiphol arrivals hall, and therefore a great choice for an early morning departure or late night arrival. As described in other reviews, the uber-unique rooms are tiny but chock full of fun, cheeky features that make you forget about the fact that the toilet and shower are smack dab in the center of the room.
Other reviews cover the rooms - which I think are perfect for the solo traveller or a couple who don't mind the shared bathroom experience. However, what few reviewer say is how quiet rooms are - you are overlooking one of the busiest airfields in Europe with MD11 and 777's going past continually and you can't hear a thing. Better yet, whilst there was no overspill noise from other rooms.
The fist time I stayed at Citizen M I was a bit timid about using the space on the ground floor (the whole floor is one big common space), but now that I've stayed there a few time I am much more comfortable lounging in it. Rooms are really small, but amazingly efficient: I've stayed in larger rooms that were much less well designed. Prior to staying in this hotel go to its website and make sure the "modernness" of the rooms suits your style -- my guess is that people either LOVE it or HATE it: I love it.
The room is very small, but very efficient. The centrol control system is very easy to use. The color of the light give me some ranmic. The staffs are very friendly. The lobby has very efficient self-check-in, check out system. Lots of spaces in the lobby for people who like to watch tv, meeting, studying and using internet. Only thing I think it could improve is to have a fridge inside, even a small one.
Hotel is great. I've stayed in 3 other hotels in Amstedam and this is by far the nicest. The Bed is the BEST! The only problem is the rates as at times during some part of the week it could go rather high. I would certainly return back to stay with them!
Loved loved loved this place. Everything was very very clean. The staff were very friendly and very helpful. The bed was huge and very very comfortable. The rain shower was thoroughly enjoyable. Free movies, free adult movies, free Wifi and ridiculously cheap calling rates from the room phone was a first to have combined in one hotel.


me and my partner went here with 2 of our friends, it was perfect for what we needed it for, it was one stop away from shiphol airport and litterally round the corner from the station, there was a tram stop pretty much outside the hotel to take you into the center, which you saw so much of the city traveling in and out.