Our services are tailored for the modern traveller who crosses time zones the way others cross streets. No matter what time you arrive, enjoy 24-7 food and beverages at canteenM, superfast Wi-Fi, movies on demand, and much more.
Want to see Amsterdam from a local’s perspective? Hop on a citizenM bike and see the city at your own pace while getting a great workout.
Our bikes are free to use, but require a safety deposit. The deposit is €100 per bike. The deposit will be refunded when you return the bike.
If there are no more bikes left at the hotel, we are close to Black Bikes WTC, where you can rent a bike for as little as €6 for 3 hours. Follow this link for more information and to book: http://black-bikes.com/
Please note: we love it when our guests ask for and enjoy our bicycles. To keep our bike fleet the right size and in good shape, we do not rent them on big event days in the city, like marathons, King's Day, Pride and others. We apologise for any inconvenience and thank you for your understanding.
We want to keep our floors clean, so please no bikes inside the hotel.
You’ll find a bike rack located outside the hotel, or store your bike in the guarded, underground bike parking located near the entrance of Amsterdam Zuid Station. The parking is open 24/7 and the first 24 hours are free of charge.
We don’t have in-room trouser presses, or a butler to do it for you. But we do have ironing heaven, located on the 1st floor behind the stairway, just left of the elevators. You’ll find an iron, water and ironing board in the ironing heaven. If you need any assistance, please ask an ambassador.
dry cleaning and laundry
Sorry, no laundry service on site, but we do have a dedicated company which help us arrange laundry service for you. Please ask one of our ambassadors for more details.
There is no gym at this hotel, but you don’t have to give up on fitness (unless you prefer to run a movie marathon in your humongous bed).
Connect your Apple or Android device to our smart TV, and stream your favourite online workout with the help of our superfast free Wi-Fi. Or, find our special mobile citizen fitness videos – cardio, yoga, or dance – on the TV and the MoodPad.
If you have any trouble connecting, please dial 0 to reach an ambassador.v
Superfast, unlimited and free Wi-Fi is available to all our guests, in every corner of the hotel and in every bedroom. Enjoy!