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services

Our services are tailored for the modern traveller, who crosses time zones the way others cross streets. No matter what time you arrive, enjoy 24-7 food and beverages at canteenM, free unlimited Wi-Fi, movies on demand, and much more.

Wheelchair Assistance
Most of our guests pre-arrange their own wheelchair service.

But if you need our help, please speak to an ambassador at the check-in kiosk. To arrange the service for you with our partner Axxicom, you will need to provide the name of the guest who needs the wheelchair, flight number, time and date of pick-up. A representative from Axxicom will then wait in the lobby at the arranged time.

Ironing Heaven
There is an ironing heaven next to the elevators on each floor, except the 5th. If you are staying on the 5th, feel free to use the ironing heaven on any other floor. You’ll find an iron, water and ironing board in the ironing room. If you need any assistance, please ask an ambassador.

Dry cleaning and laundry
Although we do not offer laundry service on site, it's not far away! The nearest supplier for dry cleaning services is located at the service point inside Schiphol Airport Arrivals Hall 3. Please ask one of our ambassadors for more details. 

Luggage Storage

We are pleased to offer free luggage storage for our guests on the day of arrival and departure. Ask an ambassador if you require this service.

For safety reasons, we can’t keep luggage at the hotel for longer periods, before arrival or after departure.

If you need a solution the longer term, luggage storage service is offered by Schiphol Airport and located between Arrivals Hall 1 and 2.

Wi-Fi
Superfast free and unlimited Wi-Fi is available to all our guests, in every corner of the hotel and in every bedroom. Enjoy!

Gym
We don't offer gym facilities at citizenM Amsterdam Schiphol Airport hotel. However, we do have an agreement with a gym nearby, which is a 10-minute train ride away.

Clubsportive is a short walk from Amsterdam Zuid train station and offers all citizenM guests a daily rate of EUR 10 when showing your room card. Enjoy your workout!