how can we help?

We might have the answers to all of life's questions. If not, contact us.

our top 6 most-asked questions

The questions we get asked the most often!

bookings

How, what and where to book.

hotel information

Paris, New York or Taipei? Find all location-specific information here.

Europe

citizenM Schiphol Airport hotel

How do I get to the hotel?
Do you have parking at the hotel?
How do I check in/check out?
Is it possible to... ? (yes, we do have a few house rules)
What type of rooms do you have?
What can I find in the room ?
What can I find at the hotel?
What and when can I eat?
Can I add breakfast to the booking?

Yes, you can add breakfast with one click while you're making your reservation. If you aren't sure yet, simply buy it on the day of arrival or in the morning. The price is the same.

What are the breakfast times and price?

Breakfast is served from 6.00 AM until 11.00 AM. It is possible to have breakfast earlier than 6.00 AM, just let us know in advance to arrange this. The price of the breakfast is 19 EUR. Our hot & cold breakfast buffet comes with unique local treats and familiar favourites. Pile your plate with warm pastries, scrambled eggs, fresh fruit, and more.

Do you provide breakfast for people with dietary requirements?

Yes, our breakfast has something for everyone! You'll find options for vegan, lactose-free and gluten-free diets. If you have other special requirements, let us know in the comments during the booking, and we will do our best to accommodate you.

Do you provide lunch and dinner?

Yes, we serve delicious hot meals 24/7 at canteenM. Cold food, snacks, drinks and coffee are available 24/7.

Can I see your menu?

Download our free app here to see what's cooking and pouring at citizenM! We made our menus especially for mobile citizens – ideal when you have places to go and people to see (or no time for a restaurant)

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citizenM Paris Charles de Gaulle Airport hotel

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citizenM Paris Gare de Lyon hotel

citizenM Paris Champs-Élysées hotel

citizenM Paris Opéra hotel

citizenM Rome Isola Tiberina hotel

citizenM Zurich hotel

citizenM Geneva hotel

United States of America

Asia

societyM meeting rooms

How, what and where to book a meeting room.

group bookings

How, what and where to book 11 or more rooms.

contact

All the ways you can get in touch with us.