We love groups, whether you’re over for a conference, meetings, or a cosmopolitan business trip.
How does a hotel with a stylish, living-room style lobby, comfy and crisp king-size beds, amazing coffee, tasty cocktails, and 24-hour food, for less money than a one-way flight to your neighbouring country sound? What you won't find is a waiting line for check-in, silly slippers, chocolates on your pillow, or a bell boy looking for a tip. We don't have space for a tour bus or twin beds either; but instead we do offer self-service check-in, FREE Wi-Fi and movies on demand, phone rates you don't need to think twice about, and staff that's actually happy to see you!
If you need more than 10 rooms, please reach out to our groups department by filling out the form, or send an email to groups@citizenM.com.
We’ll get in touch asap!
paying group bookings
We like to keep things simple, so group bookings can be prepaid – preferably by credit card. Not paying for your guests? They can easily make their own payments directly on arrival through the kiosk. To arrange payment of your group just get in touch with us.
modify group bookings
Want to add some lovely breakfast to your booking, change a guest name, or extend your booking?
To modify your group booking, please reach out to us directly. Not the group booker? Please get in touch with the group organiser to make sure the organiser is as organised as organisers can be.
invoice group bookings
You need an overview of the stay?
We can send you the full VAT receipt after your group’s stay, just reach out to us directly. You haven’t paid for your guests? Lucky you! All individual guests are able to receive their invoice on check-out through the kiosk.
cancel group bookings
Change of plans?
Need to make some adjustments or cancellations? It happens and we are here to help, just reach out to us directly. For the full cancellation policy please refer to the conditions as part of your group booking. Questions? You know how to reach us!