Mi casa es su casa. We welcome all citizens but here’s what we expect in return for opening our doors to you.
citizenM is a smoke-free zone, this includes all kinds of cigarettes, even those funky electronic ones. All our rooms are also non-smoking. Smoking is only allowed in designated areas outside of the hotel. A fine applies for not respecting this policy.
No alcohol inside rooms
We stocked the bar downstairs with some of the best bottles in the world, and our cocktails are legendary. We ask our citizens not to bring and consume alcohol in their rooms. Drinks are much better enjoyed in the bar and in mixed company. We reserve the right to terminate anyone’s stay if they cause a disturbance to other guests or damage to citizenM property.
Pets are not allowed at any citizenM hotels, however, guide pets and service pets are welcome. Please make sure to bring the accompanying papers when the animal is present.
Front Door Closing Time
The front doors are open up to 11PM. After this you may use your room key to enter. If you are checking in after this time, you can also use the intercom and one of our ambassadors will open the door for you if you have a reservation with us.
Travelling on your own? You must have so many stories to share and we would like to hear them! But please make sure you are 18 years or older if you are adventuring solo without a legal adult.