Back to Tower of London hotel


Our services are tailored for the modern nomad; free wifi, 24/7 canteenM for your late night snacks, free movies on demand and much more!


cloudM is for hotel guests only (lucky you!) so there is no need to reserve a table.
You will always have space to enjoy the view and a delicious cocktail.
cloudM is open every day.

  • Monday to Wednesday until midnight
  • Thursday to Saturday until 2AM
  • Sundays until 11PM

ironing facilities

Ironing heavens located on floors 1 to 6 close to the elevators.

dry cleaning and laundry

We don't offer dry cleaning facilities at citizenM.
The closest option is Spot Dry Cleaners, located on Guildford Street, London SE1 0FD.
You can either call, create an account, or visit their store.
They also have delivery and collection services.


There is no gym at this hotel, but you don’t have to give up on fitness (unless you prefer to run a movie marathon in your humongous bed).

Connect your Apple or Android device to our smart TV, and stream your favourite online workout with the help of our superfast free Wi-Fi. Or, find our special mobile citizen fitness videos – cardio, yoga, or dance – on the TV and the MoodPad.

If you have any trouble connecting, please dial 0 to reach an ambassador.

While we don't offer sport facilities at the hotel, there is a gym named Urban Fitness in London Aldgate just 10 minutes walking distance away.

A discounted entry fee cost £ 7.50
You can find more information on their website.

Pump that iron!

luggage storage

We can safely store your luggage on your day of arrival and departure.
For safety reasons, we can't accept luggage for longer periods.
You’ll find long-term luggage storage at Liverpool Street Station.
Open daily from 7:00 AM–11:00 PM
Most airports also offer this service.


We have high-speed WiFi available free of charge in the whole hotel. Yes, that includes your room!