When booking via our website you will see a confirmation on the screen as soon as the booking process is complete. Within 10 minutes, you will also receive an email confirmation, to the email address you provided while making the booking. Make sure to check the spam box if the confirmation hasn't arrived.
You can also view your booking through my bookings. Login with the guest name and confirmation number and you will be able to view your booking.
If you cannot find your booking via my bookings but you still need a confirmation, please email supportshq@citizenM.com