Our regular check-in time is 2:00 PM.
From 2:00 PM onwards, your room is guaranteed to be ready.
Arriving early? Rooms are subject to availability, so early check-in cannot be pre-booked in advance.
Arriving late? Our hotel is open and fully staffed 24/7. As a courtesy to our ambassadors, please let us know if you will be arriving after midnight, so they are ready to welcome you with open arms.
Coming in a bit earlier or later? Our hotel is open 24/7. You have a guaranteed your booking until 12:00 PM of your departure date. Just make sure to inform us if your arrival time is after midnight as a courtesy to our ambassadors, who will be ready to welcome you with open arms. Our check-in policy is as follows: If you check in from 2pm onwards, the check-in is guaranteed. There's a surcharge in each hotel to arrange a early check in. The surcharge for early checkin before 8:00 AM is RMB250 NET