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citizenM Amsterdam hotel Reviews


#50 of 378 hotels in Amsterdam
TripAdvisor Traveller Rating (overall)
Based on 5187 traveller reviews
Sleep Quality

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Reviewed 20 hours and 39 minutes ago
Kuala Lumpur, Malaysia

“Perfect Hotel!”

Visited the Netherlands for the first time and this was the first hotel my boyfriend and I stayed in. We love the friendly service and the room - the iPad that allowed us to control everything from the TV to the lighting was our favourite.

It's the perfect location for those who want to be near to the city but far from the crowd. The NS and metro stations (with an OV-chipkaart service point), tram and bus stops are all within walking distance. You can easily find restaurants and cafes nearby as well.

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Reviewed 1 day and 7 hours ago
Toronto, Ontario

“Amazing and Affordable in Ams!”

Citizen M was recommended to us by my sister who also stayed there. It was as cool as she said it would be. Everything from the great communications to getting our actual room was smooth and satisfying.

The rooms are small but well appointed and actually feel fine (i.e. not cramped). The bed was comfy, the shower refreshing, the windows big, the decor modern and clean with touches of whimsy. The staff were extremely helpful. I was very happy that it was so well located. Just steps from Amsterdam Zuid station and they have FREE bikes! The best way to get around! Oh and an extremely yummy breakfast. I highly recommend this place.

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Reviewed 1 day and 16 hours ago
Amsterdam, The Netherlands

“Down day”

Great experience! Really enjoyed our night here. So relaxing with great service and very friendly staff. All the communal areas are fantastic always somewhere to sit. The room was excellent, very clean and fabulous shower.

Reviewed 2 days and 14 hours ago

“Visit to Amsterdam”

I was in Amsterdam for a business visit. I really liked the hotel. Improvements can be made on food variety. Technology was good. It would be good to have some fresh juices with dinner as well as some good options for desserts after dinner.

Reviewed 3 days and 6 hours ago
Paris, France

“design design design!”

Great hotel, very enjoyable, fun!
The hotel is not in city center, but can be reached easily by tram n° 5 or by metro.
The decor, the entire experience with reservation, check-in, check-out, is a fun adventure; the staff, very young, is very helpful, international, friendly.

The room? Tiny, as most things are in Holland. But the essentials are there, you can explore the gadgets (mood lighting, playing with all the connected things...). Big and comfortable bed. The only somewhat disturbing thing: the toilet with not totally opaque glass enclosure. Really, sound and sight should be reduced to the absolute minimum in this intimate space... but it appears that a renovation of this item is planned...
Great breakfast, pleasant "living room" atmosphere in the lobby, with bookshelves and books you can borrow, long tables and benches for eating and engaging with others. The whole thing a real pleasant experience.

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Reviewed 4 days and 12 hours ago
Maricopa, Arizona

“Unique Hotel”

The rooms are unique and build for the single traveler. If you travel heavy with items the room would get small real quick as it is pretty basic in furnishings. The technology in the room did not always work but like the concept.

Reviewed 5 days and 10 hours ago
Stefano F
Milan, Italy

“perfect for business”

Been there four times now. I even convinced my British colleague (who likes wall-to-wall carpets) that when traveling for business it is better to be in a place which is 100% reliable and clean. Clean spotless, everything works, quiet room comfy bed, reception and bar open 24hours.

The location is five minutes from teh Amsterdam South (Zuid) train station, so 15-20 from Schiphol Airport.

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Reviewed 5 days and 14 hours ago
Merseyside, UK

“Perfect location, perfect staff, perfect hotel! Can’t wait to return”

Cannot fault this hotel whatsoever.. Location is perfect. It advertises as 5 minute walk from Amsterdam Zuid train station but it took us literally 2 minutes walk - so quick!! The tram stop is outside the hotel which is about a 10 minute MAX ride into central Amsterdam where Bulldog cafe is.

The hotel was spotless - bed is huge and had a great TV movie selection!! The only negative about the room is the ‘exposing toilet spaceship’ lol... Still wouldn’t put us off going back though, hopefully next month!!

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