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citizenM Schiphol Airport Hotel Reviews


#2 of 10 hotels in Schiphol
TripAdvisor Traveller Rating (overall)
Based on 4706 traveller reviews
Sleep Quality

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Reviewed 1 day and 4 hours ago

“Odd setup but works well”

Had an early morning flight out of Schiphol and Citizen M was a good choice. The bed was very comfortable. The setup with the shower, toilet and sink all in the center of the room was quite unique. It worked fine for me but wouldn't want to share that room due to lack of privacy.

Cheerful attitude of staff and a short walk from the terminal were great

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Reviewed 2 days and 13 hours ago
Haywards Heath, United Kingdom

“Easy to use hotel”

Hotel very conveniently located for Schiphol, short walk to airport. Room is very trendy, double bed, good view over the easyjet part of the airport, colourful lights, compact bathroom. Would be a very cosy fit for 2 though, only 1 side of bed is accessible.

Plenty of spaces to sit in reception.

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Reviewed 3 days and 14 hours ago
Genoa, Italy

“Nice stay”

I was tempted to try the CitizenM experience.
The room is not big, but is fully functional with a big comfortable bed and a huge shower.
Staff is welcoming and smiling all the time.
You can check in and out in a self service mode.

Reviewed 3 days and 17 hours ago


Visited this citizenM hotel 4 times now and although I have been in much more expensive hotels, this is my absolute favorite as it is so thought thru! Great clean rooms, smart lobby with many small places that feel like your living.

Very good bar and fantastic breakfast with coffee that will be in the top 10 of places to drink cofffee in amsterdam (and as a roaster I know good cofffee). But the best thing about this place is the staff. They know exactly the fine line between treating you with great service, but with that little touch of informality and personal attention that makes you feel at home. It is these little things that really make the difference!!!

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Reviewed 5 days and 1 hour ago

“Wonderful happy helpful staff super manager Andrew”

Check in person Christine totally responsive to all my needs, Mosses bar guy extremely nice, the ultimate professional help was from the Schiphol airport manager Andrew sorting out an issue of mine which made my stay and travel quit comfortable, great staff and much appreciated management style in terms of customer service

Reviewed 1 week and 2 days ago

“Wonderful and fresh”

It's a pleasant experience to stay in your hotel. Modern, but user friendly, very clean, quiet. I felt very relaxed and welcomed even thoughI was traveling on business, staying in your hotel made me think I'm on vacation.

Please bring ring up more hotels with your brand.

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Reviewed 1 week and 3 days ago

“You need to stay here”

Fantastic hotel, fantastic location.

I can't find any fault with the hotel at all. From check in to check out. The room was great, the bed comfortable.

I have no doubt I'll stay here again next time I'm booked to play Amsterdam.

Having a late check out until 8pm is heaven!

Reviewed 1 week and 3 days ago
McHenry, Illinois

“I am a citizenM fan”

My husband and I have stayed at the citizenM Paris CDG Airport and were very satisfied so the Amsterdam Schiphol citizenM was our first choice while in-transit from the UK to Chicago. We were not disappointed by our choice.

The hotel is is just a few minutes walk from the terminal. A good portion of the walkway is covered making it easy to use airport carts to assist with transporting luggage to and from the hotel.

The check-in desk might be a somewhat close to the entrance as it got bit congested with a number of guests arriving at the same time. The self check-in process, however, was very quick and was expedited with the assistance of several hotel staff.

Our room was bright and clean and while it was not huge it was well designed and comfortable. CitizenM rooms might not suit everyone as someone with mobility issues might have problems negotiating through the open bathroom and climbing onto the large bed that extends the width of the room. It might be best to look at pictures of the rooms on the citizenM website to see for yourself. Only 2 occupants are allowed per room so this too needs to be taken into consideration when booking a room. We like the room design and appreciate the convenient and easy to use IPad that controls the lights, window blinds, room temperature and TV.

We had planned on spending the afternoon and evening touring the city but the temperature was well over 90 degrees so being tired from our trip we decided to spend our time at the hotel. We spent a few hours in our room but also enjoyed at light dinner in the lobby. As citizens of the citizenM hotel chain we were each rewarded with a free glass of wine.

We would like to see more citizenM airport hotels as they offer a very pleasant room and amenities for a lower price than most traditional hotels. I am looking forward to our next stay at a citizenM hotel.

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