The staff were amazingly accomodating! Excellent service and pleasant attitude from all members of staff . Rooms were smart and clean . The food and drink available was very good and the hotel is 2 minutes walk from the airport which was a bonus
From the time I arrived, the staff greeted me warmly and with incredible hospitality, stepping me through the self-serve process of creating a reservation online (I did not have a reservation, I first needed to create one there on-site in the business center down the hall) and then informing me that I get for a free drink once I complete the booking.
Once I returned to the reception area, my reservation was processed with all my preferences met, a high floor, facing the airport, and a quiet unit near the end of the hall. I was then given my room key and informed of the Indonesian menu that evening.
Shortly after freshening up in my room, I returned to the reception area and was again greeted by name and reminded of my free drink. I asked to try the Indonesian dish but it was after the time it was being served. No problem, the lovely young lady not only made sure I was given a little of everything, she even personally delivered it to my table. I did not get her name, but I recommend that she receive a special award for making my travel and stay at the CitizenM Schiphol very memorable and pleasant!
The rooms are tiny and your toilet is beside you bed but everything works very well, it is clean and the service efficient. The breakfast is fine and some choice. A 5 minute walk to the airport and reasonable value.
The windows don't open so the room can be a bit claustrophobic so it's a one night only hotel.
Early checkin €30 and breakfast €14
In the distance the hotel looks a bit grey and inviting. However inside it is quite the opposite. Staff are super friendly and helpful, public areas are relaxed and encourage people to sit together but its informal and works.
Rooms are modern and compact but again they work. IT requires a bit of time to master but the ipad provided drives everything. Eating arrangements are limited but great quality and good value.
The hotel room was EXACTLY like the room - what you see is what you get. This is not a place where I would stay for a week; this hotel is meant to give travelers someplace comfy to sleep, shower, and eat.
The service was excellent - the restaurant staff were friendly, the food was surprisingly good. They even had a small selection of gifts and I bought some souvenir socks as a memento.
Checkin and checkout are automatic, you even make your room key yourself at one of their kiosks. Hotel staff are standing by to walk you though the checkin process.
I will definitely stay at this hotel again and I will consider other CitizenM properties in the future.
the check in was quick and easy at the check in maschine. room was very fancy with an interesting view to the Airport and the gates. breakfast was healthy fresh and very good. check out was easy. cool concept
No frills. Simple, efficient, functional.
Ideal location a few minutes [covered] walk from the airport.
A very clean room with all the amenities that one might reasonably expect. Wifi coverage is good, and quick.
Light meals / snacks and drinks available in the public areas downstairs.
Not a holiday hotel, but absolutely the best option for an overnight lay-over
Stayed in this hotel for a relaxed preparation for an early flight the next morning. This is a high quality hotel. Friendly and helpful staff. Clean rooms with kingsize bed. Buffet available for dinner.
Will stay there again for sure.