Very nice hotel, clean room, the room is small but the space is used very smartly. The hotel is very modern. Check in/out went very smoothly. Even though the hotel is placed beside Rådhuspladsen there is no noise in the room.
Blinds makes it very dark in room at night. Very close to metro. I will be back :)
I often stay in citizenM hotels and only have good things to say about them. Copenhagen in particular was excellent. The location is great and the ambience in the public area on the 7th floor is excellent with a lovely choice of food and drink.
The staff in particular were amazing. What a great team! They were relaxed, friendly and mega efficient. Nothing was too much for them. A special “Thanks” should go to Teela for her time and care, and very useful information. Keep up the good work guys, your customers really appreciate it ????????
Wow, great check in, great location, fab friendly staff, bar prices good, breakfast plentiful, small bedrooms but soooo modern. Will look out for the citizen M chain again because the staff are sooo good and the rooms so clean.
This is a very modern impersonal hotel so for technophobes this isn't a hotel for you...!
We were delighted to find that we were able to check in at 11am (by ourselves on the 7th floor).
Our room was on the 6th floor and was compact but well designed and functional. There is an iPad that controls the lights, temperature, tv and blinds. There is a large storage drawer under the bed and a safe.
The lights were fun to play with for the shower/toilet as you could choose any colour!! The sink is not with the shower/toilet, it is in the main room.
The automatic blinds were really good at keeping light out.
The movie section on the iPad was excellent and had the latest disney and marvel films (plus others), I think we watched 9 films in total!
The shower was very large but only had a 2 in 1 shower gel/shampoo, no conditioner and no other toiletries such as ear buds, make up wipes etc.
The housekeeping in the room needs improving, in the 4 nights we stayed, the cups we drank from were not washed or changed once, nor was the floor cleaned. It seems the bare minimum was performed.
There are 2 x 300 ml bottles of water provided in the room daily.
We did not eat breakfast at the hotel, instead choosing to eat at local bakeries for significantly cheaper prices.
The bed is a bit strange in there are no bedside tables (it is literally boxed in) and you have to shuffle down to the bottom of the bed in order to get out. It's a bit inconvenient when getting up in the middle of the night for a drink and there is no clock anywhere in sight so I had to sleep with my phone under my pillow.
Overall, a good 4 star hotel but housekeeping needs improving and it could do with conditioner.
It was dificult to find a parking. I have tried to reach the hotel by phone to ask where I can park the car, but no one took up the phone. Better information regarding parking would be nice and the waiting time on the phone could be much shorter..
I've only stayed a couple of days at this hotel but it was a wonderful experience! The staff was super helpful and they recommended us a lot of places to visit ; needless to say that they were nice and smiling.
The rooms were really clean and the bed was one of the best I've ever slept in (including my own). Also the location is awesome as it's right in the center of the city (you're pretty much next to everything).
This place was such a good find :) Very happy customers. Lovely staff who couldn’t help you enough. We were left a lovely birthday note in our room for my partner from the staff with recommendations of where to visit which was a great touch :) Thanks again guys! X
Enjoy your stay here!
The hotel is very good located in the city center, the rooms are high-tech and clean, the service is very good, my friends and I enjoyed a lot there!
Very recommended for your stay in Copenhagen!