First time staying at this chain - and a chain is what it is, however much it wishes to dress itself as individualistic - and the OTT little messages everywhere and self-consciously funky art bits - they're just bits - could grate if not in the mood for it.
Seem to be a lot of staff about, all very pleasant but not necessarily doing that much as the concept relies on a lot of automation and user self-service. However, get over being hit on the head with so much conceptual nonsense and the hotel - location, comfort (the room, although on the small side, was ultimately perfectly laid out and the bed is very comfortably and ultimately there's nothing wanting in the accommodation), bar/restaurant space, the pleasantness of such service as is delivered within the restrictions of the concept, and the food and drink - all top quality. Still feels very new and it might calm down a bit. The 7th floor, the open space including self-service check-in and out, has very good views outside - look inside and its manic, though. After a while you get used to it and I will probably use the chain again now I know what to expect but it was a bit disconcerting at first - but then I am getting a bit old and not one of the achingly hip Beautiful People for whom it seems designed. Certainly an experience, and one that grows.
The rooms and a bit small, but very well planned so it doesnt matter. Big nice bed and a fun way to controll the room with a Ipad. Breakfast was really good and great coffee. Conference rooms had good size and well equipted.
Super fresh design and art!
We stayed 2 nights at the hotel. The room had a great size, the bed was very big which is nice! We also loved that we could control the room with an iPad. A big plus: free movies to watch in the room
Stayed 3 nights at the citizenM in May and was happy with the room, the service, and the location. Check-in was a breeze and the bed was nice and spacious. In spite of being located on a busy street, the room was so quiet.
Ylnessa, Nana & Sofia were very personable, friendly & helpful - couldn't have asked for a better stay in Copenhagen!
I really loved my stay at citizenM, I chose it thanks to the online reviews and it definitely lived up to the expectations.
The bed was huge and extremely comfy, I wish I could have slept in the next morning.
The room itself not necessarily big, but really practical, the smart technology (lights, air conditioning, shutters, TV, even alarm all controllable through an iPad by the bed) was very nice to have.
Breakfast was excellent and coffee was lovely, and all staff made the whole experience very pleasant.
Tip: pick a room with views on an upper floor of given the opportunity to choose.
Warmly recommend and will surely return soon
I came to Hotel citizenM very tired, sleep deprived and was able to check in immediately - so grateful! Everything excellent, location, staff, design, facilities and atmosphere! The cleanliness, thick and clean towels, the bed so comfortable, the pillow and the duvet high class - amazing experience :)
Well appointed smart and compact rooms in an excellent location. Double glazed windows makes an excellent night sleep.
Pack minimally, there’s not much room for luggage except for a large drawer under the bed.
From beginning to end we loved this experience. The decor is really trendy yet relaxing. We enjoyed the living area and the selection of art on display. The supersize bed and pillows are really comfortable.
You are guaranteed a great nights sleep. The showers are the best of any hotel we have stayed in to date. The staff were friendly and gave us excellent recommendations of places to see and every eatery recommendation lived up to our expectations. The location is central and very close to the station and close to the main attractions.