Fantastic warm professional welcome really stylish foyer location has its plus and minus point the rooms have a very modern feel and the bed is enormous and comfy the bar area is well stocked with very friendly severs breakfast is spot on
Stayed for business as loved the concept of a small comfy sleeping area.
Really great accommodation, only one improvement - I would prefer sink in the shower area. The bed is king size, bedding was lovely, good quality rain shower, all super clean and entertainment centre has a lot of new movies on.
Definitely felt big enough for me and would easily accommodate 2 people.
Really lovely quality breakfast - loved the smoked salmon, pastries were fresh and buttery and the waffles were the greatest ever!
Improvement would be coffee as tasted a bit watered down in a skinny late and Americana versions.
Another great bonus point - large and spacious social/ work areas which you can use even if you are not staying at the hotel, so great for remote workers and business meetings.
Very impressed with the chain and love the concept!
Very modern hotel, the bed was super large and very comfortable best night sleep in ages. The reception is amazing with art and modern orniments adorning shelves it's quirky and full of color I am an Artist so it apealed to me.
It has a self service check in which might not apealed to some folk but overall a nice hotel with high tech I pad to change the mood setting in room ie different colors nice touch Citizen!!
Cannot fault the hotel, location and experience. Room comfortable and uber clean. Ambassadors were exceptional, customer service went above and beyond, friendly, knowledgable and a credit to the organisation.
Large multiple livingrooms, a restaurant and bar were very neat. Staying at the hotel outside our room therefore was an exeptional pleasant experience. Especially while I am an early bird and the rest of my family is not.
Pros: Hotel is spotless, very modern, perfect location for some city centre shopping, staff are really pleasant and helpful. The rooms are also modern and unusual.
Cons: The iPad needed to be reset a few times during my stay as there were some technical glitches.
In fact I used the alternative tv remote as it was just easier. The room itself is like something you would expect on a cruise ship, size wise. I really think they should provide a kettle, it would make a big difference.
I’ve stayed here a few times. The bedrooms are small and comfortable. The lounges are also comfortable with modern design elements, full of colour. It’s a good place to work or hang out.
The quality of the food is good but the price point and portion size is off target which is why I have given a 4 star not a 5 review.
- I was with a biz colleague and we both agreed that the dishes of stew and curry were undersized and overpriced - the curry was £17 and worth £12.50 - £15.00 max We were also left slightly hungry as the portions were unusually moderate and meat scarce,we could have filled up with bread I suppose but chose not to. Similar story with the stew. We ate elsewhere the second night. Couldn’t fault the breakfast or the wines, but wouldn’t do dinner again,
Loved every minute of our stay at CitizenM, everything about it was perfect...location, staff, room. The hotel is super trendy and close to the main shopping area. Lots of bars and restaurants close by too.
Would highly recommend and will definitely return!