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citizenM London Bankside hotel Reviews


#170 of 1,117 hotels in London
TripAdvisor Traveller Rating (overall)
Based on 4238 traveller reviews
Sleep Quality

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Reviewed 4 days and 2 hours ago
Alan P

“Reunion Hotel”

Stayed here before
Friendly and efficient staff
Modern and digitally style
Miss tea and coffee making facilities
Good value
Used as alternative to Guoman Tower Hotel and found it sufficient and convenient

Reviewed 4 days and 6 hours ago


Stayed here for six days and can only say super positive things about our stay.

Great ergonomically designed rooms, great staff and awesome location.

The rooms are perfect for two, great mod-cons, clean and user friendly.

The staff at the hotel were always ready to lend a helping hand if and when necessary.

The location is ideal for just about every tourist attraction.

Will definitely stay again

Reviewed 6 days and 2 hours ago
Copenhagen, Denmark

“Nice hotel, cool area, small rooms”

Friendly staff, very cool interior design, vibrant atmosphere around the bar area - especially at night!

The area is very close to central london And offers great bars and restaurants with a cool hipster feel to it so if you’re into that this is a cool area to stay in!

Very nice and clean room as well but Only major drawback of the hotel itself is the size of the room.

Just a tad too small for my liking.

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Reviewed 1 week and 2 days ago
New Delhi, India

“Truly unique!”

If someone has not stayed at a CitizenM, they really need to check it out. Its a truly unique experience bringing the best of comfort and value to their guests. The rooms are small, but they are extremely comfortable and complete with all the basics that a guest would need.

This is not a place to stay with family, or on a holiday.

But its a great stop over spot for the businessman/woman who is looking for a place to crash for the night after a long day of work. The public areas are extremely well designed and the staff is extremely friendly (and young).

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Reviewed 1 week and 6 days ago

“Great expreience”

Early check in made our first day so much better. Service was kind and considerate. Rooms had all we needed and in great standard, especially the huge comfy bed. Smart-room features were also great. Summing it all up, highly recommended.

Reviewed 2 weeks ago
Rudolf S
Oisterwijk, The Netherlands

“Business trip to London”

This wasn't my first time around. But over the years this hotel and its staff are providing a consistent high quality service. From the welcoming to the farewell. I can recommend this hotel as well for a short city break.

Its location is perfect for that, near by underground and other means of public transport.

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Reviewed 2 weeks ago
Birmingham, United Kingdom

“Business Trip”

I found the staff extremely pleasant and went out of there way to assist Me, the room was comfortable and well laid out. the TV and WIFI were good.
Breakfast could have been a bit warmer:
Shower gel ran out during the shower

Reviewed 2 weeks ago
Newcastle, United Kingdom

“Perfect little break”

Spent 2 wonderful nights here. Excellent location, close to many of the best london landmarks. Really friendly staff, lovely clean modern room and a kingsize bed.
Highly recomend. Will stay again for sure..