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citizenM London Bankside hotel Reviews


#186 of 1,134 hotels in London
TripAdvisor Traveller Rating (overall)
Based on 4351 traveller reviews
Sleep Quality

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Reviewed 15 hours and 57 minutes ago

“Small but all you need!”

I experience CitizenM in Paris and London! Love the atmosphere it has all i need for a business trip! Clean, friendly staff, comfi bed, everyone want s ot help !

My stay was just perfect and would recommend to anyone!

Reviewed 2 days and 2 hours ago
Darlington, United Kingdom

“Great Stay in London ❤️”

Fabulous hotel and one that we will definitely be staying in every time we visit London! Superb area, view of the Shard as soon as you walked out the door. Tate Modern 2 minute walk away and lots of places to eat/drink.

The check in was so easy, very DIY but people around to help.

The room was lovely, very clean and the bed was huge!!! Loved controlling everything on the iPad - great fun choosing the mood lights. The room had complimentary bottles of water and a fridge - great for keeping our drinks cool in the hot weather.

The staff were very helpful and friendly. We did have a problem with our air conditioning, they apologised immensely & sent maintenance. When we returned from our day they had a room with working aircon ready straight away ????????

We loved the bar area, really funky, relaxed feel and modern. Breakfast had a great choice of cooked and cold - the food quality was good.

Thank you CitizenM for a great stay - see you next year ????

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Reviewed 4 days and 7 hours ago
Carmel, Indiana

“Loved this hotel!”

Really cool hotel experience. I was unsure of what to expect, but the website pictures intrigued and excited me, so we gave it a go. It did not disappoint. Our room was perfect and clean...and loved the bed.

Enjoyed the vibe of the lobby and lounge area. Drank and ate there for late evening snacks. Check in and out was easy-peasy. Perfect location just behind Tate Modern, close to The Shard, access to Underground and, bridges for walking. Just the good stuff, not the fluff stuff. Will look for CitizenM next time we travel.

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Reviewed 5 days and 15 hours ago

“What a FABULOUS hotel!!!”

Great prices and designs, Boutique fee. All the luxury I need and I am used to high-end stays. I prefer Citizen M. Better value and same comfort and quality but not the attitude. Everything is tastefully curated.

Relax and trendy yet humble attitude.

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Reviewed 6 days and 13 hours ago

“Better than home”

Fantastic experience, fun room... love the tech and the designer style! Very clean, great movies (for free!), great location in London, walking distance to Tube or Bankside Riverboat service. Will stay again, for sure!

Reviewed 1 week and 1 day ago

“Modern Environment, in central London”

We stayed here for a few nights with family occupying some other rooms.

The environment is lovely and clean with a quirky modern style.

The rooms are quite narrow and are the width of the bed which is large.

It does however mean on person has to climb over the other to get to their side.

The bed is comfy and most things in the room are controlled by an in room iPad. This includes the lights, blinds and, TV.

There is a large choice of complimentary films alongside normal TV and Radio stations.

Reasonably priced and a well executed concept against the overall theme.

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Reviewed 1 week and 3 days ago

“Fully stocked Bar and Café, with great service!”

I dropped by for a lunch break with some colleagues, we needed to work through - but needed a change of scenery.

We were greeted by Josette l, who was super sweet and very helpful. We left fully recharged, project completed and ready for the weekend.

Thank You, we’ll definitely be back!

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Reviewed 1 week and 4 days ago

“Long weekend in London”

We enjoyed the hotel - great room, fantastic location, nice ambiance. Would stay there again. The room was quiet, loved the blackout curtain. Struggled a bit with the tech in the room, but in general very well set up for a small room.