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citizenM London Bankside hotel Reviews


#130 of 1,085 hotels in London
TripAdvisor Traveller Rating (overall)
Based on 3888 traveller reviews
Sleep Quality

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Reviewed 1 day and 2 hours ago
Jenny G

“Great vibe and friendly service”

The hotel has many living spaces and work spaces on the ground floor. It looks amazing and offers good food and drink options . The room we had was very small and we found the bed awkward to get in and out of.

I would also like some additional toiletries such as moisturiser . Great location and really well serviced by public transport.

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Reviewed 1 day and 3 hours ago
Manchester, United Kingdom

“Quirky but enjoyable”

Well situated, niche hotel with pod-type rooms. Lovely lounge v welcoming for the individual traveller, helpful staff and comfortable beds. Rooms v quiet. Availability of tech is useful in lounge, variety of seating and bar all good.

Reviewed 1 day and 23 hours ago

“CitizenM, a heavenly tech hide away.”

The location is perfect and right down the road from Southwark underground. The bed will have you sleeping like a lamb in no time! They have vegan friendly food options that actually taste like real food and not cardboard.

The staff is what really makes your stay special. They are friendly polite and dont hesitate to ensure your stay is one to remember.

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Reviewed 2 days and 6 hours ago
Singapore, Singapore

“Quirky place!”

Location is brilliant. Room size is just nice. Breakfast is awesome too. But... just that there's no toothbrush, toothpaste, hair conditioner, which I thought are staples for hotel rooms. But I could be wrong.

Also be careful of the stack that you are in, one of the stacks face an office block - which if one forgets to pull down the curtain/ blind... voila! You can see everyone working there and vice versa! Nonetheless, I love how there're movies to watch, neat! good job there!

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Reviewed 4 days and 20 hours ago
Canso, Canada

“Great place to stay!”

We loved our stay here. We didn’t eat here, so cannot comment on that that but everything else exceeded expectations. The shower was amazing and the bed was huge! The location was central for wslking to all the attractions and the staff was great.

Reviewed 5 days and 21 hours ago
Providence, Rhode Island

“High-tech honeymoon in this super cool hotel!”

We stayed at the London Bankside CitizenM in the last leg of our honeymoon from Paris to London. The staff is amazing and greeted us right away at the check-in station. They were informative and helpful with printing the tickets we needed for upcoming tours and shows.

The cafe offers snacks and drinks 24/7, SO GREAT! The ambiance of the entire hotel is superb, you feel like you are in a VERY expensive posh boutique hotel. The room is all controlled by iPad, and you can set mood lighting, watch free new release movies and relax on a HUGE comfy bed. Such a cool place to lay our heads in London!

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Reviewed 5 days and 21 hours ago

“Excellent experience”

Nice (a little bit small) hotel room with client friendly tech appliances - good luxury bed - great coffee - fine breakfast in a lobby designed for interconnectedness, working and communicating with good multimedia tooling

Reviewed 5 days and 23 hours ago
Guernsey, United Kingdom

“Convenient short London stay”

Easy access to both London Bridge and Waterloo stations and near the Bankside area of the Thames with its many attractions.

A nice modern hotel with lots of bells and whistles as standard.

Highly recommended as a base for a short visit