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citizenM London Shoreditch hotel Reviews


#163 of 1,136 hotels in London
TripAdvisor Traveller Rating (overall)
Based on 1450 traveller reviews
Sleep Quality

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Reviewed 14 hours and 17 minutes ago

“Great service and value”

Wonderful relaxed hotel, the team are exceptional, good and drinks good.
Nothing is too much trouble, clean and comfortable throughout the hotel, great security too.
There are some extra special personal touches that make it such a nice place to stay.

Reviewed 1 day and 19 hours ago
Maciek M
Bologna, Italy

“Well designed hotel.”

Nice place to stay :) I liked big panoramic window in the apartament, and electronic checkin/checkout. Freindly service. Nice "cantine" - nice place to sit in the evening. Very good food. Bit pricey though.

Reviewed 4 days and 8 hours ago
Downingtown, Pennsylvania

“Great staff and very nice hotel”

Location is walking distance to a lot of restaurants, clubs, bars, etc. Rooms are clean and hotel is pleasant - lobby bar has very good food for both breakfast and dinner. One request I would make if I had known was to ask for the side of the hotel away from the rave/techno club next door.

Weekend nights the thumping is quite loud and will keep you awake unless you are a very heavy sleeper. I think it is weekend (Friday - Sunday) only but would not take the risk again. Clearly not the hotels fault but a bit frustrating none the less.

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Reviewed 5 days and 14 hours ago
Ipswich, United Kingdom

“Cant wait to come back!”

Our stay was amazing. We weren't expecting much as the cost was very responsible, however how wrong were we! Every little detail was thought of, the rooms, service everything was simply amazing, we definitely will be going back without hesitation!

Reviewed 5 days and 15 hours ago
Trier, Germany

“Fun Hotel with Great Staff”

I'm not new to the CitizenM concept but this was my 1st time at the Shoreditch location. Everything was good as expected but the staff was really fabulous. I had to cut my stay short by 1 day & as I had already paid for the entire stay, I did not expect to receive a partial refund.

The lovely woman working at the check in/ check out and the hotel manager (I think) went above and beyond to issue me a partial refund. That was an unexpected, pleasant surprise. I wish I knew their names, I hope this feedback makes it way back to them. Thank you! I visit London regularly and enjoy trying different hotels but in the future I will choose CitizenM. Thanks again!

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Reviewed 2 weeks and 1 day ago
London, United Kingdom

“Great hotel if you are young”

Nice funky well located hotel with very friendly and helpful staff. Food is limited in choice but what there is is good. Drawbacks it’s so dark I had to get my phone out to use the torch to see the menu, struggled to see door numbers as I walked down the corridor and woe betide if you need the iPad reset as you can’t watch TV etc.

If you leave at 5am for train, airport etc be careful of the rough sleepers at the front door.

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Reviewed 2 weeks and 3 days ago


Super nice, great view from the rooms, excellent breakfast, Super kindly staff, super nice attention on the occasion of our daughter's birthday (balloons, card, free cake and n/a cocktail). The view from the top floor is great!

Reviewed 2 weeks and 5 days ago
Ivan T

“Best Hotel Experience ever!”

I have never been in a cooler Hotel. Very quick check-in. Very, very clean. The price very low! Very central in London. You can't really ask for more. Unfortunatelly I didn't have breakfast, so I can't say anything about that.