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citizenM London Shoreditch hotel Reviews


#154 of 1,130 hotels in London
TripAdvisor Traveller Rating (overall)
Based on 1316 traveller reviews
Sleep Quality

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Reviewed 1 day and 13 hours ago

“Citizen M work trip”

Lovely comfy bed - really liked the size of it. Nice view over shoreditch area. Really nice breakfast with a wide selection of items to eat. Coffee service was also good. I did find the Ipad was very temperamental to use in the room.

Reviewed 2 days and 16 hours ago
Lincoln, United Kingdom


Stayed here with my sister for a girls weekend!
Staff were very friendly and helpful! Bar staff were great at recommendations for good cocktails!
Room was great, exactly what we expected in terms of size! Loved the tablet gadget!
Downside was the state of the mattress ???? all the creases at the sides was full of dirt! Could have easily been hoovered!
Disappointed but would go again!

Reviewed 3 days and 10 hours ago
Denver, Colorado

“Best London stay”

I can’t say enough good things about this hotel. So friendly, clean, artsy, good location and most importantly it was so affordable! Our room was so cool and just the right size with a beautiful view, the easy access to food and coffee in the morning was amazing! I’m so happy we chose this hotel!

Reviewed 5 days and 10 hours ago

“As expected”

CitizenM like premier inn follows a formula so the positive is you know what you are getting. The only variable is the price you pay, and in this case you pay quite a bit for the location

Personally I stayed here because of the locality of a business meeting and it was a group booking.

If I was spending my own money I would prefer one of the many boutique hotels in London for the same price

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Reviewed 6 days and 5 hours ago

“wonderful place to stay”

our family trip to London with teenagers was a great success due to the hotel services (room experience and art, the environment with streetart, the food shops and easy acces to the metro! We will come back

Reviewed 1 week and 1 day ago
Bielefeld, Germany

“Short City Trip to London”

Nice HOTEL for Short Visite to London, Even the shorditch area is very nice , especially for Youngstern People and with Bus or Tube you get very fast to London City and all famous Locations
two Lights 28 Kingsland Rd.

Lyle`s ,Tea Bldg, 56 Shorditch Hightech Street, reservation Necessaire

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Reviewed 1 week and 3 days ago

“Great place to stay!”

Room was really clean, fairly small but for a one night stay served the purpose! Bed was big and comfy. Would definitely return. Staff very helpful and very quick check in and out as I did the online scan

Reviewed 1 week and 3 days ago
Birmingham, United Kingdom


I’ve just come back from my 2nd visit to Citzenm in Shoreditch and I’m amazed at the service/hotel/extra touches

1, Service : EXCELLENT- the staff are a credit to the hotel everyone can not do enough for you.

Check-in was seamless, I wanted to take a hot drink up to my room and I couldn’t manage a tray and my luggage. The guy who assisted with my check-in carried it up in the lift for me.
Breakfast : GORGEOUS – The produces used are of the highest quality, the choice of hot, cold is excellent. I ordered 2 vegetarian sausages which were promptly cooked and served to me. The scrambled eggs were the best I’ve ever eaten.

2, Hotel : ROOM – One of the most comfortable beds I have ever slept in, the interactive IPAD is amazing, the views, the black out blinds, temperature control, mood lights and film choices. The rest of the hotel has a great relaxed atmosphere, the sitting is comfy with chilled music. I love the quirky pieces around too.

3, Other – EXTRA TOUCHES - As this was my 2nd visit, I arrived into my room and was greeted with a handwritten note (great touch) and a bag of goodies. The first time I’d stayed I’d asked for extra pillows these were already in my room.

I have travelled to many hotels around the world and I can honestly say yours is the best!!!! Thank you so much.

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