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citizenM Tower of London hotel Reviews

Reviews


#134 of 1,129 hotels in London
TripAdvisor Traveller Rating (overall)
Based on 3593 traveller reviews
Location
Sleep Quality
Rooms
Service
Value
Cleanliness

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Reviewed 2 days and 19 hours ago
wlaet867428

“Tower hill experience”

Ideal for individual or bussiness trip. Room, breakfast, lounches, location 10/10. I’ll come back next trip on London.
Maybe one disadvantage: although the airco in your room is perfect, I like the pssibility the open a window


Reviewed 3 days and 17 hours ago
jlsdrbaks
Auckland Central, New Zealand

“Great value in central London”

Great location by Tower of London and right by the Tube. Room was compact but so well designed it actually felt spacious. We had a lovely view from our 6 floor room. The lobby, cafe and bar facilities including the 7th floor lounge and bar were all excellent.

Whilst not cheap it was exceptionally good value for London.

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Reviewed 4 days and 13 hours ago
Excursion441457

“London weekend”

Check in and check out were fast.
Room was very clean. Big enough space.
Toiletries are lovely.
Technology in room is excellent.
Staff are very friendly and helpful. They sounded like they were genuinely enjoying their work.
Great lobby areas.


Reviewed 4 days and 14 hours ago
Explorer49518925979

“Super cool Hotel!”

Super fun and modern hotel. It's also a great value and close to major attractions. The lobby and rooftop areas are funky and inviting. They delivered beyond my expectations, I would definitely stay here again!


Reviewed 5 days ago
mauricio279
Amsterdam, The Netherlands

“Great design and art”

Fantastic facilities, good use of technology, amazing bed. Very clean.
However, service was slow, as the bar was clearly understaffed, even though they were very friendly and moved fast.
Food was good, but more options would be great (especially more vegetarian options).
One of the best sleeps I have ever had (huuuuge and comfy bed).


Reviewed 5 days and 14 hours ago
cheyco856717

“Super convenient location ....”

The hotel sits on top of Tower Hill underground station and it's definitely worth spending a bit extra for the Tower of London views on the south side of the building - the sky bar is very swanky but not cheap.


Reviewed 5 days and 19 hours ago
syeka s
London, United Kingdom

“Citizen M”

It was just perfect :) first time staying their with the other half and we loved every moment. From check in and check out it was so smooth and effortless.... loved the bed and just didnt want to leave and the view from our room was amazing!


Reviewed 6 days and 19 hours ago
rsegal560753

“It's a good hotel, but the rooms temperature is not stable”

The room itself is good, the king size bed is pleasant, the renew of water bottles per day is a good touch and the shower had a good temperature and pressure. The design is definitely something else and overall it was good - - - -

However! When we checked in we received a room with faulty ac control so it was freezing,then we were moved to another one with the same issue.

The next day we were moved to another room which seemed OK at first but then the underlying result came that this room has no air ventilation and it's slowly heating us to death.

Our 4th room was finally OK and allows ac control through the ipad.

Frustration was fierce.

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