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citizenM Tower of London hotel Reviews


#135 of 1,096 hotels in London
TripAdvisor Traveller Rating (overall)
Based on 3075 traveller reviews
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Reviewed 22 hours and 17 minutes ago
Liverpool, United Kingdom


Located right behind the Tower Hill station. Takes less then 5 minutes to get to London Tower, convenient to line up early morning. There was free Jack the Ripper tour in the evening departing just in front of the hotel.

Designs of the hotel was very cool and practical (So many parts, I’m not writing). Staffs were very helpful and enthusiactic. Very nice breakfast, interesting souvenirs. Exceptional experience overall. Only one thing, me and my friend were distributed priority room randomly by the check in system. Bathroom in there was not convenient for us so we had to change the room by asking the staff. I think the check in system needs to be improved.

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Reviewed 1 day and 1 hour ago

“Great hotel for families”

I stayed there with my daughter. Location - great. Overall hotel comfort - great. Very good food (that honey parsnip soup was amazing!). Love the décor and the space in the lobby. Will definitely return

Reviewed 1 day and 2 hours ago
Sadgoth F

“Brilliant Hotel”

Didnt know anything about the hotel or chain before staying, but had a brilliant experience, wonderful hotel in a great location and so easy to use all the tech. Pillows were a bit plump for me, I tend to like a thinner pillow (and I know thats nit picking, but everything else was amazing)

Reviewed 2 days and 1 hour ago
Crawley, United Kingdom

“Such a great hotel, will definitely come back!!”

Absolutely brilliant!! I’ve been to many hotels in London and this was by far the best! Would stay here again in a heartbeat and would recommend highly! Doesn’t have a kettle but a cafe in lobby makes up!

Reviewed 2 days and 3 hours ago


loved the stay at citizenM. great location, literallt 1 minute from tower hill metro station. the room was high tech and modern, with a super big sized and comfy bed (biggest that i've seen in my life!).

Reviewed 2 days and 15 hours ago

“Perfect for a work trip”

Great location, room small but surprisingly just works in terms of huge bed, top linens and pillows, good WiFi, well thought out storage. Doesn’t feel at all too small. Just right. CitizenM are onto something with the smart design and layout

Reviewed 5 days and 8 hours ago
Margate, United Kingdom

“Lovely honeymoon!”

Room was clean, amazing shower, incredible view of the Tower of London, everything controlled from a tablet. Will go again!! Plus they gave us a lovely welcome of balloons, congratulations banner and a drinks voucher ????????

Reviewed 5 days and 9 hours ago
Leicester, United Kingdom

“Great Value & location.”

Great location Tower Hill, friendly staff, clean & tidy, room very good,super bed & view. Awsome smart tech. The whole weekend was an experience. Will use again and certainly recommend to family & friends.