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citizenM Tower of London hotel Reviews


#135 of 1,086 hotels in London
TripAdvisor Traveller Rating (overall)
Based on 2949 traveller reviews
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Reviewed 1 day and 3 hours ago
London, United Kingdom

“stylish and smart”

I love this hotel , Morden stylish room with king size bed with fantastic view of tower bridge, so many up to date movies to watch , it’s right next to the tube and I love their nice cafe downstairs at the lobby , a good spot to kill time .

Reviewed 1 day and 6 hours ago


Loved this hotel and highly recommend staying there. Staff are really helpful. Nothing is too much trouble. Loved the view from our room. Tech rooms and lovely showers are wonderful. Huge bed! ???? couldn’t ask for more!

Reviewed 1 day and 14 hours ago
Leverkusen, Germany

“Nicely located, modern hotel with all the mod cons”

This was second visit to this trendy place. I can confirm that the location is excellent – right next to Tower Hill tube station and within a short walk to many of the attractions in this east side of London.

I arrived very early hoping to be able to leave my luggage somewhere for the day. Instead I was delighted to discover that I was able to check in already – even though it was only 10:45 (normal check in time is 14:00). I was struck by the very friendly help offered by one of the young ladies on the staff to navigate the user friendly online check in system.

My room, on the 5th floor and with views out on to Trinity Square, was as I remember it from last time. A large, very comfortable double bed pushed up against the window, a small table with the tablet used to control electronically the large flat screen telly, lighting and blinds/curtains. I liked the fact there were two free bottles of water in the tiny fridge. The shower cubicle was in the same alcove as the WC. The rain forest style shower head was particularly useful in helping to wake up in the mornings. The multi-media offering was extensive – many TV national & international channels and a bewildering array of films.

I didn’t use any of the other hotel facilities this time. I took a much cheaper breakfast in a pub nearby. But I was grateful for the free storage facilities for my bag on the last day giving me much more flexibility to explore London.

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Reviewed 4 days and 5 hours ago
Pierre-Alexandr... S
Toulouse, France

“Amazing experience with Tower of London view”

An incredible experience in this hotel. The room technology, the lights, the shower, the films on offer, the view, etc. everything was perfect.
The breakfast was very correct and hotel decoration is sublime.

Reviewed 5 days ago

“hotel recommended”

Fantastic staff, great breakfast. Excellent room and service. The view outside the window. is really delicious.The subway's really great. and very easy to use the visitor oyster card. I am particularly grateful to Martina e Daisy for their kindness

Reviewed 5 days and 14 hours ago
Amsterdam, The Netherlands

“Best value for money”

Great design, staff and user friendliness. All is aimed at convenience and comfort of the guests. Rooms can be perceived small, but I experience it as pleasant. If one point of improvement, just make the iPads in the rooms easier to go to the blackscreen.

I can imagine this can cause some irritation for less tech savvy clients. Best feature is online checkin!!

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Reviewed 6 days and 4 hours ago
Marina T
Sao Paulo, SP

“Great location and amazing decor”

A great modern Hotel, literally on the side of the underground (Tower Hill) with an incredible view of the London Tower! It's not a cheap place to stay, but the location and the look pay it self. Just amazing!

Reviewed 6 days and 13 hours ago
Kamlesh A. G

“Great design and experience”

Great stay! Cool design, friendly staff and clean. Love the experience of the CitizenM hotels. Something went wrong with our booking and they fixed it immediately. Location is excellent, metro around the corner, nearby tower Bridge and tower of London, lots of restaurants and bars.

Don't forget to visit the CloudM bar for the nice view.

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