My preamble here is that we divided NYC stay between two hotels; one located in Nomad and the CitizenM Bowery. The one in Nomad was high-end and over twice the room size of CitizenM but you know what? I'd take CitizenM over it any day.
CitizenM's room is so perfectly organized for its size, the view is so unreal, the cloudM bar is so good, the king bed was lush - I am going to recommend the place for years to come. There was honestly nothing about this hotel that I didn't love. We paid extra for a panoramic view and it was so, so worth it.
It was also my first time staying in the Bowery area and I loved it - lots of bars, restaurants and slightly less touristy than the regular areas. Now if only I could figure out the amazing perfume used in the lobby area, but I hear it's a closely guarded secret!
It’s a modern hotel done right. Egalitarian without being overly earnest as only the Dutch can do. Rooms are identical. Shared spaces accommodate work, conversation, relaxation and drinks. Killer rooftop bar.
Ok the rooms are small. Tiny. But, you can manage if you really are visiting to see the city and not the inside of a room. The design of the rooms is worth the visit to see. I would say this is a perfect hotel for a single traveller, acceptable for a couple.....
but any more than 2 to a room would be almost impossible. The best attribute is it's location. Step right out into Soho, Chinatown, Little Italy or the East Village. The area and the hotel itself are very alive yes not as overwhelmingly touristy as Times Square and Midtown. Hotel design overall is very cool and fun. Very high tech overall. The common spaces are relaxing and customer service advisors are friendly. We had one day when our room was not cleaned and another day when they forgot to leave towels. Small things but annoying nonetheless. The rooftop bar is a must see and the bar service is excellent and efficient. I think we would go back.
Truly unique experience! A new concept that turns out to be of great value to the customers. Great combination of design, convenience, and affordability. Rooftop bar was great too. I certainly recommend it highly, particularly fir business trips.
Excellent design hotel, very good location, fantastic roof top. The only negative thing is the room was
very little, but still comfortable. The living spaces were very amazing. I will recommend this hotel ti my friends
The views, the tech, the friendly helpful staff, the location and the rooftop bar make this hotel one of the best i have stayed in. I would not hesitate to recommend or stay in this hotel again. A very well done to the concept that is citizen M.
We liked the Citizen M. My daughter and I stayed there for three nights. Our only complaint or concern was the scent piped into the lobby and work space which was very strong and much like a man's cologne that I did not want to smell! The room was wonderful, the bed extremely comfortable, and the staff was admirably warm, professional and always helpful.
This was my second Citizen M experience. The other was Glasgow. The business model has evolved positively since my Glasgow stay.
Citizen M seem to like buying in areas that are on the cusp of improvement.
The Bowery still has a vagrant problem (the Mission is a few doors down the street, and plenty of homeless people use the hotel forecourt) but the area is clearly on the up.
Views are good, the upstairs bar is fantastic. The 24 hour restaurant is fine. There are plenty of eating options in the area. Service is fine too.
The one drawback is the room. I don’t like the design. It is too small for me on a business trip if I have a large suitcase (which did not fit in the drawer provided). It would be near impossible to survive if I was there with a partner for any length of time. The toilet shower is also really confining.
It was not cheap.
So, this is an option if you are doing work in this part of town, if other hotels in better parts of town are booked out, and if you are travelling solo. It would also be fine if you have little luggage, and if you only want to use the room to sleep. Unfortunately I had several hours of work each day....