New York Times Square Hotel Reviews | citizenM TripAdvisor Reviews
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citizenM New York Times Square hotel Reviews

Reviews


#21 of 480 hotels in New York City
TripAdvisor Traveller Rating (overall)
Based on 3817 traveller reviews
Location
Sleep Quality
Rooms
Service
Value
Cleanliness

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Reviewed 22 hours and 43 minutes ago
Diane D

“Lives up to the hype”

CitizenM hotel staff is friendly and helpful, always pleasant. The room is neatly outfitted, and lights, TV, blinds, etc. are controlled from an iPad or wall switches. The bed was comfortable and huge.

and luggage stored neatly in a large drawer beneath it. The rooftop lounge is not to be missed. Overall a great place to stay.

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Reviewed 1 day and 7 hours ago
deltapearl21
Chicago, Illinois

“I loved this hotel!!!”

The rooms, while not overly spacious, were very comfortable and clean. They make good use of the space. It is enough for a couple or parent and child traveling together. The room was very clean and the location was perfect, 1/2 block from Broadway (Times Square location).

The ambassadors were relatively new, but were all very helpful. I loved the decor of the hotel. I highly recommend to those traveling to NY. A new location also just opened. Definitely a hotel to check out!

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Reviewed 1 day and 7 hours ago
deltapearl21
Chicago, Illinois

“I loved this hotel!!!”

The rooms, while not overly spacious, were very comfortable and clean. They make good use of the space. It is enough for a couple or parent and child traveling together. The room was very clean and the location was perfect, 1/2 block from Broadway (Times Square location).

The ambassadors were relatively new, but were all very helpful. I loved the decor of the hotel. I highly recommend to those traveling to NY. A new location also just opened. Definitely a hotel to check out!

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Reviewed 2 days ago
claven233
Albany, New York

“First time at Citizen M”

I'm not a "high-tech" person, so the tech in my room took a few minutes to get used to. That said, GREAT experience. Very cool place. The best feature is the staff. So pleasant and happy to help in any and all ways.

They treat you like a friend.

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Reviewed 4 days and 2 hours ago
silviajulieta
Madrid, Spain

“Wonderful ambassadors and awesome lication”

I had a good exoerience. Their workers are one of their best assets (supernice and helpful). Breakfast was good. Location incredible. I find rooms are a bit uncomfortable, because of the studio-type design (sink in the room ends up with the floor getting wet).

Views are not what I expected, though it was OK. Everything in the room works through iPad so it might not be for everyone. Lots of little nice details (water in the fridge, two free movies a day on the tv, ambience lights...)

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Reviewed 4 days and 2 hours ago
Peg K

“Cool hotel..”

Spent two nights during the week, Check in was very fast, great location if you want to be near Times Square. Room was small but made great use of space, Very comfortable and quiet. The mood lighting is a nice touch...


Reviewed 4 days and 4 hours ago
Fernando V

“Amazing Staff thank Goodness .”

Staff and location are great . Rooms in person are really tiny . Cute lights to play with and comfy bed . We were a couple in the room and it took a while to adjust to walking around the room at the same time .


Reviewed 4 days and 16 hours ago
Freddy05
Essex

“Perfect 0place to stay in New York”

My 18 year old daughter and I have just returned from 5 nights at this fantastic Hotel. The location was perfect, close to Times Square but far enough away to get away from the crowds. The Hotel lobby was calm and welcoming and the staff very friendly.

The room was amazing a very large comfy bed and the shower was powerful and we loved the changing colours in the room. I will definitely stay here again next time we come to NY.

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