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citizenM New York Times Square hotel Reviews


#27 of 506 hotels in New York City
TripAdvisor Traveller Rating (overall)
Based on 4586 traveller reviews
Sleep Quality

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Reviewed 1 day and 20 hours ago
Hamilton, Bermuda


Perfect for a couple of night stop over on my own. Easy to get anywhere else in the city. The ambassadors were very welcoming and friendly. Loved my room, I slept so well in that giant bed. I liked the option of not having someone come in to make up the room.

Would definitely stay again.

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Reviewed 2 days and 7 hours ago

“Great new format for hotels”

citizenM takes full advantage of digital technology and for the most part it works flawlessly. The check in, the mini-iPad controlling all of the room functions, and the check out were all handled by a swipe or a touch.

Great vibe and perfect location.

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Reviewed 5 days and 18 hours ago
Vancouver, Canada

“Good location”

Good atmosphere and good security. Very attentive to people coming into the hotel. Service very good including at the ground floor bar/restaurant. Breakfast offering excellent. Bar menu would not recommend.

They only microwave the items on the bar menu. Rooms are small but clean and neat. A bit of noise street side from cars honking which was annoying.

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Reviewed 5 days and 23 hours ago
Steve N

“Great few days in an excellent hotel”

Had a fantastic stay at citizenM time Squire. A great experience suported by great staff in a great location. We were not sure what to expect when we booked but we were really pleased when we arrived.

The hotel is centrally located with easy access to times square and the subway network. The room was excellent and once we worked out the clever Ipad controls everything was great. The room was slightly smaller than we were expecting but we have been told that this is normal for central New York. This is hotel that we will happily use again and we will definitely be back.

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Reviewed 6 days and 23 hours ago
Moretown, Vermont

“Very clean and modern hotel!”

It was our first time staying at the citizenM hotel. Overall it was very nice. The rooms were modern and very clean. The rooftop bar had a lovely view. Our only complaint was the breakfast each day were the same exact items.

It would have been nice to have different options each day. Great location of the hotel, right in Broadway and Time Square!

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Reviewed 1 week ago
Oyster Bay, New York

“Awesome Little Cube”

My 17 year old and I stayed here and we freaking loved it. The bed was sooooo comfortable. The room was a smart room and so much fun. You can change the interior lights to suit your mood. The lobby is hip and chic.

The staff was very nice and the location is so close to Lincoln Center. Highly recommend these little rooms that could! ❤️

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Reviewed 1 week and 2 days ago


This hotel was absolutely AMAZING! It was ultra modern and fun, not stuffy like every other hotel I’ve stayed at. The technology was out of this world, self-check-in/self-check-our was SUPER convenient and quick, and the room was WAY more awesome than I could have ever expected.

I can’t wait to stay here again!

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Reviewed 1 week and 3 days ago

“New York”

New York at CitizenM is worth it! The City that never sleeps!
Some attractions you can reach by a short walk (10 minutes). There are several subway stations to get to different places in Manhattan or around.