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citizenM Paris Gare de Lyon Hotel Reviews


#408 of 1,835 hotels in Paris
TripAdvisor Traveller Rating (overall)
Based on 1912 traveller reviews
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Reviewed 1 day and 17 hours ago
London, United Kingdom

“Comfortable and fun place to stay”

I really enjoyed my two night stay here: the lovely bed, cool room features, sunset from the roof bar, living room and the excellent breakfast (rare to get barista coffee included!). It’s a great base for visiting Paris even if the immediate surroundings of the hotel aren’t very pleasant.

If my partner had been with me we may have found the room a bit cramped - note that if you’re over about 1m70 you have no choice but to sleep parallel to the window so one of us really would have had to climb over the other to get out of bed!

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Reviewed 2 days and 17 hours ago

“Nice experience”

Modern hotel, comfy bed, intelligent rooms, with maximum control over Ipad. Climatization in the room could be warmer that it is, 25 degrees maximum. Excellent location, near Sena and Paris Gare du Lyon.

Reviewed 2 days and 17 hours ago

“went Above and beyond our expectations”

After travelling for a year we knew that booking this place would be luxury for us, but we didn’t expect it to be THAT good! Our time at CitizenM just wasn’t long enough, we had an amazing time and I have never encountered such friendly and helpful staff at a hotel before.

It was our anniversary so I left them a note to say that we’d be coming along and looking forward to the stay, we got there early and Luis was so helpful. He appreciated we had been on a 20 hour flight so allowed us to check into a room early, and the room was massive! He gave us a hand written card from the staff at citizen M so wish us a happy anniversary. We thought this was a fantastic gesture. The breakfast was sublime, it was so delicious and definitely worth the price! All the staff were helpful and advised us on how to get to different places around the city after one of the subway lines had been closed. The room was very big and really cool, my girlfriend LOVED the mood lights. Great choice of TV too but we hardly used it as we could see the Eiffel Tower from our window. Bed super comfy too. Absolute no complaints about our stay, can’t recommend this place enough. Thank you everyone!

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Reviewed 3 days and 7 hours ago


The hotel situation near the centre Paris. Staff is professional and very friendly. Room is comfortable.
Excellent coffee. Super bar in the 16 floor with view on the Eiffel Tower. In the next visit Paris I try this hotel again.

Reviewed 3 days and 12 hours ago
Philip G
Cork Ireland

“Lovely visit”

I really enjoyed my stay here right next door to the train station and beside the River seine. A special mention for Philipa in the bar who was very friendly and courteous.
One samll observation is that they dont have i phone charge points in the room like other Citizen M hotels like london.

Reviewed 3 days and 15 hours ago
Ankara, Turkey

“Fantastic Hotel”

It was an amazing experience for us. We really love the concept and philosophy of the hotel. It has a good location which is so close to the Gare de Lyon and Bercy Bus Station. The room is so compact and very smart.

Reviewed 3 days and 23 hours ago
Eduardo T
Sao Paulo, SP

“Lovely experience in Paris”

Splendid.Incredible efficiency. Price correct. Clean and functionnal. Just great.
Be back again. Lovely art desiogn. Gentle staff. Be back again. Great neighbourhood. paris at your feet. That's all.


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Reviewed 4 days and 12 hours ago


Amazing experience with everything , thanks to you for making my trip wonderful , amazing staff, good location, good beds, fluffy pillows, big rooms and awesome staff. Your staff make it much more wonderful.