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citizenM Paris Gare de Lyon Hotel Reviews


#427 of 1,842 hotels in Paris
TripAdvisor Traveller Rating (overall)
Based on 2185 traveller reviews
Sleep Quality

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Reviewed 2 weeks and 5 days ago

“Very good value, nicely outfitted, great location”

Great location within easy walking distance to/from Paris Gare de Lyon. The hotel ambassadors were very nice and eager to help. Rooms were smartly outfitted, although a little cramped. We saw no area for taxis to pull off and unload--our Uber driver (from Gare du Nord) had to stop in the one-lane street and quickly throw our luggage to the sidewalk.

Reviewed 2 weeks and 6 days ago
Oban, United Kingdom

“Some luxury in the Paris lockdown”

Stayed here for a night after last minute cancellation of Paris to London BlaBlaBus during evacuation flight back to UK during corona virus lockdown of Europe. Staff were so helpful in aiding check in - providing take away coffee and breakfast and the bed was so comfortable.
Cannot recommend this chain highly enough - real affordable luxury.

Just hope the world recovers and we can travel again soon.

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Reviewed 3 weeks and 1 day ago
Canton of Zurich, Switzerland

“You know what you get and it is good”

A bit Pricy but it is Paris so you are expecting it. But you definitely know what you get. And it is good what you get. Furthermore the location is great especially if traveling by train to Gare de Lyon

Reviewed 3 weeks and 6 days ago

“Amazing staff.”

The staff made the experience completely. Especially those who checked me in. Went out their way to make me feel at home which was greatly appreciated, no job was too big for them. I felt completely safe and comfortable staying as a young girl staying alone here.

Reviewed 07.03.2020

“Just chill”

We used this hotel as a base for catching up with family and taking part in the Paris half marathon. The staff couldn’t have been more helpful from the moment we arrived. Checking in here is a self check in/check out system which was very easy to use but help was on hand if needed.

The rooms were modern and spotless and the use of a tablet controlled the tv, blinds and many variations of lighting moods. The bar/lounge/breakfast area was well staffed and very comfortable. A tasty self service hot and cold breakfast was served until 11, we had one evening meal during our stay which was delicious and good value for money. In the evening drinks are also served in the comfortable sky bar on the 16th floor where you can take in the views of Paris at night. The location of this hotel was very close to the metro and Gare de Lyon and there are many excellent restaurants around the corner.
I would definitely recommend a stay here.

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Reviewed 05.03.2020
Gold Coast

“An amazing hotel”

We loved the citizenM in Paris. It was an amazing hotel, with some many different features that we had never seen before - like the changing light colours in the bathroom. The personal welcome on the TV each morning.
The atmosphere in the entire hotel was great and the food was also good.

So glad we decided to stay there and so close to the Gare de Lyon.

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Reviewed 03.03.2020
Mexico City, Mexico

“Great experience, would def book again!”

The hotel is very modern, and staff are very friendly and helpful.
The lobby and "canteen" area are amazing in design and comfort.
Room is not huge, but perfect for 1 or 2 (let's be honest, you won't be spending a ton of time in your room while in Paris).

Bed is pretty big and comfy, and the shower area is also surprisingly big (compared to other hotels such as IBIS or Novotel). I was skeptic about the shampoo/soap provided, but was honestly surprised by how good it is, which is something that can't be said about a lot of hotel's amenities.
Movie selection is fantastic, and the automatization of the room through the available iPad is great.
Gare de Lyon is 1min walk away, which is extremely convenient. Also, Gare d'Austerlitz is a 4-5min walk away, which is again, very convenient.
Overall, amazing experience and will definitely be back, and use CitizenM in other locations.

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Reviewed 02.03.2020
Stuttgart, Germany

“Basics done right”

The citizenM does all the basics right with a good value for money.
The location is good to get anywhere although not particularly nice. With high up rooms you might get a good view. In the lobby we were greeted with some nice Vitra design chic.

Nothing better than waiting in an Eames lounge chair...

I was pleasantly surprised by the rooms. Although rather small it was functionally layed out and enough space. The bed is extremely comfortable and ranks along 5* hotels I usually sleep in for business trips plus it was very quiet.

The breakfast is a bit pricey when not included (Boulangerie Bo is quite close and an amazing Bakery). Yet again the basics are done right with delicious fresh coffee and croissants.

Overall very pleasent stay.

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