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citizenM Paris Gare de Lyon Hotel Reviews


#399 of 1,829 hotels in Paris
TripAdvisor Traveller Rating (overall)
Based on 1668 traveller reviews
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Reviewed 21 hours and 22 minutes ago
London, United Kingdom

“An overall satisfactory stay”

It is a modern capsule hotel. The room was decent with all facilities. However, the bed was a challenge for mature couple like us. There were plenty of areas to hang out within the hotel and food and drinks in the area.

I would recommend to younger family and friends.

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Reviewed 21 hours and 51 minutes ago
London, United Kingdom

“The hotel is in the heart of Paris.. very tidy and colorful”

The at work in the hotel is exceptional.i mean like breathtaking..most of the staffs speaks English,very helpful and respectful . The hotel has no car park due to the busy location ..restaurant and bars are just nearby

Reviewed 1 day and 4 hours ago
Chennai (Madras), India

“Great experience. No words.”

CitizenM Paris GDL is at prime location with plenty options for dinner. I stayed during my business trip. CloudM is at great height with view of full Paris with sparking Eiffel tower at every hour. Staff is great.

Must visit. Art work and quirky messages everywhere keeps your mind occupied and helps you calm.

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Reviewed 2 days and 23 hours ago

“Paris 1st trip”

Absolutely amazing. Everything modern and check in online so you can get your room key within 1 minute. Super friendly staff, rooms are insane with the technology and bathroom features and very clean!

Reviewed 5 days and 10 hours ago
Antwerp, Belgium

“Very friendly”

We arrived at 7 in the morning, after a long busdrive. Normally check in is at 2 in the afternoon and early check in (with extra payment) is at 11, but we were allowed to check in at 7 ik the morning without extra cost.

All members of the staff were super friendly! In our first room the toilet was broken so we got a new room. We forgot our chocolate in the first room, by the time we realised it was already thrown away. The staff felt to bad so we got free coffees.

The location was very good! Very central and easy to get everywhere. Metro is walking distance away.

Only thing that bothered me was the room itself. It was tiny! No kettle in the room to make a cup of tea or coffee in the room. You can’t open the windows for some fresh air. Tv wasnt always working properly. Everything is controlled by an iPad, if you want to turn lights or tv on/off... so wouldnt recommend to people who are not into technology.

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Reviewed 1 week ago


Very friendly place and very modern decoration, welcoming, the staff is listening, the rooms are beautiful, the breakfast is very full and on the morning of our departure they kept our bags for the day gracefully.

To recommend, thank you.

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Reviewed 1 week and 1 day ago
Maastricht, The Netherlands

“City trip to Paris”

The hotel is very central, and is situated right next to the train station Gare de Lyon, which has an amazing access to all other public transportation. If you are in Paris for a city trip, this is a perfect location to start and finish your Parisian adventure.

The ambassadors welcomed me with a big smile and offered me energy-full cup of cappuccino after a long journey to Paris. To keep things short, this is the exact way your 1st impression should be when you are somewhere unkown.

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Reviewed 1 week and 1 day ago

“Citizen M Gare de Lyon”

Good location, outstanding check in staff & Cloud M bar is great! Would recommend this hotel to others. Rooms could be bigger but quirky and comfortable surroundings with lovely staff. Worth a visit for sure.