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citizenM Paris Gare de Lyon Hotel Reviews


#298 of 1,814 hotels in Paris
TripAdvisor Traveller Rating (overall)
Based on 837 traveller reviews
Sleep Quality

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Reviewed 15 hours and 22 minutes ago
Pat W

“Fantastic experience at CitizenM Gare de Lyon.”

Great 5-night stay at CitizenM Gare de Lyon. Loved the room; great comfy bed, shower brilliant, easy & fast check-in & out, fun tech in room, able to control heating, lighting and 'mood' settings - good choice of movies too.

Would definitely recommend and will be back!

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Reviewed 5 days and 10 hours ago

“Great mixture of modernity and cozíness”

The hotel is well situated just a few steps from the Metro line 1. Its very modern everything is computerized, from check in through the smart room, payment and check out too. There are lot of possibilities what u dont have in other hotels: I loved that I can choose my room, the concept of a smart room is working great.

Biggest bed what I ever had in Paris, the room was quiet and clean. The staff is very friendly and helpful which is not alwyas the case in Paris. The commen used rooms are very comfortable and cozy its a nice difference to the modern rooms. The hotel offers plenty of nice ideas (the shower gel for AM and PM ppl, the 0-24 cantine, etc. etc. I didnt try the roof bar yet so definitely need to go again. For me one of the best in Paris.

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Reviewed 1 week and 3 days ago

“Great hotel, great location”

We stayed here recently as an overnight stay before catching the train south. Hotel was well positioned rooms were comfortable, staff were fantastic. Beds here were very comfortable. Would highly recommend and would stay longer next time for sure.

Reviewed 1 week and 4 days ago
Aix-en-Provence, France

“Tech savvy hotel, yet still a human touch, great experience”

Don't like technology? Don't stay at CitizenM. We thought it was great from the check in process, during our stay and check out. It is a do-it-yourself computer system, but friendly humans are there to help with any difficulties.

The room is run by an iPad. You can customise lighting, theme, and a lot of information at your fingertips. Rooms are a bit too small, but bathroom is nice and bed is extremely comfortable! Equipped with fridge which is nice to have in Paris. Everything from the soap containers to walls are decorated with quotes, interesting sayings, always something new to read as you walk by. Not a beautiful sector of Paris, but ideally located to the Ligne 1 metro and the train station.

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Reviewed 1 week and 5 days ago
Steve K
Minneapolis, Minnesota

“Wonderful Hotel”

Hi tech hotel with exceptional ambassadors; room is super clean; room technology is fun. Drinks in the lounge were excellent, with very friendly staff; made us feel welcome. I look forward t coming back for a longer stay.

Reviewed 1 week and 6 days ago
London, United Kingdom

“Great value for money”

Very nice bed, and good smart home features easily controlled form the tablet. Unfortunately I couldn't stream from Android devices. Overall great comfort if you're a simple traveller and you value sleep and simpleness more then space.

Reviewed 1 week and 6 days ago
Sarah B

“Modern hotel with amazingly helpful and friendly staff”

We had a great couple of days in this modern hotel. The rooms are not big, but are well designed and have everything you'd want. The bottles of water in the fridge were a nice touch. The beds were very comfortable and the breakfast was delicious.

The staff were all very friendly and helpful, and after my mum badly injured her toe, walking back to the hotel one evening, the staff on duty gave her first aid and looked after her very well.

Reviewed 1 week and 6 days ago
Orleans, France

“Our Stying at citizen M”

Good location (really close to public transportation) and quality/price ratio! The breakfast is amazing, so many things to taste!
Check-in and check-out were unusual but fast and ok!
Ambassadors were really nice and helpful!