See my earlier comments about the checkin. Please change the address of the hotel on your website when arriving by car. And your employee Shane is the best we have ever met during a stay in any hotel we have visited!
Just one critical remark. Pity the brochure and all document (even this return of experience) doesnt in french. We are still in France......
Thank for your effort and I think you miss customers who doesnt speak english.
Good overall expérience; except for noise isolation from the room above mine: Walking steps noise with heels were quite anoying; along with the Opening -closing Of doors at every floor Level.
One last regret concerns lunch menu Quality.
It is so nice to be treated decently and our needs accomodated after a long flight. Without fuss or bother. We just needed a bit of time to acclimatize after returning from southern India and this was the ideal way.
It's nice to know too that all the rooms are the same. We could take meals to our room or eat in the brasserie bar at any time of day or night. The room was quiet, comfortable, clean and everything worked. The shower was excellent. We could wander out and return as if we were at home. Perfect. Nice young staff who are friendly without being deferential. The sooner all hotels are based on this concept the better - well, maybe not all but a lot.
Clean, quiet and nice room.
Nice to have free movies.
Fast check-in and check-out.
Cosy bar and restaurant.
Nice and friendly employees.
I wish I could stay longer...
CitizenM hotels is a chain of hotels with a specific concept. You know beforehand the room will be small, but very comfortable. We stayed at CitizenM's in London and Rotterdam several times. This one at La Défence is quite new.
Great hotel, close to the subway. We had a very lovely view at the Arche. Good breakfast (we had it for free, as it was an opening promotion). Very friendly staff (and they speak English, which was a big surprise for me in the heart of France). Will be back (or try the other new one at Gare de Lyon ;-) )!
Great value, good location, great longe/work areas, very nice/state of the art room with ipad controls, apple tv/streaming, free movies, etc.
Not so good: Room a little small, barely fits a couple, not a lot of privacy in the glass bathroom
The bad: the room was overall clean but the floor was dusty and had hair (probably mine/my wife's) that was not daily cleaned.
The place is very cool. lots of art around and the rooms are well laid out and comfortable. It was a bit tricky finding the car park with all the construction and little roads. Super friendly staff. Over a great experience.