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citizenM Rotterdam hotel Reviews


#2 of 52 hotels in Rotterdam
TripAdvisor Traveller Rating (overall)
Based on 1351 traveller reviews
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Reviewed 2 days and 12 hours ago

“Amazing design hotel”

The hotel was amazing, beautiful, modern and technological, full of design pieces! The room was tiny but very comfortable, you can control lights, curtain, TV and temperature by a pad. The position was great,too! Amazing experience.

Reviewed 4 days and 7 hours ago
Almere, The Netherlands

“We LOVE the CitizenM”

To be completely honest, it doesn't matter which CitizenM you stay at. The rooms are awesome, the beds are awesome, the rain shower is AWESOME and the staff are awesome.

Over the past 1.5 years, my husband and I have stayed at the CitizenM Rotterdam 7 times.

6 times were because I was getting surgery at a private clinic right down the street and the price and location couldn't be beat (nor the service) and this last time was because it allowed us to sleep in a little bit on our trip down to the Ferry in France.

There was another pair that came in at the same time as us and the attendant had started with them to help them get checked in. But as soon as she learned this was our 7th stay at the property she poured more attention on the other pair since it was their first stay. This didn't bother us one bit as we're perfectly capable of doing it ourselves and the thank you for staying with them so often was nice.

We didn't get our free drinks on this trip (we'll be there again in october and there is no expiration on the tickets) but I'm sure they'd have been good if we got them. Nor did we opt for breakfast since we left around 5 in the morning. However their breakfasts are ALWAYS yummy.

As usual, the room was clean and comfortable. We had our free waters waiting for us and the very first thing we did was strip and jump into the rain shower (honestly, our favorite part of this hotel!!). There was a new selection of top hollywood movies so I annoyed my husband with Rings and that was pretty much it.

Check out was easy as pie (by the time the staff member got to us we'd had already checked out) and we went to retrieve our car.

We're looking forward to our next stay already!

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Reviewed 5 days and 16 hours ago
Bologna, Italy

“Great concept..”

What a surprise.. You fill as trendy as ever In this design hotel.
Everything could be in a fashion magazine and yet you feel warmly welcome.
The room are small but great..
Top technology, great bed, funny lights, fabulous towel's quality..
All of the above for an incredible and convenient fare..
Great location close to the harbour and to the city centre..
Just try it!!

Reviewed 1 week ago
John G

“Great location”

The hotel is location in a part of the old town and docks and has very good transport links. We walked to all the tourists stops from the hotel. The hotel is typical CM with a good bar . The bedroom has a double high space and iPad.

Reviewed 1 week and 1 day ago
Justin D
Norwich, United Kingdom

“Always consistently good”

I first stayed at a Citizen M about 3 years ago, and I now look for one wherever I travel, so hopefully they will expand further soon. They are very good hotels, very high standards in customer service with a modern twist.

The beds are always really comfortable, I love the iPad controlled entertainment and comfort system, and the fact the blind and shutters mean you can either have a view or complete darkness at night is great. Love these hotels

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Reviewed 1 week and 3 days ago
Makati Philippines

“Super loved this unique hotel experience!”

Cannot rate this hotel highly enough. Loved the concept of small rooms, huge beds and huge shared spaces (lobby, bar). Modern, sleek, clean...five star feel at a.great price. CitizenM is my go to chain wherever they're available.

Reviewed 1 week and 6 days ago
Dereham, United Kingdom

“Fantastic, unique, modern hotel in great location”

I booked the CitizenM hotel after searching for unusual hotels as a birthday surprise for my husband.
We had great communication from them prior to our stay.
Our check in took 2 minutes, and we had a card to access our room.

Most of the facilities we operational via an iPad in the room, and had everything we needed for our long weekend. We especially enjoyed the huge comfortable bed after a day exploring the city. The room was clean and comfortable. I phoned 1 an ambassadors to ask for hair conditioner and extra pillows which were brought to the room within 5 minutes.
I had also contacted the hotel prior to our stay to advise them of my husbands birthday, and when we came back to the room in the afternoon of his birthday he had a birthday greeting, some complementary snacks and 2 tokens for a free cocktail each which we very much enjoyed ????
We had a wonderful time at the hotel and in Rotterdam, and would love a return visit.

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Reviewed 2 weeks and 3 days ago
emac c
London, United Kingdom

“Rooms are amazing breakfast is limited”

The room is absolutely perfect and great value for money. Each room comes with a Ipad that controls most of the gadgets within the room. The the rooms seem to be sound proof and a well spaced ironing room can be found in the 2nd and 4th floor.

If like me you dont eat meat the breakfast is slightly limited to bread and salmon. Having said that the fresh juice is excellent as well as the banana bread.
The bar make amazing cocktail and each guest get a complementary drink on arrival. Very good experience.

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