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citizenM Rotterdam hotel Reviews


#3 of 52 hotels in Rotterdam
TripAdvisor Traveller Rating (overall)
Based on 1183 traveller reviews
Sleep Quality

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Reviewed 2 days and 4 hours ago
David B
London, United Kingdom

“Compact quirky and comfortable”

The Citizen theme is performed strongly, but this is an excellent and competitive choice in Rotterdam. The staff could not do too much for you. The bed was comfortable, the shower was hot, the room was clean and it was perfect for a single traveler.

Reviewed 2 days and 5 hours ago
Wissam A

“Beautiful design, incredibly practical”

The rooms in citizenM are not big, in fact they are small. However, everything you need is there and I can't say the size bothered me for a second. The design of the room and hotel is great! You get a feel of quality because of how the rooms are furnished.

Loved the simplicity of the operations of the hotel, checking in and out was effortless and quick.

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Reviewed 2 days and 8 hours ago
Waunakee, Wisconsin

“Amazing location! Modern hotel.”

When CitizenM states that it is taking the hotel experience to the next level, they aren't kidding! I love modern and everything about this hotel speaks modern. This hotel is perfect for an individual, couple or close friends who don't care if they share a bed as each room comes with one REALLY LARGE king size bed.

Our room, 450, I believe is the room that is in the picture that looks at the large, older hotel across the street. The controls within the room are so fun but I bet could be overwhelming for an older couple that doesn't understand technology.

I loved that the room colors could be adjusted to different moods. The room includes a wide selection of recently current movies (think what you would get on an overseas airplane trip) to select from as well as a number of older "classics." These movies are free. With the touch of a button on the iPad control pad, your room turns into a bedroom movie theater with mood lighting and curtains drawn.

The possible only downside to this room is the minimal privacy you have in the bathroom. Don't get me wrong, you are shielded completely from anyone else in the room by the cool oval shaped room walls as well as a pull curtain if needed, but it still kind of feels like you are going to the bathroom or taking a shower in a public restroom (NOT in looks - the shower itself is amazing - two shower heads one of which is raindrop). But, if you are alone or with someone you are comfortable with (as I'd hope was the case since you'll be sharing a bed), this shouldn't be too much of a problem.

The lobby is amazing as well. It is designed into what is like several different living rooms. You select a living room to hang out in and for most you even have bar service if desired. There are large TVs or fireplaces, books, computers - you name it.

I was very impressed with the safety aspects of this hotel. First, we arrived at Rotterdam Blaak later in the evening. I wasn't exactly sure how I was going to get to the hotel based on the pictures from the maps. We exited what must have been the last part of the platform 1 or 2 and walked up the stairs. Amazing - the sign for the hotel was right in front of me! In addition, there are great eating places all around the hotel/station. It appears that this area has recently been developed - or redeveloped.

I would stay here again in a heartbeat and am anxious to see what other citizenM hotels open up around the world in the next several years. I'm hoping for one in Chicago! If I had the money, I'd invest in an instant. This seems to be perfect for the 20-40ish traveling tourist or business person.

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Reviewed 5 days and 21 hours ago
Antwerp, Belgium

“Great design. Perfect fit to the travelers needs”

Great location; Cozy atmosphere; Excellent WIFI; Clean; Hot shower; Comfy bed; apple TV with movies complimentary; Different power-sockets; Great view; Quiet. It's a shame breakfast is more expensive when decided in the morning.

Reviewed 6 days ago

“Great concept”

Very nice hotel, luxe but not posh, room is a bit small but ok. Great location near the Rotterdam market hall. Great lobby with sofa's that make you feel at home and where you can meet other travellers.

Reviewed 6 days and 6 hours ago

“Always amazing:)”

I love coming back here...everything just works so smoothly! Breakfast is clean and good tasting. And you can enjoy a seren view of a small harbour and a pretty piaza outside the large windows. Try to get the room with a harbour view when you check in+

Reviewed 6 days and 17 hours ago
London, United Kingdom

“Fantastic hotel in a fantastic locaction”

There wasn't much going against this hotel. Fantastic from start to finish of our stay.
The hotel was welcoming, with a nice relaxed feel. The self checkin (with assistance if needed) was simple and fast.

One of the great things of the check in was you got to pick where your room was, i.e low/high floor & courtyard or river view.
All the staff we encountered were extremely friendly, smiley & helpful.

The room - huge comfy bed, tv with free movies, mood lighting, blackout blinds all controlled via the in-room ipad. The shower was powerful and hot with a choice of morning or night shower gel. Another thing we found very useful was the room offered built in plugs for the UK & EU, it might also offer for USA but I'm not 100%.

We didn't opt for breakfast as the Markthal was just across the road with lots of food choices.
On the location of the hotel, blaak train station entrance is just outside the hotel, across the road is a tram stop and metro, so ideal for transport. Which makes the journey from the airport very easy. Bus 33 to Rotterdam centraal station, then the metro to Beurs. You can change line to Blaak or walk 4/5 mins to the hotel.

As mentioned previously the hotel is opposite the markthal, it's also next to the cube houses and the White House.

If and when we return to the lovely city of Rotterdam I will look no further than CitizenM, I will also look at these when I go else where on my travels.

Thanks for a great stay.

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Reviewed 1 week and 4 days ago
Jane H

“A very good hotel”

It's very easy to find the hôtel,From Centraal Station,it's only 8 minutes by tram or 3 minutes by train.
The hôtel is confortable with a lounge and a library ,we can seat with confort everywhere and the bar has good cocktails.there is a big bed in the room and all is well donc.the room is connected ,well ,we feel well .Perharps it would be fine to have more choice for dinner