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citizenM Rotterdam hotel Reviews


#2 of 55 hotels in Rotterdam
TripAdvisor Traveller Rating (overall)
Based on 1730 traveller reviews
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Reviewed 13 hours and 49 minutes ago
Ghent, Belgium

“Coming home for a long weekend away”

Everytime we come here we are received with a smile, the rooms are fantastic and comfortable, you even can rent a bike for free, ideal to discover the beautiful places in the city of Rotterdam. I feel like home in this hotel.

Ps. breakfast is perfect with great coffee!

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Reviewed 22 hours and 6 minutes ago

“Excellent but....”

We stayed here for 3 nights and there was a lot to like about the hotel. The location was excellent, the staff were very helpful and friendly and there was a real designer vibe. I would also highly recommend the delicious and copious breakfast.

Now I come to my two "buts...". Firstly be aware that the rooms are very small and hanging / storage space is absolutely minimal. In the end we decided only to unpack a few essentials. Secondly we come to the matter of the beds. Yes they are huge and very comfortable but have one big disadvantage. They are enclosed on three sides, that is right up against the window and wedged beteen two walls. As a consequence if there are two of you and the one on the inside wants to get up, they have to literally climb over their companion! I have never seen this in any hotel before and it was a huge disadvantage. My husband and I discussed whether we would stay in another CitizenM hotel or even return to this one. He said a resounding NO but I was not so sure as I did love the location and the modern vibe. And, in case you are wondering, I was the one doing the climbing over. So, make up your own mind what trade off you are prepared to consider but above all be aware of the bed situation!

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Reviewed 3 days and 3 hours ago
Madrid, Spain

“Good and trendy hotel but for digital guests”

It is in a great location, super central, in front of the station Blaak and the Markthal and just closed to the Cube Houses (Kijk Kubus).
The decoration is very cool and trendy.
The room is not big but very comfy
although the only two “buts” are: there is only one side to enter the big bed (it is between the window and two walls) and that you need to be “digital”, and for me it is ok, but for example, not for my parents and even less for grandparents.

The check-in you do it by yourself in a computer, despite there is somebody there in case you need help. And the room is controlled completely (heating, tv, lights, etc.) by an ipad.
Indeed it is a new kind of hotel.
I would recommended it but not for everybody.

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Reviewed 3 days and 21 hours ago
Rotterdam, The Netherlands

“Love, love, love the location!”

I had always stayed at citizenM Schiphol, but in April (2018) since I was visiting Rotterdam, I decided to stay at the citizenM in that city. One of the best decisions have I ever made.

CitizenM Rotterdam is tucked away behind a office building, but a stone throw away from the Markthal, the Maritime Museum, Station Blaak, the cube houses, the old harbor, and so much more.

You are literally in the heart of everything that Rotterdam has to offer.

The ground floor of the hotel has the conference rooms etc. A level above that is the reception/front desk area and restaurant and living room like area with fire place. It reminds you of home - very relaxing and enjoyable.
The upper level has the suites. The layout of the suite makes the space appear much bigger than it is. This layout is much better than the one at citizenM Schiphol. This location is much bigger than it first appears.

The staff is also friendly and very helpful
A wonderful and enjoyable stay! I highly recommend this hotel whenever you visit Rotterdam.

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Reviewed 5 days and 6 hours ago
Brussels, Belgium

“Great hotel”

I stayed at the CitizenM for 2 nights during a long weekend in May and my stay was absolutely amazing. I loved it there!

The room was available early and the staff very helpful. The room itself was crisp clean upon arrival.

The smart room system with an iPad to control everything (light, tv, blinds...) was very practical and due to the big windows the rooms are very light. As shops and restaurants closed early because of the holiday, I had some time to enjoy a movie in the room. The catalogue with movies available is quite recent, so a nice thumbs up for that one too.

The hotel is easy accessible by metro (for example from central station) and is located near the Markthal food hall. Metro, tram and bus stops are next to the door, so getting around in the city is quite easy.

Also a big thumbs up for the breakfast. The bread was so fresh it was still warm.

The whole concept CitizenM creates is absolutely amazing and I won’t hesitate to stay at a CitizenM hotel when traveling.

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Reviewed 6 days and 5 hours ago
Keith W

“Friendly - and killer cocktails!”

I’m slightly buzzed right now after enjoying the fine cocktails at the CitizenM in Rotterdam - the staff were so welcoming that I came in for a water and left after two well made mixed drinks. Drink and linger, stay the night.

Cool without pretension and comfort without kitch. The Scots and English cocktail staff are highly engaging and entertained us both with stories and gin. I heartily recommend it as both a place to stay and place to enjoy the best mixed cocktails in town!

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Reviewed 1 week ago
Nuremberg, Germany

“If you like cool places - go for the CitizenM!”

Super cool hotel. Starting with the iPad checking-process, the design of the lobby and the rooms, the iPad control of basically everything from TV to the lightning in your room (which you can put in all kind of moods, from romantic to business) - although it takes a while getting used to while you (involuntarily) try all kinds of settings that you hadn't really planned - quite funny, though.

The room is as wide as the double bed is long, but they make a lot of these few square meters. We just loved it.
We also loved the free (very well maintained) bikes, that we were even allowed to use for a couple of hours after we'd checked out.
Since the hotel is also very conveniently located to the main attractions, this is a clear recommendation.

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Reviewed 1 week and 3 days ago
marc v
Schilde, Belgium

“Nice modern and convenient hotel at the airport”

Stayed in various hotels at Schiphol before, but here was most surprised about the design and efficiency at check in and check out. It even had a good feel about, not realizing you are actually in an airport hotel.

Will stay certainly again!

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