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citizenM Taipei North Gate Hotel Reviews


#17 of 83 hotels in Zhongzheng District
TripAdvisor Traveller Rating (overall)
Based on 304 traveller reviews
Sleep Quality

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Reviewed 1 day and 20 hours ago
Hobart, Australia

“Funky Hotel close to train station”

Only stayed one night wish we had longer. Room not huge but good llayout very modern. Delicious breakfast wide variety. Good value for money. Self check in & out but friendly staff able to help if required

Reviewed 3 weeks and 4 days ago

“Good value. Would stay here again.”

First time staying in CitizenM. Been hearing a lot but definitely met expectation. A very new hotel. Small room, but nice king bed with good thread count, good shower pressure, well engineered room with everything u need, and as advertised decent sound insulation.

Noise and privacy is THE most crucial drawback for not considering small rooms, but they made it happened. Will come back again. Though only for short trips.

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Reviewed 3 weeks and 5 days ago

“Best of both worlds”

The hotel is just 7 minutes away from the MRT station, 10 minutes to Ximending Market, a stone’s throw away to convenience stores and fast food, the convenience a traveller would desire! The lobby allows self check-in in less than a minute, with all the interesting interiors extending to the living and dining area.

All their staff are friendly, very accommodating and helpful. The view on the 22nd floor was great, not to mention the smart room closed the deal. A pool would probably make it a 5 star.

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Reviewed 3 weeks and 5 days ago

“Smart Hotel in a central location”

This is really a smart hotel, from self check in to checkout. The room is equipped with an iPad that helps you control the lights, temperature, TV, and movement of the curtains and blinds. The room is remarkably clean.

The bed and beddings are clean and comfy, including the soft clean towels. The room is small but there's a huge storage space under the bed to store your belongings.

There was a super typhoon when we were there so for dinner, we checked out their noodle bar. There's an array of condiments and other dried veggies that you can add to instant noodles. There's hard boiled boiled egg and some freshly chopped spring onions. It was a warm treat that we enjoyed on a stormy night. It was just marred by an incident where the staff switched off the lights when we were making our noodles and didn't apologise for it. To make matters worse, after we ate, she asked for payment when we already settled the payment with her colleague prior to entering the noodle bar.

Over-all it was a positive experience. We like the convenient location near the Central station. There's an exit near the hotel.

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Reviewed 18.09.2018

“good location”

was here for a night stay before our trip to Tainan.
chose this due to the proximity to the main station which is within few mins walk away.
centrally located and about 10mins away from ximending, by foot.

there is a beautiful garden just outside the hotel which is a plus.
room is a tad bit small but its comfortable enough for 2.
room is clean, which is the most important thing for all the hotel i stayed in.
check in check out was a breeze and pretty much self done. key card can be kept as luggage tag when you have checked out (nice touch)
only thing is i was supposed to get a room with the river view but somehow got into the one with city view, and i was too tired to ask to change, otherwise it will be better.

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Reviewed 16.09.2018
Khemavadee M

“Stunning view of Taipei”

I stayed at CitizenM for 3 nights, we got the room on high floor with beautiful view, overlooking The North Gate. The amenities, facilities are great. The room is modern style with IPad to control all electrical system.

The hotel breakfast is alright. The lobby area was fun, there is a self check in!! The location is excellent, few mins walk to Main Station and shopping area. Nice and pleasant, Highly recommended!!!!

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Reviewed 13.09.2018


My second time to this hotel. Very good experience again, staffs are very good customers services. Sleep good and enjoy the hotel, view is not bad! easy to access the hotel, location is good, smells good shower gel!

if room can provide kettle for hot water will be a bonus!

Reviewed 07.09.2018
London, United Kingdom


A big thank you to Elaine and the other staff who helped make my stay just perfect.

Conveniently situated just 5-7 minutes walk from the Taipei Airport MRT

Although the rooms are small (great for one person, two would be a bit of a squeeze) the room design was extremely well thought out and 100% functional, down to every detail.

Every function had been well thought through and designed in.

An iPad mini awaiting by the bedside controls every room function including blinds, wake up, temperature, mood lighting, TV etc.

Quality mattresses and bedding ensure a great night’s sleep.

Nothing was too much trouble. Well trained and extremely friendly staff who went the extra mile to ensure a perfect stay!

Thank you!

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