how can we help?
We might have the answers to all of life's questions. If not, contact us.
our top 6 most-asked questions
The questions we get asked the most often!
bookings
How, what and where to book.
hotel information
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United States of America
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citizenM Kuala Lumpur Bukit Bintang hotel
How do I get to the hotel?
Do you have parking at the hotel?
How do I check in/check out?
Is it possible to... ? (yes, we do have a few house rules)
What type of rooms do you have?
What kind of rooms do you have?
We have only one kind of room – the perfect one! See what we have to offer here.
Do you have twin beds?
Our rooms are beautifully (and practically) designed to hold one XL king-size bed. The size is perfect for two adults to share. There is no space in the room for twin beds or extra beds.
Do you have family rooms or rooms with connecting doors?
We do not offer family rooms, or rooms with connecting doors, but we will be happy to assign you rooms next to each other if you let us know in advance. Leave a note when booking.
Do you have disabled access rooms?
Yes, we have disabled accessible rooms. If you need one, please let us know here.
Do you have rooms suitable for guests with allergies?
Yes, all our rooms are hypoallergenic! No feathers, no carpets and our furniture is upholstered with synthetic materials. We do not allow smoking or pets in the rooms.
Can I get a room with a view?
There are no bookable rooms with views at this hotel, but please leave us a note in the comments section during your booking, and we'll see what we can do. Please keep in mind we cannot guarantee a view.
What can I find in the room ?
What can I find at the hotel?
What and when can I eat?
citizenM Taipei North Gate hotel
societyM meeting rooms
How, what and where to book a meeting room.
group bookings
How, what and where to book 11 or more rooms.
contact
All the ways you can get in touch with us.