how can we help?

We might have the answers to all of life's questions. If not, contact us.

our top 6 most-asked questions

The questions we get asked the most often!

bookings

How, what and where to book.

hotel information

Paris, New York or Taipei? Find all location-specific information here.

Europe

United States of America

Asia

citizenM Kuala Lumpur Bukit Bintang hotel

citizenM Taipei North Gate hotel

Is it possible to... ? (yes, we do have a few house rules)
How do I get to the hotel?
Do you have parking at the hotel?
How do I check in/check out?
What type of rooms do you have?
What kind of rooms do you have?
Do you have twin beds?
Do you have family rooms or rooms with connecting doors?
Do you have disabled access rooms?
Do you have rooms suitable for guests with allergies?
Can I get a room with a view?
What can I find in the room ?
What can I find at the hotel?
What and when can I eat?

societyM meeting rooms

How, what and where to book a meeting room.

group bookings

How, what and where to book 11 or more rooms.

contact

All the ways you can get in touch with us.