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citizenM cookie statement

Cookie Statement CITIZENM


This Cookie Statement explains which cookies are placed on your device when you visit http://www.citizenm.com and how the information obtained from those cookies is used. We advise you to read this Cookie Statement carefully.

What are Cookies?

Cookies are small (text) files that are sent to your browser while you are visiting a website and which are subsequently stored on the hard drive or in the memory of your computer, mobile phone, laptop or tablet (“your Device”). During your next visit to the website, the browser can send back this information. The cookies that are stored through the website cannot harm your Device or any files that are saved on your Device.


Which cookies are used by citizenM and for which purpose?

citizenM’s Cookies

This paragraph applies to those cookies that are stored and read by citizenM itself. No third parties are involved in storing and reading these so-called first party cookies.

Firstly, citizenM stores functional cookies. These cookies are necessary to provide the requested service. For instance, technical cookies allow you to proceed through different pages of a website with a single login and they remember selections in shopping carts and (order)forms that are filled out on the website.

Besides functional cookies, citizenM stores cookies that are only stored on your Device temporarily. These cookies are automatically erased when you close your browser. These session cookies are used to map your online behaviour during a visit to the website. citizenM can use this information to adjust its website to the needs of its users.

Also, citizenM can store cookies that remain stored on your Device for a longer period of time. With these permanent cookies your Device can be recognized the next time you visit the website. These cookies enable citizenM to adjust the website to your specific preferences. Since your preferences are already set, your next visit will be less time-consuming and more agreeable.

Furthermore, citizenM uses permanent cookies to track your online behaviour. citizenM uses these tracking cookies to register your behaviour on the website and to present you with offers specifically tailored to you based on this information. It is also possible that tracking cookies are used to obtain information about which of citizenM’s other websites you visit. This information can be used by citizenM to show you advertising particularly targeted at you.


Reading information without cookies

Besides storing cookies, citizenM reads information from your browser and your Device without a cookie being stored. In this way, citizenM collects the (technical) features of your Terminal Equipment and software used by you, such as the type of operating system, the browser settings, the installed plug-ins, the time zone and the screen size. citizenM uses this information to track your online behavior.


Third party cookies

Apart from cookies that citizenM itself stores, third parties can store cookies on your Device through the website. This paragraph applies to these third party cookies. citizenM cannot control or influence the use by third parties of the information collected through these cookies. On the use of the data collected through these cookies further conditions of the relevant third parties may be applicable.


Social plug ins

The website is linked to various social media, including but not limited to Facebook, Twitter, Foursquare, YouTube and Google+. Through the use of these social plug ins you can share and recommend information to others. Through the social plug ins, third party cookies are stored on your Device. These are cookies that are used to optimize your experience of the website. Also, tracking cookies may be stored that are used to track your online behaviour when using various websites and to build a profile of your online behavior.


Deleting cookies

The consent you have given to store and read first and third party cookies, can be withdrawn at any time by setting your browser to disable cookies and/or to remove all cookies from your browser. Please take into account that deleting cookies may cause some parts of the website to work incorrectly.


Privacy Policy

It is possible that information collected through a cookie or obtained otherwise, contains personal data. We may enrich these personal data with data disclosed by you on public sources to the extent these are relevant for us to know you. citizenM’s Privacy Statement is applicable on the processing of these personal data. citizenM’s Privacy Statement can be read here [link to citizenM privacy policy].



This Cookie Statement may be changed at all times.



If you have any further questions about this Cookie Statement, you can send an e-mail to privacy@citizenm.com.