Los Angeles... it's got some big stuff. Big signs (HOLLYWOOD). Big names (all those celebs). In-N-Out Burger (ask for the 4x4). And now – big beds for all mobile citizens of the world! citizenM LA Downtown hotel is perfectly located between South Spring Street and West 4th Street– a gateway to the Broadway Theater District and Little Tokyo. Fancy some iconic LA vibes? We’re one metro ride away to Hollywood, the Walk of Fame, and Sunset Boulevard.
But here's the golden cherry on top - our hotel isn’t just about good looks and fab locations. citizenM Los Angeles Downtown is pursuing a LEED Gold certification. We're a feel-good hotel for all world travellers who want to do good for the planet.
citizenM Los Angeles Downtown hotel
361 S Spring St
Los Angeles CA 90013
Book direct and pick the mycitizenM rate to save at least 5% off your stay. All you need is a free membership (get it while you book, it's easy).
Five types of rooms to ponder? Not here – all our rooms are identical and cleverly designed for 2 adults, with one XL bed to share.
good to knowParking, sleeping, eating and other fun at citizenM.
How do I get to the hotel?
What's your address?
citizenM Los Angeles Downtown hotel
361 S. Spring Street
Los Angeles 90013
Do you have a shuttle?
Unfortunately, citizenM does not provide shuttles. But feel free to arrange your own. Most airports provide these services.
Is it possible to... ? (yes, we do have a few house rules)
Can I smoke inside the room ?
citizenM is a smoke-free zone, this includes all kinds of cigarettes, even those funky electronic ones. All our rooms are also non-smoking. A fine applies for not respecting this policy.
How old do I have to be to stay at citizenM?
The rules are different per area, so please check your destination below:
Europe - you must be 18 years old or older to book a room and stay at citizenM. All guests under 18 must stay with a legal adult - 18 years old or older. To visit our cloudM rooftop bars, you must be 18 years old or older.
USA - you must be 18 years old or older to book a room and stay at citizenM. All guests under 18 must stay with a legal adult - 18 years old or older. An ID will be required upon check-in for all guests. To visit our cloudM rooftop bars, you must be 21 years old or older.
Asia - you must be 18 years old or older to book a room and stay at citizenM. All guests under 18 must stay with a legal adult - 18 years old or older.
Can I pay with cash at the hotel?
Our hotels are cashless. We accept all of the following cards: Visa, MasterCard, American Express, Maestro, Discover and JCB. Please note that a credit card is mandatory in order to check-in, also when you prepaid or paid with a debit card. Remember to bring a credit card with you! For your convenience, you may charge your spending to your room. We will ask you to settle any balances over the value of 250 EUR / GBP / USD / CHF or 1500 DKK. All room nights must be paid for in advance. If you need to extend your stay, we will ask you to pay for the additional nights at the time of reservation extension.
Do you allow pets in the hotel?
Pets are not permitted at any citizenM hotel - with the exception of service animals. If you (or your party) need the assistance of a service animal during a stay, we kindly ask you to notify us before arrival. Emotional support animals do not qualify as service animals.
Can I visit cloudM with a minor?
In Europe and Asia, only guests 18 years old and older may visit cloudM. In the USA, only guests 21 years old and older may visit cloudM (with photo ID).
Can I receive mail and packages to the hotel?
We only accept deliveries to the hotel on the day of your arrival or during your stay. Please make sure the name on the package matches the name on the booking.
All packages and letters received before your arrival or after your departure will be returned.
What type of rooms do you have?
What kind of rooms do you have?
Do you have twin beds?
Our rooms are beautifully (and practically) designed to hold one XL king-size bed. The size is perfect for two adults to share. There is no space in the room for twin beds or extra beds.
Do you have family rooms or rooms with connecting doors?
We do not offer family rooms, or rooms with connecting doors, but we will be happy to assign you rooms next to each other if you let us know in advance. Leave a note when booking.
Do you have disabled access rooms?
Yes, we have disabled accessible rooms. If you need one, please let us know here.
Do you have rooms suitable for guests with allergies?
Yes, all our rooms are hypoallergenic! No feathers, no carpets and our furniture is upholstered with synthetic materials. We do not allow smoking or pets in the rooms.
Can I get a room with a view?
There are no bookable rooms with views at this hotel, but please leave us a note in the comments section during your booking, and we'll see what we can do. Please keep in mind we cannot guarantee a view.
Do you have parking at the hotel?
Is there parking at citizenM Los Angeles Downtown hotel ?
citizenM Los Angeles Downtown hotel does not offer parking. You can use the website spothero.com or the SpotHero app to look for parking options nearby.
Please note, citizenM is not affiliated with SpotHero or any of the parking options SpotHero recommends.
You might consider the garage at Broadway Spring Center - 333 S Spring St, Los Angeles, CA 90013.
What can I find in the room ?
Do you have an ironing board in the room?
There are no irons or ironing boards in the rooms – but each hotel has iron heaven where you can banish the wrinkles anytime. Iron heavens are all open 24/7. Ask an ambassador for the location of iron heaven in your hotel.
Do you provide extra beds or baby cots?
Our rooms are beautifully (and practically) designed to hold one XL king-size bed, perfect for two adults to share. There is no space in the room for twin beds or extra beds. However, the enormous bed has enough space for you and the baby to fit comfortably. Feel free to ask for extra pillows or blankets if needed.
Do you have a hairdryer in the room?
Every room has a powerful hairdryer (it's hiding under the sink).
Do you provide toiletries?
You'll find full-size AM and PM shower gel/shampoo in the shower, and hand soap at the sink. All other toiletries (toothpaste, lotion, shaving gel, etc) are available at the front desk, so please tell an ambassador what you need.
Do you have a safe inside the room?
There is a safe for your valuables in every room – either in the closet or under the bed
Is there a private toilet and shower in the room?
Yes, our rooms have a private toilet and shower behind a frosted glass enclosure for privacy. Our Amsterdam Schiphol, Amsterdam South and Glasgow hotels have individual (and futuristic) shower and toilet pods. There are curtains for extra privacy. Fun fact: you can change the colour of the light in the shower to suit your mood (any colour except tartan).
Do you have bathtubs?
There are no bathtubs in our rooms, but our showers more than make up for that. They are truly jetlag-busting and you can set the light colour to anything you want (except tartan).
Is there Wi-Fi in the rooms ?
Superfast, unlimited, free Wi-Fi is available in every corner of the hotel and in all rooms, always.
Do you have windows that open?
For security and soundproofing reasons, the windows in our rooms do not open.
What’s on TV?
Your smart TV is pre-loaded with all kinds of great stuff! There are local and international channels to watch, and there’s radio too (in selected hotels). Don’t miss our own channel with stories, fitness videos and specials. Dreaming of streaming? The TV in your room is both AirPlay and Chromecast-enabled! Cast from your iOS or Android device to watch Netflix, Amazon Prime, Disney+ and many more. You’ll find everything (and all the instructions) on the room’s MoodPad tablet, and on the app (download it here, it’s free!). Apple users – to watch Netflix, please use Chromecast.
What can I find at the hotel?
Can you store my luggage?
We are happy to keep your luggage safe and secure (for free!) on the day of your arrival and departure, as long as storage space is available. Please ask an ambassador if storage is possible.
Do you provide laundry service?
There are no laundry or dry-cleaning facilities at citizenM hotels, but our ambassadors are happy to recommend local cleaners and laundromats if you need one.
Do you have a gym ?
So the clock says it's 3.00 AM, but your body says it's workout time. Who are we to stop ya? Our gym is open 24/7 for lifting, squatting, pedalling and more. Selfie taking? That's ok too. Whatever lifts your spirits, citizen.
Can I rent a bike ?
We do not have bikes at the hotel, but please ask our ambassadors to recommend a great local bike rental place.
What and when can I eat?
Can I add breakfast to the booking?
Yes, you can add breakfast with one click while you're making your reservation. If you aren't sure yet, simply buy it on the day of arrival or in the morning. The price is the same.
What are the breakfast times and price?
Breakfast is served from 6.00 AM until 11.00 AM. It is possible to have breakfast earlier than 6.00 AM, just let us know in advance to arrange this. The price of the breakfast is 19.95 USD. Our hot & cold breakfast buffet comes with unique local treats and familiar favourites. Pile your plate with warm pastries, scrambled eggs, fresh fruit, and more.
Do you provide breakfast for people with dietary requirements?
Yes, our breakfast has something for everyone! You'll find options for vegan, lactose-free and gluten-free diets. If you have other special requirements, let us know in the comments during the booking, and we will do our best to accommodate you.
Do you provide lunch and dinner?
Yes, we serve delicious hot meals 24/7 at canteenM. Cold food, snacks, drinks and coffee are available 24/7.
Can I see your menu?
Download our free app here to see what's cooking and pouring at citizenM! We made our menus especially for mobile citizens – ideal when you have places to go and people to see (or no time for a restaurant)