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New York Bowery hotel

citizenM New York Bowery hotel - living room
citizenM New York Bowery hotel - guestroom
citizenM New York Bowery Hotel lobby
citizenM New York Bowery hotel - cloudM bar
citizenM New York Bowery hotel - cloudM bar terrace

about

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Our Lower East Side hotel is in a perfect spot – away from big crowds, but still close to big fun and big business of the Big Apple. Outside: Chinatown and Little Italy on the left, SoHO in front, Greenwich Village to the right. Inside: experience graffiti like never before at our Museum of Street Art. Take the elevator to the 20th floor, then walk down the stairwell to immerse yourself in the astonishing wall art by 5 Pointz creates – their vertical love letter to the Bowery and the Lower East Side.

food & drink

24/7 canteenM

work & play

designer living room

Instabrag

share pics with our free Wi-Fi

in your room

superfast free Wi-Fi
free movies
widescreen TV
XL king-size bed
fluffy pillows
power shower
AM & PM shower gels
blackout blinds

pilot your room

Don't get out of bed for ANYTHING... not even to turn on the lights. Use the app or the MoodPad to get the room ambiance just right, with only a swipe of your finger.

  • adjust lights & blinds
  • browse TV channels
  • control temperature

your questions answered

hotel information

All you need to know about sleeping, working and having fun at citizenM.

Travel alerts and house rules

What are the house rules?

All staying guests must present a valid, physical (no photocopies) ID upon check-in – this includes the second guest in the room. We allow a maximum of 2 people per room, the additional guest cannot change for a different guest during your stay and you may not bring additional visitors. We gladly accept all nationally recognized government-issued ID, such as: passport, driver's license, non-driver ID, active duty military ID, Department of Defense (DoD) card, global entry card, tax exemption ID. The name on the credit card used to check-in must match the photo ID shown.

You are not permitted to carry, store or possess firearms, ammunition, knives or weapons of any kind while at our hotel. We reserve the right to refuse service and ask you to leave our hotel if you fail to abide by this policy. This policy does not apply to law enforcement officers and designated military personnel who are on-duty and required to carry firearms in the performance of their duties.

We want you to feel safe at any citizenM hotel you visit, so we have some new house rules – please click here to read them. We’ll ask you to agree to them when you arrive at the hotel.

Our cleaning routine was already world-class – now, it’s beyond amazing. Click here to find out what actions we’re taking for your travel safety and hygiene. Download our free app to make your stay contactless!

Can I use cash at the hotel?

We are a cashless hotel (but we do accept cash in absence of other payment). We are happy to accept all of the following cards: VISA, MasterCard, American Express, Maestro, Discover and JCB. All room nights must be paid on arrival. If you need to add extra nights, we will ask you to pay for them when we modify your stay.

Can I bring family and friends?

We're sorry, but our New York hotels are currently open to registered guests only. That means no visitors (including family and friends).

Please keep a distance of 1.5 meter (6 feet) from other groups, no social distancing required within your own group.

Can I store luggage at the hotel?

Our usual luggage storage service has changed for the health and safety of all staff and guests. Please ask whether it is possible to store your luggage once you arrive at the hotel.

Can I receive mail and packages at the hotel ?

We're sorry, we temporarily do not accept package deliveries, unless the guest is present at the hotel to collect the item in person. For everyone's safety, package storage is temporarily not available.  

How do I get to the hotel?

What's your address?

citizenM New York Bowery
189 Bowery
New York NY 10002
USA

Do you offer parking at the hotel?

There is no car parking at citizenM New York Bowery hotel, but we've searched high and low for some alternative options in the area:

Enterprise Parking - Mott Park
Icon Parking - Soho Village

Do you have a shuttle?

at citizenM we do not provide shuttles. But feel free to arrange your own. Most airports provide these services.

How do I check in/check out?

What is the check in time ?

Our check-in starts at 2.00 PM.

Are you arriving before 2.00 PM? You can check-in early at no extra charge if there are rooms available. Early check-in cannot be pre-booked in advance.

 
What is the check out time?

Check-out is at 11.00 AM. Do you want to stay in your ultra-comfy bed longer? No problem, you can add a late check-out until 6.00 PM for an extra 69 USD (+taxes) during booking, at online check-in, or in person at the hotel.

 
Until what time is the front desk open?

Our front desk is always open (yes, 24/7!) and an ambassador is always available to help you with anything you need.

Do I need an ID when checking in?

All staying guests must present a valid ID upon check in - this includes the second guest in the room (we allow a maximum of 2 people per room).

International travellers must present a valid passport. Domestic travellers must present a Driver's License, or Non-Driver ID card, or DoD card. Sorry, we cannot accept photos of documents.

The name on the credit card used to check-in must match the photo ID shown.

What can I find at the hotel?

Can you store my luggage?

Our usual luggage storage service has changed for the health and safety of all staff and guests. Please ask whether it is possible to store your luggage once you arrive at the hotel.

Can I arrange a surprise?

In the wake of COVID-19, our hotels are taking all the necessary precautions to keep our guests and teams safe. This includes no non-essential items in the rooms, as well as minimizing the footprint in our guests rooms both pre-stay and during. We apologize for any disappointment this may cause, however your health is top priority to us.

Do you provide laundry service?

There are no laundry or dry-cleaning facilities at citizenM hotels, but our ambassadors are happy to recommend local cleaners and laundromats if you need one.

Can I rent a bike ?

We do not have bikes at the hotel, but please ask our ambassadors to recomment a great local bike rental place.

Do you have a gym ?

Yes, we have a cosy gym with essential equipment where you can run, lift and cycle 24/7.

What and when can I eat?

Can I see your menu?

We made our menus especially for mobile citizens – ideal when you have places to go and people to see (or no time for a restaurant). Click here to see what’s cooking and pouring at citizenM.

 When staying with us, you can browse the menus and place orders via the free citizenM app – download it here!

Can I add breakfast to the booking?

Yes, you can add breakfast with one click while you're making your reservation. If you aren't sure yet, simply buy it on the day of arrival or in the morning. The price is the same.

Do you provide breakfast for people with dietary requirements?

Yes, our breakfast buffet has something for everyone! You'll find options for vegan, lactose-free and gluten-free diets. If you have other special requirements, let us know in the comments during the booking, and we will do our best to accommodate you.

What are the breakfast times and price?

Breakfast is served from 6.00 AM until 11.00 AM. It is possible to have breakfast earlier than 6.00 AM, just let us know in advance to arrange this. The price of the breakfast is 13.95 USD+taxes per person.

Do you provide lunch and dinner?

Yes, we serve delicious hot meals 24/7 at canteenM. Cold food, snacks, drinks and coffee are available 24/7.