Foodies, shoppers, nature lovers, sports fans, business mavens – whatever you do in the city of invention, our humongous beds, fluffy pillows and jungle-like showers will help you bounce right back for another Seattle day.
designer living room
3 societyM meeting rooms
Don't get out of bed for ANYTHING... not even to turn on the lights. Use the app or the MoodPad to get the room ambiance just right, with only a swipe of your finger.
- adjust lights & blinds
- browse TV channels
- control temperature
hotel informationAll you need to know about sleeping, working and having fun at citizenM.
Is your hotel open ?
Is canteenM open?
Our canteenM is open as usual, but with some restrictions. Please take all food and drinks to your room. We only sell alcohol between noon and 11.00 PM (last call 10.50 PM) daily.
Is the living room open during my stay?
Yes! Our living room is open as usual to all hotel guests for work, rest and play, but with some restrictions. At the moment, no food or drinks can be consumed in the living room - please take all your food and drinks to your room. Please observe the local social distancing rules while they are still in place.
Can I book a room ?
Yes, you can book a room, our hotels are open. Click here to make a reservation.
How can I access the hotel?
Our hotels are open, but the doors may be locked at night (or in exceptional circumstances). In that case, hotel guests enter by scanning their room key card. New arrivals use the intercom to reach the hotel team.
Can I come to the hotel if I do not have a reservation ?
At the moment, our hotels are open to registered guests only. Sorry, no visitors until further notice.
Is the hotel living room open during my stay?
Yes! Our living room is open as usual to all hotel guests for work, rest and play. Please observe the local social distancing rules while they are still in place.
Are the societyM meeting rooms open during my stay?
We're sorry, our meeting rooms are currently closed. Please keep checking for updates.
How do I get to the hotel?
What's your address?
citizenM Seattle South Lake Union hotel
201 Westlake Avenue N
Seattle WA 98109
Do you have parking at the hotel?
citizenM Seattle South Lake does not offer parking, but we've searched high and low for some alternative options in the area:
1) Holiday Inn Parking:
Address: 211 Dexter Ave N, Seattle, WA 98109
Phone Number: (206) 728-8123
Hours of Operation: 24/7
Please stop by the Holiday Inn's front desk first. When you mention you are staying at citizenM, you will get access to the covered parking garage.
2) Street parking:
Anywhere that has a parking station.
Do you have a shuttle?
at citizenM we do not provide shuttles. But feel free to arrange your own. Most airports provide these services.
How do I check in/check out?
Until what time is the front desk open?
Our front desk is always open (yes, 24/7!) and an ambassador is always available to help you with anything you need.
Do I need an ID when checking in?
All staying guests must present a valid ID upon check in - this includes the second guest in the room (we allow a maximum of 2 people per room).
International travellers must present a valid passport. Domestic travellers must present a Driver's License, or Non-Driver ID card, or DoD card. Sorry, we cannot accept photos of documents.
The name on the credit card used to check-in must match the photo ID shown.
What is the check in time ?
Our check-in starts at 2.00 PM.
Are you arriving before 2.00 PM? You can check-in early at no extra charge if there are rooms available. Early check-in cannot be pre-booked in advance.
If you don't want to check-in early, we'll be happy to store your luggage for free (in case you want to go out sightseeing).
What is the check out time?
Check-out is at 11.00 AM. Do you want to stay in your ultra-comfy bed longer? No problem, you can add a late check-out until 6.00 PM for an extra 39 USD during booking, at online check-in, or in person at the hotel.
What can I find at the hotel?
Can you store my luggage?
We are happy to securely store your luggage for free on the day of your arrival and departure. Please ask an ambassador at the front desk for help with this.
Can I arrange a surprise?
Absolutely, we love arranging surprises! Please use the chat function on our website to tell us all the details, or click here for other contact options.
Do you provide laundry service?
There are no laundry or dry-cleaning facilities at citizenM hotels, but our ambassadors are happy to recommend local cleaners and laundromats if you need one.
Can I rent a bike ?
We do not have bikes at the hotel, but please ask our ambassadors to recomment a great local bike rental place.
Do you have a gym ?
Yes, we have a cosy gym with essential equipment where you can run, lift and cycle 24/7.
What and when can I eat?
Can I add breakfast to the booking?
Yes, you can add breakfast with one click while you're making your reservation. If you aren't sure yet, simply buy it on the day of arrival or in the morning. The price is the same.
Do you provide breakfast for people with dietary requirements?
Yes, our breakfast buffet has something for everyone! You'll find options for vegan, lactose-free and gluten-free diets. If you have other special requirements, let us know in the comments during the booking, and we will do our best to accommodate you.
What are the breakfast times and price?
Breakfast is served from 6.00 AM until 11.00 AM. It is possible to have breakfast earlier than 6.00 AM, just let us know in advance to arrange this. The price of the breakfast is 13.95 USD+taxes per person.
Do you provide lunch and dinner?
Yes, we serve delicious hot meals 24/7 at canteenM. Cold food, snacks, drinks and coffee are available 24/7.