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director of sales London

open vacancy in London

The Director of Sales London is responsible for the corporate relationships and sales efforts for the London properties, and at the same time for selling citizenM as a global chain.

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assistant hotel manager London

open vacancy in London

As an assistant hotel manager you are responsible for the day to day operation of the hotel. Naturally you are an excellent ambassador yourself, enthusiastic, optimistic and treating everyone with respect. You work together with your team guiding, coaching, and inspiring them to deliver exceptional service, while maximizing revenue opportunities and controlling costs; all the time ensuring the total safety of guests and employees.

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ambassador London

open vacancy in London

As an ambassador, naturally you are enthusiastic, optimistic and treat everyone with respect. You work together with your fellow ambassadors to deliver exceptional service for our guests!

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night ambassador London

open vacancy in London

As a night ambassador, naturally you are enthusiastic, optimistic and treat everyone with respect. You work together with your fellow ambassadors to deliver exceptional service for our guests!

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assistant hotel manager Glasgow

open vacancy in Glasgow

As an assistant hotel manager you are responsible for the day to day operation of the hotel. Naturally you are an excellent ambassador yourself, enthusiastic, optimistic and treating everyone with respect. You work together with your team guiding, coaching, and inspiring them to deliver exceptional service, while maximizing revenue opportunities and controlling costs; all the time ensuring the total safety of guests and employees.

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ambassador Glasgow

open vacancy in Glasgow

As an ambassador, naturally you are enthusiastic, optimistic and treat everyone with respect. You work together with your fellow ambassadors to deliver exceptional service for our guests!

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night ambassador Glasgow

open vacancy in Glasgow

As a night ambassador, naturally you are enthusiastic, optimistic and treat everyone with respect. You work together with your fellow ambassadors to deliver exceptional service for our guests!

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ambassador New York

open vacancy in New York

As an ambassador, naturally you are enthusiastic, optimistic and treat everyone with respect. You work together with your fellow ambassadors to deliver exceptional service for our guests!

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night ambassador New York

open vacancy in New York

As a night ambassador, naturally you are enthusiastic, optimistic and treat everyone with respect. You work together with your fellow ambassadors to deliver exceptional service for our guests!

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hotel engineer New York

open vacancy in New York

As a hotel engineer you are responsible for the complete day to day maintenance in the hotel. You will communicate with the hotel manager, housekeeping department, the Development department of citizenM, and all subcontractors.

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ambassador Amsterdam

open vacancy in Amsterdam

As an ambassador, naturally you are enthusiastic, optimistic and treat everyone with respect. You work together with your fellow ambassadors to deliver exceptional service for our guests!

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night ambassador Amsterdam

open vacancy in Amsterdam

As a night ambassador, naturally you are enthusiastic, optimistic and treat everyone with respect. You work together with your fellow ambassadors to deliver exceptional service for our guests!

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ambassador Rotterdam

open vacancy in Rotterdam

As an ambassador, naturally you are enthusiastic, optimistic and treat everyone with respect. You work together with your fellow ambassadors to deliver exceptional service for our guests!

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night ambassador Rotterdam

open vacancy in Rotterdam

As a night ambassador, naturally you are enthusiastic, optimistic and treat everyone with respect. You work together with your fellow ambassadors to deliver exceptional service for our guests!

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hotel manager Paris

open vacancy in Paris

It’s time for a new way of working, become a citizenM family member

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directeur d’hôtel Paris

Vacance à Paris

Il est temps pour une nouvelle façon de travailler, devenir un membre de la famille du citizenM

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assistant hotel manager Paris

open vacancy in Paris

It’s time for a new way of working, become a citizenM family member

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assistant de direction d’hôtel Paris

Vacance à Paris

Il est temps pour une nouvelle façon de travailler, devenir un membre de la famille du citizenM

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ambassador Paris

open vacancy in Paris

It’s time for a new way of working, become a citizenM ambassador

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ambassadeur Paris

Vacance à Paris

L’heure est venue de travailler différemment : devenez ambassadeur citizenM

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night ambassador Paris

open vacancy in Paris

It’s time for a new way of working, become a citizenM night ambassador

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ambassadeur de nuit

Vacance à Paris

L’heure est venue de travailler différemment : devenez ambassadeur de nuit citizenM

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regional IT support technician FR

open vacancy in Paris

The Regional IT Support Technician is responsible for the support of citizenM IT technology used within the citizenM hotels in France and takes ownership of the assigned properties with regard to the quality, state and security of all IT equipment within the property.

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hotel engineer Paris

open vacancy in Paris

As a hotel engineer you are responsible for the complete day to day maintenance in the hotel. You will communicate with the hotel manager, housekeeping department, the citizenM Support office and all subcontractors.

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development & investment analyst North America

open vacancy in New York

The analyst will support the North American investment and development team in its effort to evaluate, acquire and develop its growing portfolio of citizenM hotels in target markets.

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project director Europe

open vacancy in Voorschoten

The Project Director is responsible for leading, monitoring, tracking and reporting on the status of all aspects of one or more current development projects. This is inclusive of participating in the internal citizenM project reporting process, as well as monitoring the design professionals, construction management team and contractors that are involved in a project.

The Project Director is fully responsible for: quality-, timing- and cost related items of each dedicated project and will finally handover the project to Operations.

The Project Director is also responsible for assisting the citizenM acquisitions team (D&I) in the cost estimating and pricing of potential development opportunities. When provided with potential project specific data, the Project Director will use relevant knowledge, market research and local resources to provide accurate pricing estimates of hard and soft development costs in coordination with the Transaction Manager and Cost Manager.

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development & investment director Europe

open vacancy in Voorschoten

The Development & Investment Director Europe is responsible for securing development and investment opportunities to expand citizenM in selected target markets in Europe. The primary responsibility will be the sourcing, underwriting and acquisition of suitable projects in these target markets. Projects may also include operating agreements and joint ventures. The job scope includes managing all internal and external stakeholders involved up to and including the closing of transactions. After closing of a transaction the Development & Investment Director Europe remains responsible to monitor that the development of projects takes place within the approved commercial framework.

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development & investment analyst Europe

open vacancy in Voorschoten

The analyst will support the development and investment team in its effort to evaluate, acquire and develop its growing portfolio of citizenM hotels in target markets.

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brand copywriter English

open vacancy in Voorschoten

The copywriter will be part of the Brand & Communications team and is responsible for generating all sorts of copy for all online and offline channels.
As a brand copy guardian the copywriter is also responsible to implement and further develop the brand’s tone of voice and ensure that creative copy is consistent with the brand voice and available in English.

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brand copywriter English & French

open vacancy in Voorschoten

The copywriter will be part of the Brand & Communications team and is responsible for generating all sorts of copy for all online and offline channels.
As a brand copy guardian the copywriter is also responsible to implement and further develop the brand’s tone of voice and ensure that creative copy is consistent with the brand voice and available in English and French.

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technical services specialist

open vacancy in Voorschoten

The Technical Services Specialist is the support structure of the Technical Services team, which ensures the Brand compliance within all future and existing citizenM hotels.

The Technical Services Specialist assists the Technical Services Managers with the daily supervision of all projects under design and development. This includes supporting the (in -house) project management team, providing input and updating the Brand Standards, administrate and manage change in projects.

Next to that, Technical Services Specialist assists with project related architectural work, including the approvals of samples and specifications and review of architectural drawings.

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director facility management

open vacancy in Voorschoten

The Director Facility Management is in charge of the strategic facility management of our hotel properties worldwide and responsible for the property assets and long term maintenance of our hotels.

In this position he/she is part of both the citizenM asset management team and operations team, in order to assure a facility and maintenance strategy for our regions and properties beginning with the signing of new developments.

The Director Facility Management is implementing long term maintenance plans for new opened and existing properties and is responsible for the execution of all Capex budget and projects. He/she will optimize suppliers services to continue the improvement of the quality of the guest satisfaction and cost control.

During the development of new hotels, the Director Facility Management will be involved in specifying systems and materials and plays a major role during the commissioning and handover phases. He/she will provide continuous feedback to optimize our brand standards and lessons learned from the operational phases of a hotel to the asset management team.

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office IT support assistant

open vacancy in Voorschoten

The Office IT Support is based in citizenM Support Office at Voorschoten and will assist with the operation and support of computer, network and audio-visual systems in citizenM offices and, where required, citizenM hotels .

The primary activity is to support the users in the support office help fixing issues related to computers, printers, network or telephone. .
The primary contacts of the Office IT Support are all citizenM employees located in citizenM Support Office.

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customer support representative

open vacancy in Amsterdam Schiphol

The customer support representative is responsible for enhancing the citizenM guest experience both pre-stay and post stay.

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customer support (night) representative

open vacancy in Amsterdam Schiphol

As a night team member of the 24/7 support team you are part of the reservations and guest support team, assisting people making reservations and answering reservation related inquires.

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design & technical services intern

open vacancy in Voorschoten

citizenM is a rapidly growing hotel chain. citizenM in most occasions is both Owner and Operator of the hotel. The Design & Technical Services department functions as liaison between Owner and Operator and ensures hotels are being designed and realized in compliance with the citizenM Brand Standards, ensuring a consistent recognizable citizenM experience. This reflects all disciplines such as architecture, buildings systems, interior design, etc.

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operations intern

open vacancy in Voorschoten

As an intern in the operations team, you will work centrally and assist in providing support to all hotels. The main role of the operations team is to support the hotels and hotel managers, so they can continuously focus on improving their performance and achieving maximum guest satisfaction. This internship is a great opportunity to translate your learnings into practice. You will get insight and be fully involved in our daily operations and support to our hotel teams.

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guest relations intern (24/7 support team)

internship at Amsterdam Schiphol

We are looking for a dynamic intern able to work individually with the 24/7 support team, taking care of our guests and hotels. Your key responsibility will be to enhance the guest experience both pre-stay and post-stay, ensuring the citizenM values are infused in the guest journey.

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reservations trainee (24/7 support team)

internship at Amsterdam Schiphol

We are looking for a dynamic intern able to work together with the 24/7 support team, taking care of our guests and hotels. Your key responsibility will be to enhance the guest experience both pre-stay and post-stay, ensuring the citizenM values are infused in the guest journey.


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technical/IT support intern (24/7 support team)

internship at Amsterdam Schiphol

We are looking for a dynamic intern able to work individually with the 24/7 support team, taking care of technical/IT problems, hardware or software. Your key responsibility will be to troubleshoot, escalate and report technical issues and support with workaround as well as long term solutions for our guest and hotels.

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development & investment intern

open vacancy in Voorschoten

citizenM aims to create a global portfolio of hotels in prime metropolitan locations and at major international airports. We’d like to achieve a committed portfolio of at least 10,000 rooms in Europe and Northern America by 2020. We aim to make the citizenM business model sufficiently attractive in all types of markets, ranging from the global powerhouses (London and New York) to regional centres (Glasgow and Rotterdam), while making the same financial returns.

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