hotel Boston Back Bay

citizenM Boston Back Bay hotel
408 Newbury Street
Boston MA 02115
USA

Unfortunately, citizenM does not provide shuttles. But feel free to arrange your own. Most airports provide these services.

Public transport: Boston has buses, trains (commuter rail), a subway and ferries. Get all the info on the official MBTA website if you are based in the USA, or download the MBTA app for iOS, or for Android, to use worldwide.

Bicycles: Bluebikes is a public bike-share program with single ride, daily, monthly and annual passes. Find the nearest Bluebike (and other information) on the official Bluebikes page.

Ferry: sail the sea between Lovejoy Wharf (at North Station) and Fan Pier (at Seaport) with all-day departure times. Visit the ferry website for tickets and schedules.

citizenM Boston Back Bay hotel does not offer parking.

Our check-in starts at 2.00 PM.

Are you arriving before 2.00 PM? You can check-in early at no extra charge if there are rooms available. Early check-in cannot be pre-booked in advance

Check-out is at 11.00 AM. Do you want to stay in your ultra-comfy bed longer? No problem, you can add a late check-out until 2.00 PM for an extra 69 USD (+taxes) during booking, at online check-in, or in person at the hotel.

Our front desk is always open (yes, 24/7!) and an ambassador is always available to help you with anything you need.

All staying guests must present a valid ID upon check in - this includes the second guest in the room (we allow a maximum of 2 people per room).

International travellers must present a valid passport. Domestic travellers must present a Driver's License, or Non-Driver ID card, or DoD card. Sorry, we cannot accept photos of documents.

The name on the credit card used to check-in must match the photo ID shown.

We are happy to keep your luggage safe and secure (for free!) on the day of your arrival and departure, as long as storage space is available. Please ask an ambassador if storage is possible.

There are no laundry or dry-cleaning facilities at citizenM hotels, but our ambassadors are happy to recommend local cleaners and laundromats if you need one.

So the clock says it's 3.00 AM, but your body says it's workout time. Who are we to stop ya? Our gym is open 24/7 for lifting, squatting, pedalling and more. Selfie taking? That's ok too. Whatever lifts your spirits, citizen.

We do not have bikes at the hotel, but please ask our ambassadors to recommend a great local bike rental place.

Take home more than just stories – take a little bit of citizenM. Our collectionM gift shop is full of lovely stuff you won't find anywhere else, like our best-selling gnome keychains, Marvin pillow dolls and citzenM AM and PM shower gels. You'll find the collectionM table in most citizenM living rooms.

Yes, you can add breakfast with one click while you're making your reservation. If you aren't sure yet, simply buy it on the day of arrival or in the morning. The price is the same.

Yes, our breakfast has something for everyone! You'll find options for vegan, lactose-free and gluten-free diets. If you have other special requirements, let us know in the comments during the booking, and we will do our best to accommodate you.

Breakfast is served from 6.00 AM until 11.00 AM. It is possible to have breakfast earlier than 6.00 AM, just let us know in advance to arrange this. The price of the breakfast is 19 USD. Our hot & cold breakfast buffet comes with unique local treats and familiar favourites. Pile your plate with warm pastries, scrambled eggs, fresh fruit, and more.

Yes, we serve delicious hot meals 24/7 at canteenM. Cold food, snacks, drinks and coffee are available 24/7.

Download our free app here to see what's cooking and pouring at citizenM! We made our menus especially for mobile citizens – ideal when you have places to go and people to see (or no time for a restaurant)