We want to infuence positive change in a world where we are simply guests.
from vision to reality – 4 pillars
intelligent & sustainable buildings
We're future-proofing our buildings for a healthier, greener, more resilient future.
growing & operating sustainably
We're optimising our operations to reduce our impact.
doing the right thing for our people
We're empowering our people to become highly fulfilled and self-aware.
making positive movements in our society
We're shortening the distance between people and opportunities.
We require our hotels to achieve BREEAM-NC Excellent or LEED-BD+C Gold accreditation, with a goal of Outstanding or Platinum rating, respectively. With redevelopments or existing buildings, we aim to achieve Very Good or Silver ratings, respectively.
Mini shower gels? Too small for real people, too big a problem for the planet. Since 2008 (and our first hotel) we've been using full-size, refillable shower gels and hand soaps. Small change, big impact. Read on for more examples.
optimising operations to reduce our impact
first header about water
We actively monitor the water we use in each hotel through smart meters, which allows us to measure the changes we make through our conservation features.
citizenM hotels are filled with wonderful people - everyone who stays and works with us. We want you all to feel safe, healthy and happy anytime you come through our door, anywhere from Amsterdam and Boston to Taipei and Zurich.
first header about our employees
The business of hospitality is about people - ALL people. On the front line of citizenM are our employees, the faces and smiles of our hotels.
As a global company, we know we have the ability to be a force for good by using our platforms to give back to society. Real caring is a core value at citizenM, and it doesn't just stop at our doors.
We thought about what really makes us who we are – and the thing that defines citizenM is motion. We never stop planning, dreaming and discovering. It’s even in our name – citizenM stands for ‘citizen mobile’. From here, it was only a short jump to calling our charity The citizenMovement Foundation.