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citizenM Kuala Lumpur Bukit Bintang hotel 128, Jln Pudu, Bukit Bintang 55100 Kuala Lumpur Wilayah Persekutuan Kuala Lumpur Malaysia

Unfortunately, citizenM does not provide shuttles. But feel free to arrange your own. Most airports provide these services.

Yes, we do offer accessible rooms. For more information about our accessibility features and accommodations, please refer to our Accessibility Statement located under the Legal tab on our homepage.

At citizenM Kuala Lumpur Bukit Bintang hotel, we offer guest car parking on levels 1 and 2 of the building. We have 55 spaces for our hotel guests, free of charge, available on first-come-first-served basis. Parking cannot be pre-booked. Simply arrive and park your car, then present the parking ticket to one of our ambassadors to get your free rate.

Check-out is at 11.00 AM. Do you want to stay in your ultra-comfy bed longer? No problem, you can add a late check-out until 2.00 PM for an extra MYR 100+6%SST during booking, at online check-in, or in person at the hotel.

All our rooms are guaranteed to be available from 2:00 PM, even if you check-in before 2:00 PM via the citizenM app.

Early check-in before 2:00 PM: ask at the hotel front desk about early check-in. This is only possible when rooms are available. If there are no rooms, ask about our free luggage storage.

Early check-in cannot be booked in advance. However, at Kuala Lumpur Bukit Bintang hotel, early check-in can be purchased at the front desk for up to 162 MYR, or the price of a one night stay if you are checking in before 10:00 AM (subject to room availability).

Check-in between 2:00 PM and midnight: your room is available and there are no extra charges for late arrival.

Check-in after midnight: call the hotel and they will hold your room until no later than 11:00 AM the next day. You'll find all hotel phone numbers here.

Our front desk is always open (yes, 24/7!) and an ambassador is always available to help you with anything you need.

Some countries require you to show ID at the time of check-in. Your booking confirmation email will include this information if needed. The following ID is accepted: passport, driver's licence, any type of ID valid for travel (for example, national ID cards within the EU). Your data will only be used for identification, age verification and security purposes.

We are happy to keep your luggage safe and secure (for free!) on the day of your arrival and departure, as long as storage space is available. Please ask an ambassador if storage is possible.

There are no laundry or dry-cleaning facilities at citizenM hotels, but our ambassadors are happy to recommend local cleaners and laundromats if you need one.

There are no gym facilities at this hotel, but you don't have to give up on fitness (unless you prefer to run a movie marathon in bed, of course). In our movie library, you'll find workout videos made especially for your room. You can also use the free Wi-Fi to stream your favourite workout video. Our city guides have running maps too.

We do not have bikes at the hotel, but please ask our ambassadors to recomment a great local bike rental place.

Take home more than just stories – take a little bit of citizenM. Our collectionM gift shop is full of lovely stuff you won't find anywhere else, like our best-selling gnome keychains, Marvin pillow dolls and citzenM AM and PM shower gels. You'll find the collectionM table in most citizenM living rooms.

Yes, you can add breakfast with one click while you're making your reservation. If you aren't sure yet, simply buy it on the day of arrival or in the morning. The price is the same. Breakfast is free for all children age 10 or less, as long as the adults purchase breakfast too.

Breakfast is served from 6.00 AM until 11.00 AM. It is possible to have breakfast earlier than 6.00 AM, just let us know in advance to arrange this. The price of the breakfast is 35 MYR + 6% SST. Our hot & cold breakfast buffet comes with unique local treats and familiar favourites. Pile your plate with warm pastries, scrambled eggs, fresh fruit, and more.

Yes, our breakfast has something for everyone! You'll find options for vegan, lactose-free and gluten-free diets. If you have other special requirements, let us know in the comments during the booking, and we will do our best to accommodate you.

Yes, we serve delicious hot meals 24/7 at canteenM. Cold food, snacks, drinks and coffee are available 24/7.

Download our free app here to see what's cooking and pouring at citizenM! We made our menus especially for mobile citizens – ideal when you have places to go and people to see (or no time for a restaurant)