Seattle South Lake Union hotel

citizenM Seattle South Lake Union hotel 201 Westlake Avenue N Seattle WA 98109 USA

For taxi service, call Yellow Cab at 1-206-622-6500 – the wait-time is 15-20 minutes.

You can also request Uber and other taxi services via their own apps.

Get info, guides and tickets for all of Seattle public transport (buses, ferry, streetcars, trains and water taxis) via the Transit GO app for King County.

While you are staying at the hotel, dial 0 from your room phone, or visit the front desk, for any additional taxi or public transport questions. To get an outside line from your room, dial 9 on your room phone, then the full phone number.

Our parking partner, Premium Parking, has 15 spaces at a secure parking lot on John Street (entrance via the alleyway behind the hotel off John Street) on a first-come-first-served basis. The rate is 35 USD per day with in-and-out priviledges. Access is by key fob only – please stop at the hotel to ask if a space is available, pay and pick up your parking access key fob (there is a charge of 75 USD for any unreturned or lost fob).

Street parking is available around the hotel, payable at nearby kiosks or via a Pay By Phone app. Street parking in Seattle is free from 6.00 PM to 8.00 AM daily, and all day on Sundays.

The website spothero.com and the SpotHero app are also great for finding parking lots in the city.

Unfortunately, citizenM does not provide shuttles. But feel free to arrange your own. Most airports provide these services.

Yes, we do offer accessible rooms. You will be given an option to select this type of room during booking via the website or citizenM app.

For more information about our accessibility features and accommodations, please refer to our Accessibility Statement located under the Legal tab on our homepage citizenM.com.

Yes, all our rooms are hypoallergenic! No feathers, no carpets and our furniture is upholstered with synthetic materials. We do not allow smoking or pets in the rooms (except service animals).

There are no bookable rooms with views at this hotel, but please leave us a note in the comments section during your booking, and we'll see what we can do. Please keep in mind we cannot guarantee a view.

Our front desk is always open (yes, 24/7!) and an ambassador is always available to help you with anything you need. To reach the front desk from your hotel room, dial 0 on your room phone.

We lock our doors at night for safety. To enter the hotel when the door is locked, scan your keycard on the pillar near the main entrance, or use the pillar intercom button to call the front desk.

We are happy to keep your luggage safe and secure (for free!) on the day of your arrival and departure, as long as storage space is available. Please ask an ambassador at the front desk if storage is possible.

All staying guests must present a valid, physical (no photocopies) ID upon check in - this includes the second guest in the room (we allow a maximum of 2 people per room).

We gladly accept all nationally recognized government-issued ID, such as: passport, driver’s license, non-driver ID, active duty military ID, Department of Defense (DoD) card, global entry card, tax exemption ID. The name on the credit card used to check-in must match the photo ID shown.

The name on the credit card used to check-in must match the photo ID shown.

Check-in time is 2:00 PM.

All our rooms are guaranteed to be available from 2:00 PM, even if you check-in before 2:00 PM via the citizenM app.

Early check-in before 2:00 PM: ask at the hotel front desk about early check-in. This is only possible when rooms are available. If there are no rooms, ask about our free luggage storage.

Check-in between 2:00 PM and midnight: your room is available and there are no extra charges for late arrival.

Check-in after midnight: call the hotel and they will hold your room until no later than 11:00 AM the next day. You'll find all hotel phone numbers on our contact page.

If you require assistance in case of emergency evacuation, please let the ambassadors at the front desk know during check-in.

Check-out is at 11.00 AM.

Do you want to stay in your ultra-comfy bed longer? No problem, you can add a late check-out until 2.00 PM for an extra 39 USD(+taxes) during booking, at online check-in, or in person at the hotel.

Invoice after check-out? It's easy as 1-2-3.

Email: immediately after check-out, the invoice is sent to the email address attached to the booking (make sure to check spam).

App: the invoice is available for viewing and download immediately after app check-out.

Web: view any invoice at citizenM.com/get-booking – you need the hotel, guest last name, and booking code for this option.

Please note: if you need your invoice to show all individual items purchased during your stay (coffee, food, services), you must charge them to your room, then pay your final bill at check-out.

Buy breakfast while making your booking, or during check-in, or at the bar during breakfast hours.

Start your day right with a big, delicious buffet of hot and cold dishes, fresh pastries, granola, fruit, yoghurt, barista-brewed coffee and more. Vegetarian and vegan options are readily available. If you have special dietary requirements, leave them in the comment box during your booking, or ask at the hotel bar.

Breakfast time: 6.00 AM – 11.00 AM Price: 19 USD + tax per person Grab-and-go price: 13 USD + tax per person, includes coffee Tiny appetite? You can buy any individual breakfast item - just ask at the bar.

Breakfast is free for all children 10 years old and under, with adult breakfast purchase.

canteenM is our bar and dining area in the living room – open 24/7 for coffee, soft drinks and grab-and-go snacks, plus bar snacks in the afternoon and evening. If you want a full lunch or dinner, the hotel ambassadors will recomment many wonderful local spots.

To browse the hotel menu anytime, download the free citizenM app.

Alcohol service hours - 11.30 AM to 2.00 AM daily. We serve mimosas and bloody marys during breakfast (6.00 AM to 11.00 AM).

Ice - ask an ambassador at the bar 24/7 for fresh ice and bucket.

Microwave - the microwave is under the bar counter, an ambassador will gladly help you operate it.

Have a special request? Dial 0 from your room phone, or visit the front desk. Our ambassadors are happy to help with many things: extra towels, a change of sheets, a new duvet, extra pillows to build that fortress. By request, we also have: hair conditioner, body lotion, shaving kits, sanitary kits, toothbrushes and toothpaste, sewing kits, shower caps, Q-tips and cotton pads.

Free, superfast, unlimited Wi-Fi flows 24/7 through all corners of the hotel (living room, bar, your room, and yes, even in the shower). Choose the network 'citizenM' and connect right away. When you connect for the first time, you need to enter your email address and agree to the Wi-Fi terms & conditions.

We love hydration, but we also love the planet – so there are no plastic bottles at this hotel. Free, fresh, filtered drinking water is available at the canteenM bar 24/7 – refill your own bottle, or use one of ours.

There are no kettles in our rooms (please do not use your own, it's a fire hazard). If you need hot water, tea, coffee or hot chocolate, we serve them 24/7 at the canteenM bar.

There are no irons or ironing boards in the rooms – but each hotel has iron heaven where you can banish the wrinkles anytime. Iron heavens are all open 24/7. At Seattle South Lake Union hotel, there is one iron heaven per floor (6 in total). Follow the signs near the elevator.

The clock says it's 3.00 AM, but your body says it's workout time. Who are we to stop ya? Our -1 lower level gym is open 24/7 for lifting, squatting, rowing, pedalling on Pelotons, running and more. Selfie taking? That's ok too. Whatever lifts your spirits, citizen. Bring your room key to enter the gym.

Your smart TV is pre-loaded with all kinds of great local and international channels. Open the 'media' section on the bedside iPad or the citizenM app to browse them all, and use the device like a remote control. If you prefer a traditional remote control, you'll find it in the drawer under your bed.

Dreaming of streaming? The TV in your room is Chromecast-enabled! Cast from your iOS or Android device to watch Netflix, Amazon Prime, Disney+ and many more. You’ll find everything (and all the instructions) on the bedside iPad, and on the free citizenM app. Apple users – to watch Netflix, please use Chromecast.

We only accept deliveries to the hotel on the day of your arrival or during your stay. Please make sure the name on the package matches the name on the booking. All packages and letters received before your arrival or after your departure will be returned.

There are no laundry or dry-cleaning facilities at this hotel, but our ambassadors are happy to recommend local cleaners and laundromats if you need one. Please ask at the front desk, or dial 0 from your room phone.

Sorry, we do not have bikes at the hotel, but please ask our ambassadors to recommend a great local bike rental place.

Junior, single, double, presidential suite? Nope! At this citizenM hotel, you'll find one type of room – cosy and cleverly designed for up to 2 adults to share (plus a child 10 years old or less).

Each citizenM room has one XL king-size bed to share, suitable for up to 2 adults and a child 10 years old or less. Check below for more room information.

We do not offer family rooms, or rooms with connecting doors, but we will be happy to assign you rooms next to each other if you let us know in advance. Leave a note when booking.

During your stay (hello, fluffy pillows!), you tell us when to clean your room. It's easy! If you are staying 2 or more nights, look for the cleaning schedule in your citizenM app or the room iPad right after check-in. If you do nothing, we promise to clean your room every 4th morning of your stay.

You can adjust your schedule for tomorrow or later. If you need to change your housekeeping preference on the same day, please ask at the front desk in the morning.

Each citizenM room has one XL king-size bed, perfect for up to two adults to share, plus a child 10 years old or less. There are no other room types available.

There is no space in the room for twin beds or extra beds.

When sharing the bed, put the pillows by the window to avoid climbing over your bed buddy at night. Feel free to ask for extra pillows or blankets if needed.

There are four firm pillows on the bed. If you'd like a medium or soft pillow, please ask at the front desk, or dial 0 from your room phone.

- full size hairdryer - safe (in the closet or under the bed) - large luxury towels - two shower gels/shampoos - hand soap - hand lotion - small/medium luggage storage drawer under bed - superfast, unlimited, free Wi-Fi - small fridge - power sockets - blackout blinds - day curtains - soundproof windows - widescreen TV with casting capabilites

At the front desk, we also have: hair conditioner, body lotion, shaving kits, sanitary kits, toothbrushes and toothpaste, sewing kits, shower caps, Q-tips and cotton pads. Please ask for what you need anytime.

At the top of the iPad screen, slide the alarm toggle to switch on/off. Just in case of a catastrophic event (Godzilla comes to town!) set an alarm on your own device or watch. It's better to be safe than sorry. You can also request a wake-up call from the front desk. Dial 0 from your room phone to request, or ask in person at the front desk.

Each citizenM room has a private shower and toilet behind a frosted glass enclosure. There is also a curtain for extra privacy.

The luxury shower has two spray options – wall or overhead (rain). Choose your preferred option by turning the knob on the left side of the shower shelf. The temperature knob is on the right side of the shower shelf. Press the button under the knob to turn it and adjust the temperature.

The vanity has a push plug – push it down to fill the sink with water, and push again to raise the plug and drain the water.

There are no bathtubs in any citizenM rooms.

For security and soundproofing reasons, the windows in our rooms do not open. Instead, you have full control over the room ventilation system via the bedside iPad or the citizenM app - just look for the thermometer icon.

Our ventilation system is super quiet – good news for all you light sleepers! When you change a climate setting, you will not hear it, and it may take up to 20 minutes to feel the difference. Tip: set the fan on 'high' to speed up the temperature change.

Hang the 'do not disturb' sign on your room door if you don't want anyone to interrupt your napping, working, singing or naked yoga.

When the 'do not disturb' sign is on the door, housekeeping staff will not enter your room to clean it.

The blackout blinds on the room window are seriously good - lower them all the way to block all the light from the outside.

emergency (police, ambulance, fire department): 911

international calls (charges apply): 9 + 011 + country code + number

local calls: 9 + full 10-digit number including area code

front desk (open 24/7): 0

room to room: 7 + room number

The hotel is a smoke-free zone, no smoking of any kind is allowed. The penalty for smoking is 500 USD.

Please do not tamper with the fire safety equipment – the charge for misuse is 1000 USD.

Heat- and steam-generating devices are dangerous at citizenM – they are a serious fire hazard, due to small room sizes and no electrical outlets adapted for use with appliances.

Please do not light candles, and do not use kettles, irons, electric scooters, hot plates, steamers and other similar devices in your room.

Self-heating hot pots may trigger the room fire alarm - please heat your hot pot in the living room.

Delicious hot and cold beverages are available 24/7 at the bar in the living room.

To iron and steam your clothing, visit the iron heaven open 24/7 on each floor.

Large lithium-ion batteries are a fire risk, even when they’re unplugged. This means that guests can’t bring items like e-bikes, scooters, hoverboards, drones or other devices that use this kind of battery to the hotel. Small lithium-ion batteries – like those in your mobile phones, laptops, medical devices, etc. – are allowed.

The rules are different per area, so please check your destination below:

Europe - you must be 18 years old or older to book a room and stay at citizenM. All guests under 18 must stay with a legal adult - 18 years old or older. To visit our cloudM rooftop bars, you must be 18 years old or older.

USA - you must be 18 years old or older to book a room and stay at citizenM. All guests under 18 must stay with a legal adult - 18 years old or older. An ID will be required upon check-in for all guests. To visit our cloudM rooftop bars, you must be 21 years old or older.

Asia - you must be 18 years old or older to book a room and stay at citizenM. All guests under 18 must stay with a legal adult - 18 years old or older.

Our hotels are cashless.

We accept all of the following cards: Visa, MasterCard, American Express, Maestro, Discover and JCB. Please note that a credit card is mandatory in order to check-in, even when you prepaid or paid with a debit card. Remember to bring a credit card with you for check-in.

For your convenience, you may charge your hotel purchases to your room. We will ask you to settle any balances over the value of 250 EUR / GBP / USD / CHF or 1500 DKK.

All room nights must be paid for in advance. If you need to extend your stay, we will ask you to pay for the additional nights at the time of reservation extension.

Pets are not permitted at any citizenM hotel - with the exception of service animals. If you (or your party) need the assistance of a service animal during a stay, we kindly ask you to notify us before arrival. Emotional support animals do not qualify as service animals.

No non-residents in the hotel after 11.00 PM.

Anti-social behaviour and non-compliance with the rules might lead to the termination of your reservation.

We know that building and operating a hotel can have an impact on the planet – so we are on a mission to influence positive change in a world where we are simply guests. You can feel good about sleeping here – this hotel is certified LEED Gold!

Heat islands in urban settings have a negative effect on humans, wildlife habitats and microclimates. To avoid contributing to this problem, we used paving materials with a three-year aged solar reflectance (SR) value of at least 0.28, and planted greenery to create shade over paved areas. Cool!

Landscaping is usually responsible for huge water consumption. Not here! We switched to low-water-use landscape design – resulting in 79% lower water use in comparison to a typical building. Instead of landscaping on the outside, we put a lot of cool art on the inside (way more photogenic and doesn’t need any water)!

With a combination of great building-envelope design, plus efficient mechanical and electrical systems, we achieved a 24% energy reduction. This is measured against the ASHRAE 2007 baseline, if you like learning more about this sort of thing.

85% of our construction debris didn’t end up in landfill – it was recovered, reused or recycled instead. Hooray for modular building!

That’s right. All our lights are LED – with zero mercury content. Zero. Now that’s healthy.

By using existing infrastructure (which also preserves natural habitat and resources), this location achieved a Walk Score of 98 – also known as Walker’s Paradise. Within less than half a mile, there are over two dozen amenities (and more than 10 residential units per acre). The Transit Score is 95 – World Class Public Transportation. There are a whopping 236 ride opportunities (tram, rail, bus) per day from this location, all just 0.1 mile walking distance from here. Wow!

Breathe easy! 100% of our hotel spaces (yes, ALL of them) have individual lighting and thermal controls. In addition, all interior paints, coatings, adhesives, sealants, flooring and composite wood products were selected, specified and installed to comply with low / no VOC limits (as prescribed by the South Coast Air Quality Management District Rule 1168).