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All the perks without the points.

save with mycitizenM+

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the ultimate hotel membership is here

Affordable luxury is now even more affordable.

extra 10% off, always

Our direct prices were already the lowest on the web... but with mycitizenM+, you pay EVEN LESS.

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free late check-out

Others pay more for extra time in that XL bed... but YOU don't have to. Please note: it's always subject to availability.

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guaranteed room

When you book at least 48 hours in advance, we GUARANTEE to have a room available. Yes, even during peak times and in peak cities.

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the stay you love + perks

This is not another hotel loyalty programme. There are no points to collect. No weird levels to achieve. mycitizenM is a simple membership – just sign up once to enjoy discounts and perks. And when you upgrade to mycitizenM+ for a small monthly fee, you unlock a whole load of goodies for A WHOLE YEAR! See the difference below.

No points to collect. No sneaky clauses. Just a free membership with free perks.

  • best price guarantee
  • exclusive deals
  • 'refer a friend' rewards
  • full use of the citizenM app

free sign up at any time

sign up

Do you want more, more, MORE? This is the membership for you: all the perks of mycitizenM, plus much more. Carpe diem, savvy citizen!

  • best price guarantee
  • early access to sales
  • 'refer a friend' rewards
  • full use of the citizenM app
  • extra 10% off, ALWAYS
  • free late check-out & premium view
  • guaranteed room (48 hrs notice)
  • 'first in queue' chat service

$12 / £9 / €10 / month

buy now

the + side to upgrading

mycitizenM+

extra 10% off, always

Why pay more elsewhere? Get an extra 10% off our regular rates on every stay, always (discount does not apply to sales).

always 'first in queue' chat service

Why wait on hold? Be the first to chat with a friendly human when you need help.

mycitizenM+

free late-check out

If there's nowhere you need to be, switch to 'lazy cat' mode and hit that snooze button! Late check-out is always subject to availability.

 

guarantee a room

Spare yourself the search for a hotel during peak travel seasons. Choose mycitizenM+ to guarantee a hotel room in every city we call home – for A WHOLE YEAR! Just book at least 2 days before your intended stay.

mycitizenM+

free premium room views

Windows like ours are best enjoyed with epic views. Luckily, they're included in cities like London and LA when you upgrade to mycitizenM+.

 

mycitizenM+

member-only events and deals

Secure your spot on the exclusive guestlist for all our members-only events. When you save on sleep, you can spend on shopping, sightseeing, a second (or third) cocktail…

mycitizenM+

unlock the ultimate app experience

Get the full version of the citizenM app to manage your entire stay, control your room and uncover local hotspots in every city. It’s superpowers for your phone!

all the stuff you want to know

What is mycitizenM+?

It's a paid, hotel membership with all the perks of a loyalty programme (discounts on every stay, guaranteed rooms, ‘first in queue’ service) without the weird levels and points to collect. Sign up for only $12 / €10 / £9 a month and save instantly.

How do I sign up?

Just click one of the red 'upgrade' buttons above to get started. It'll only take a minute.

 

When do I pay?

We made it really easy for you to buy this membership while you're booking your next stay. You'll pay for your membership fee first, then continue your booking and pay for your stay with the discount applied.

 

How long am I signing up for?

It is a 12-month membership (starting from the day you buy it) and is paid monthly. If you'd like to cancel it, you have 14 days from your starting date. Hit the chat support button in the bottom-right corner of your screen to get started – or use WhatsApp at +44 744 417 1707.

 

how do I cancel?

You have 14 days from your starting date to cancel. Just hit the chat support button in the bottom right corner of your screen to chat with us – or use WhatsApp at +44 744 417 1707.

If you cancel your membership after 14 days, it's still active and the monthly payment will continue for the whole year. When you reach your end date, the payment and membership will stop.

I have more questions!

You have questions, we have answers! Read the full EU terms & conditions here, or the full USA terms & conditions here.


Need more answers? Click the 'live chat support' box at the bottom right of this screen to connect to one of our friendly humans.