two men sitting and eating in a co-working space at a citizenM hotel.

a membership for people who love paying less than everyone else

$120 / £90 / €100 per year

buy one year membership

the top 4 perks our members love most

chocolate with golden wrapper half open.

15% off all stays

The favourite perk of all our members is paying less than everyone else for all citizenM stays – 15% off, and even more during sales!

A snail with a yellow shell featuring a black spiral pattern and a textured greyish-brown body.

free late check-out

Everyone checks out at 11:00 AM... members stay in bed until 2:00 PM for free! They love the extra time and the savings – up to $79 per each stay.

A sandwich made with multiple slices of white bread and a vibrant purple filling, resembling coleslaw, layered between the bread slices.

15% off food & drink

Flash your app member ID at the bar and get 15% off all food and drinks (cocktails, wine, desserts, pizza… everything except breakfast).

A vintage-style brass padlock in the shape of a heart, with a small key inserted into the keyhole.

early access to all sales

All sales are open to members before the general public. This means the best availability of rooms in all cities, and at the biggest discount.

Two people on a bed in formal attire: one holds cards and a cigar with a cheeky grin, while the other sips a drink, looking surprised on the phone. Scattered cards and plates complete the playful, chaotic vibe. (GIF)
#1 perk, according to our members

15% off all stays + free late check-out

With your 15% discount (up to 30% during sales) you can book up to two rooms each time - because it’s nice to go with travel buddies! When you wake up, don’t hurry out of bed – your free late check-out is at 2:00 PM (instead of 11:00 AM). Spend those three extra hours gazing out the window at your beautiful premium view (subject to availability per hotel).

Three friends share a fun moment in a cosy setting. A pizza, fries, and drinks sit on the table as they chat and laugh, creating a relaxed and lively atmosphere.
taste more for less

food, drinks, snacks, all 15% off

Get 15% off all food and drink, all day, every day (excluding breakfast, and excluding alcohol in Boston).

Flash your exclusive member ID in the citizenM app while ordering at the bar – it’s what gets you the discount! Enjoy all your favourites: pizza, cocktails, bar snacks, wine, soft drinks, and more.

A person leans back in an office chair, talking on the phone with their feet propped on a desk. A sticky note on the shoe reads 'Do Not Disturb!' adding a playful vibe. (GIF)
the world is your office

co-work for free, meet for less

Every citizenM living room can be your co-working space – even without a room reservation. Simply flash your member ID in your citizenM app when you arrive at the hotel front desk. More people want to join you? No problem – book a societyM meeting room with your exclusive 15% member discount. Co-working is available at all citizenM hotels except Taipei.

all member perks in one nice list

All of these are yours from the moment you sign up. No waiting, no levels to achieve, no points to collect, no minimum spend.

  • check_circle 15% off all stays, always
  • percent up to 30% off during sales
  • calendar_today free late check-out at 2:00 PM
  • image free premium view (if available)
  • fastfood 15% off food & drink (excl breakfast)
  • meeting_room 15% off meeting rooms
  • diamond free co-working (excl Taipei)
  • update guaranteed room availability (48 hrs’ notice)
  • event_available early access to sales before the general public

short & sweet FAQs

What is mycitizenM+?

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mycitizenM+ is a hotel rewards program unlike any other. There's no waiting, no levels to achieve, no points to collect, no minimum spend. Simply sign up for one year and enjoy all the perks immediately.

The price of the membership ($120 / £90 / €100 for a year) gives you incredible value from your very first stay. You'll see the room rate savings while you book the member rate, and save up to $79 with your free late check-out, and up to $125 with a free premium view. At peak travel times (for example, a long summer weekend in New York), your savings could add up to $300 for a single stay.

How do I sign up?

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When do I pay?

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This is a ONE YEAR membership - you pay either when you sign up, or at the end of a free trial (if a free trial is available).

Pay when you sign up - make one payment only for the entire year.

Pay while booking a stay – select your member rate, sign up to the membership, then finish your booking (in other words, just follow the flow).

If you start your membership with a free trial, your payment will be collected the day after your free trial ends (unless you cancel). We will send you a reminder email before the end of the trial to ask if you want to continue.

How long am I signing up for?

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You are signing up for one year.

You might have caught a special promotion - for example, a free trial for two months. In this case, the free trial period is added at the start of the membership. So with a two-month free trial, your membership will last 14 months - two months for free, 12 months paid. During the free trial, you can cancel your membership anytime with no obligation, and the 12-month paid period will not begin.

How do I cancel mycitizenM+ membership?

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All memberships come with a 14-day cancellation period if you change your mind.

If you start with a free trial, you can cancel your membership anytime during the trial period with no obligation, and the 12-month paid period will not begin.

To cancel your membership, log into your citizenM account, go to the 'membership' section, then follow the steps. We will send you an email to confirm the cancellation and the remaining terms (remaining time, how many payments still remain, etc).

If you want to cancel after the 14-day period passes, you can do so via your member dashboard. The membership will continue until the end of its one-year term (which means you can keep using your perks), but it will not renew automatically.

Can I book more than 2 rooms with my membership?

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You can book a maximum of 2 rooms per stay with your member discount - one for you, and one or your best travel buddy (or two buddies). It's nice to travel with friends!

There is no limit to your stays - you can book as many as you like per year - only to the number of rooms. If you need 3 rooms or more, those rooms need to be booked separately at the regular stay price.

How do I use my food and drink discount?

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Download the citizenM app and log in with the same email you used to purchase your membership. You'll see your member ID on the app home screen. Show this ID at the bar whenever you buy food and drinks. You get 15% off everything, excluding breakfast, and excluding alcohol in Boston (state rules).

If you already have the app, but your member status is not showing, please upgrade your app to the latest version. You may need to sign in again after app update.

At the moment, the discount will not be added to orders placed via the app - you need to order with an ambassador at the bar.

Are rooms with premium views always available?

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There are only a few rooms with premium views per each hotel - when a hotel is fully booked, this perk is not guaranteed to be available.

The rooms with premium views are always on the middle to high floor in these hotels:

Tower of London London Victoria Paris Gare de Lyon Geneva New York Bowery New York Times Square Chicago Downtown Boston North Station Boston Back Bay Los Angeles Downtown Miami Worldcenter Seattle Pioneer Square Taipei North Gate

At other hotels, some have better views than others - please ask what's available during check-in.

Can I see some fine print (terms & conditions)?

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Of course! Read the full terms & conditions here.

If the fine print doesn't answer your question, click the chat bubble at the bottom right of this screen to connect to one of our friendly humans anytime.

Can I buy membership for my business?

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Can I buy membership for my business?

Yes you can! Get in touch with our people via the business membership page. The business membership is perfect for small-to-medium companies, where between 3 and 25 people travel for business, or want to co-work at their local citizenM hotel.

I have more questions!

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You have questions - we're here to help! Click the chat bubble at the bottom right of this screen to connect to one of our friendly humans anytime, or use WhatsApp at +44 744 417 1707 (text only).