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citizenM Boston Back Bay hotel 408 Newbury Street Boston MA 02115 USA

Unfortunately, citizenM does not provide shuttles. But feel free to arrange your own. Most airports provide these services.

Public transport: Boston has buses, trains (commuter rail), a subway and ferries. Get all the info on the official MBTA website if you are based in the USA, or download the MBTA app for iOS, or for Android, to use worldwide. Bicycles: Bluebikes is a public bike-share program with single ride, daily, monthly and annual passes. Find the nearest Bluebike (and other information) on the official Bluebikes page. Ferry: sail the sea between Lovejoy Wharf (at North Station) and Fan Pier (at Seaport) with all-day departure times. Visit the ferry website for tickets and schedules.

Yes, we offer accessible rooms. For more details on our accessibility features and accommodations, please see the room facilities section higher up on this page or refer to our Accessibility Statement found under the Legal tab on our homepage.

citizenM Boston Back Bay hotel does not offer parking.

All our rooms are guaranteed to be available from 2:00 PM, even if you check-in before 2:00 PM via the citizenM app.

Early check-in before 2:00 PM: ask at the hotel front desk about early check-in. This is only possible when rooms are available. If there are no rooms, ask about our free luggage storage.

Check-in between 2:00 PM and midnight: your room is available and there are no extra charges for late arrival.

Check-in after midnight: call the hotel and they will hold your room until no later than 11:00 AM the next day. You'll find all hotel phone numbers here.

Our front desk is always open (yes, 24/7!) and an ambassador is always available to help you with anything you need.

Check-out is at 11.00 AM. Do you want to stay in your ultra-comfy bed longer? No problem, you can add a late check-out until 2.00 PM for an extra 69 USD (+taxes) during booking, at online check-in, or in person at the hotel.

All staying guests must present a valid ID upon check in - this includes the second guest in the room (we allow a maximum of 2 people per room). International travellers must present a valid passport. Domestic travellers must present a Driver's License, or Non-Driver ID card, or DoD card. Sorry, we cannot accept photos of documents. The name on the credit card used to check-in must match the photo ID shown.

We are happy to keep your luggage safe and secure (for free!) on the day of your arrival and departure, as long as storage space is available. Please ask an ambassador if storage is possible.

We’ve partnered with LaundryHeap in the U.S. make laundry easy during your stay. Simply link to book a pick-up and drop-off service straight from your hotel. Need a laundry bag? Just pop by the front desk and ask.

So the clock says it's 3.00 AM, but your body says it's workout time. Who are we to stop ya? Our gym is open 24/7 for lifting, squatting, pedalling and more. Selfie taking? That's ok too. Whatever lifts your spirits, citizen.

We do not have bikes at the hotel, but please ask our ambassadors to recomment a great local bike rental place.

Take home more than just stories – take a little bit of citizenM. Our collectionM gift shop is full of lovely stuff you won't find anywhere else, like our best-selling gnome keychains, Marvin pillow dolls and citzenM AM and PM shower gels. You'll find the collectionM table in most citizenM living rooms.

Yes, you can add breakfast with one click while you're making your reservation. If you aren't sure yet, simply buy it on the day of arrival or in the morning. The price is the same. Breakfast is free for all children age 10 or less, as long as the adults purchase breakfast too.

Yes, our breakfast has something for everyone! You'll find options for vegan, lactose-free and gluten-free diets. If you have other special requirements, let us know in the comments during the booking, and we will do our best to accommodate you.

Breakfast is served from 6.00 AM until 11.00 AM. It is possible to have breakfast earlier than 6.00 AM, just let us know in advance to arrange this. The price of the breakfast is 20 USD. Our hot & cold breakfast buffet comes with unique local treats and familiar favourites. Pile your plate with warm pastries, scrambled eggs, fresh fruit, and more.

Download our free app here to see what's cooking and pouring at citizenM! We made our menus especially for mobile citizens – ideal when you have places to go and people to see (or no time for a restaurant)