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We only accept online reservations with a valid credit card. We do not accept phone reservations.

accepted cards: Euro/MasterCard, Visa, American Express, Diners Club and debit cards (only for payments at the hotel).

Credit card fees apply: Netherlands: € 2.50 UK: £2.50

Cash is not an accepted method for room payment.

cancellation: Non Refundable reservations cannot be modified or cancelled under any circumstances.

Flexible reservations can be cancelled/modified up to 01.00 AM on the day of arrival in London while in Amsterdam and Glasgow, up to 02.00 PM on the day of arrival -no fee will be charged.

Late cancellation or no-show will result in charging the first night of the reservation.



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citizenM says:

free WiFi that works everywhere (except the shower).

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citizenM says:

alien invasions whenever you want. 50 free movies on demand.

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citizenM says:

great journeys start by asking great questions (and buying sunscreen).

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