how can we help?

We might have the answers to all of life's questions. If not, contact us.

our top 6 most-asked questions

The questions we get asked the most often!


How, what and where to book.

hotel information

Paris, New York or Taipei? Find all location-specific information here.


citizenM Schiphol Airport hotel

citizenM Amsterdam South hotel

How do I get to the hotel?
Do you have parking at the hotel?
How do I check in/check out?
Is it possible to... ? (yes, we do have a few house rules)
What type of rooms do you have?
What can I find in the room ?
What can I find at the hotel?
Can you store my luggage?
Do you provide laundry service?
Do you have a gym ?
Can I rent a bike ?
What and when can I eat?

citizenM Amstel Amsterdam hotel

citizenM Rotterdam hotel

citizenM Copenhagen Rådhuspladsen hotel

citizenM Glasgow hotel

citizenM London Bankside hotel

citizenM Tower of London hotel

citizenM London Shoreditch hotel

citizenM London Victoria hotel

citizenM Paris Charles de Gaulle Airport hotel

citizenM Paris La Défense hotel

citizenM Paris Gare de Lyon hotel

citizenM Paris Champs-Élysées hotel

citizenM Paris Opéra hotel

citizenM Rome Isola Tiberina hotel

citizenM Zurich hotel

citizenM Geneva hotel

United States of America


societyM meeting rooms

How, what and where to book a meeting room.

group bookings

How, what and where to book 11 or more rooms.


All the ways you can get in touch with us.