how can we help?
We might have the answers to all of life's questions. If not, contact us.
our top 6 most-asked questions
The questions we get asked the most often!
How do I book, modify, cancel a reservation?
How do I get a booking confirmation, or pay for my reservation?
Where can I find my invoice?
Can I check in before 2:00 PM?
How old do I have to be to stay at citizenM?
bookings
How, what and where to book.
hotel information
Paris, New York or Taipei? Find all location-specific information here.
societyM meeting rooms
How, what and where to book a meeting room.
group bookings
How, what and where to book 11 or more rooms.
contact
All the ways you can get in touch with us.