become a supercharged jet-fuelled version of yourself

To all people who think robots belong in factories, scripts in movies and suits in politics. To those who see growth more as a climbing wall than a career ladder. To all people who want to wake up with a purpose and go to bed happy.

citizenM welcomes you all.

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people who love people wanted
people who love people wanted

we want you

We are on the lookout for personalities with a positive attitude. We understand that everyone has different talents and needs -- depending on your stage of life and career. We give opportunities for you to learn and grow, both professionally and personally.

citizenM was founded on a set of human values which we live every day. Treating others how you want to be treated, choosing empathy over judgment, and having respect and appreciation for diversity. Feel free to be yourself. We are known for hiring nice people.

picture the scene: hotel or office?

Are you looking to be a star of the show as part of our hotel teams? Or perhaps you prefer a behind-the-scenes role at one of our support offices? Find out more and picture your future here...

life at our hotelslife at our offices

our values

disruptive innovative open-hearted

It started with a need to create a hotel for travellers who were coming to the city for business, fashion, art, culture, partying, or all of these. Our hotel is named after our guests – mobile citizens looking for human connection, contemporary design and smart tech for prices that make them smile. We’re not afraid to turn tradition on its head to give them what they want.

wake up with a purpose, go to bed happy
wake up with a purpose, go to bed happy

working style

We believe in collaboration and innovation. Our vision has always been ambitious and we empower people to make a difference. Bring your strengths and good ideas and prepare to work smart while having fun. Start your day (and end your day) with a smile.

good karma only please
good karma only please

doing good feels good

Actions speak louder than words. That’s why we founded our charity citizenMovement and create opportunities to give back to our planet and its people. Whether it’s organising biking events to raise money or asking guests to forego housekeeping -- we want to add value and be active.

more on esgour charity

love the perks and rewards

Hotel job doesn’t have to mean ‘hotel job’. We are who we are because of our people, who make the world feel at home, from Amsterdam to New York. As we grow, you grow. As we learn, you learn. Feel valued, inspired and at home. Start your day (and end your day) with a smile.

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wellbeing 24/7

At citizenM, we care about you. So much so, that we have created an employee assistance programme to cover you 24/7 with life, legal, financial and medical support. We got your back!

speak up 24/7

We encourage speaking up on our online, independent platform, Speeki. It’s available 24/7 to raise concerns confidentially, anonymously and in native languages.

workshops / webinars

We host workshops and webinars on topics like the power of speech, feedback is a gift, and our unconscious bias series on topics of diversity and inclusion.

our future, your future
our future, your future

established & ambitious

Founded in 2008, we are global and rapidly expanding in cities across the world. Based in The Netherlands, with offices in New York and Seattle, we have hotels in the US, Europe and Asia. Fifteen years later, we had 38 hotels globally and are looking to open more in all the exciting cities of the world. You may have never slept on our fluffy pillows, but that doesn’t mean we’re not a secure choice.

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your questions, answered

Who do I email if I have questions about a role or the interview process?

Our talent acquisition specialists and talent scouts will support you throughout the process. Send your questions to recruitment@citizenM.com

How long will it take to hear back?

You will receive an email to confirm we’ve got your application (please check your spam if you haven’t yet). We try to reply to all applications within two weeks, but this may take longer if there are a lot.

How long is the hiring process?

This varies depending on the role and number of applications. Usually, it takes between two – five weeks.

I’ve applied. What happens next?

Our talent acquisitions team will do their best to give you feedback within two weeks. For support office roles, visit life at offices to learn more about the hiring process.

For hotel roles, our talent scouts will call you within two weeks if we feel you’re a good fit. We go off your application so send something that reflects you. All personalities are welcome.

Up next is our famous ‘casting day’ where we bring together a diverse group of people for an energetic workshop. It’s a time to share stories, do assignments and collaborate in teams. We’re looking for people who match our values and are naturally caring. If we say YES, the final step is a conversation with one of our hotel managers.

What should I wear to my interview?

Come as you are. Maybe you think best in a three-piece suit; maybe you have a favourite t-shirt and jeans combo – we're happy as long as you’re comfortable.

I wasn’t chosen last time. Can I apply again?

Yes! Apply again. If it’s for the same role, we suggest you work on any feedback we previously shared and gain some extra experience. If it’s for a different role, go ahead – just check the requirements beforehand.

What do my first few days look like?

All support office citizens go through an immersion – our two-day classroom-based training. During immersion, we’ll cover our company history, culture, values and more. In the office, there is a specific office and IT training followed by a training plan for your specific role.

In the hotels, new starters go through a three-month immersion program following the culture training. The program covers hands-on barista, food and beverage, cocktail, and system training – plus much more! A citizenM buddy will be close by to guide you. You’ll be fully paid for this training.

Do you support new starters when relocating?

We want the best global talent. If that means moving an employee from one part of the world to another, we’ll support them with our relocation packages. If you require a visa for the country you are applying for, this depends on the role.

How do I make an accessibility request?

We welcome all at citizenM – and actively search for talent from under-represented communities. We also happily accommodate the needs of disabled and neurodivergent individuals during the interview process and beyond. Please add a note to your application and we’ll work together to find the best outcome. Alternatively, email recruitment@citizenM.com

Do you have an employee referral program?

Yes, we do! Our citizens can refer an acquaintance, friend or neighbour who is super talented and lives by our values. If they get hired, it’s a win for you, them and us!

Where can I learn about opportunities for students?

Every year, there are internships available for each department at the support office. In the hotels, there are selected internships available with a new program coming soon. See what’s available on our careers page.

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