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got the citizenM app?

citizenM app

superpowers for your phone

- contactless stays
- control your room
- city in your pocket
- and much more!

get the citizenM experience

Walk, eat (and sleep) like a local in every citizenM city with this award-winning app. It's more than a room booking tool – we’re talking controlling the room ambience, instant chat access and other great appy stuff. It's truly amazing functionality, all for one reason – to help you save time and have fun while doing so.

where to download
where to download

your hotel stay, now contactless

No, you haven't time-travelled – citizenM hotels are truly contactless thanks to our free app. View menus, unlock rooms and control your entire citizenM experience with just a few swipes on your phone. Start by downloading it below.


during your stay

great appy stuff

citizenM app
manage your bookings

Forget endless email searching. Find all your bookings, invoices and hotel details in one place. If you can't, friendly humans can help 24/7.

canteenM menu on App
arrive, eat, relax

Use the app to check-in*/out, control your room and view our menus. Warning: menu may cause salivating.

control your room with citizenM app
smile-making perks

Cruise the city like a local using our transport tips, app-only perks and unique recommendations.

guest searching on citizenM app
savvy search filters

Refine your search with our on-point filters and themed lists, like 'best green spaces in town'.

guest in the city holding the phone
game on!

Travelling is supposed to be fun. Play 'spot the Marvin' with our AR feature and collect digital passport badges.

*Conditions: user can check-in if there are rooms available, it's after 11.00 AM, is within 2 km of the hotel, and has enabled location sharing while using the app.