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the citizenM app

get the citizenM experience

citizenM hotels app

Walk, eat (and sleep) like a local in every citizenM city with this app. It's more than a room booking tool – we’re talking controlling the room ambience, instant chat access and other great appy stuff. It's truly amazing functionality, all for one reason – to help you save time and have fun while doing so.


  • view and manage all your current and future bookings
  • check-in*, check-out, and control your room
  • view past stays and retrieve invoices
  • hotel location details
  • 24/7 chat with friendly humans happy to help you
  • time-saving transportation tips, like Lime (a scooter app) in Paris or using the Tube in London
  • app-only perks and discounts, like restaurant freebies and discounted gym passes
  • unique recommendations in our cities
  • themed lists e.g. 'best green spaces in town' or 'after-work bites'
  • hotel food and drink menus to whet your appetite before you arrive
  • day, afternoon and evening filters to refine your search, e.g. morning for coffee and fitness
  • 'walking distance' filter to highlight hotspots a short stroll from our hotels
  • digital passport: collect badges as you experience our hotels across the globe
  • play 'spot the Marvin' wherever you are in the world – our famous pillow doll has gone AR (an iPhone exclusive feature)
*Conditions: user can check-in if there are rooms available, it's after 11.00 AM, is within 2 km of the hotel, has enabled location sharing while using the app.
download in App Store download in Google Play store