Here’s what to expect from your stay at our Times Square hotel in New York City:
Absolutely no trouser presses, bellboys, or other tired old hotel clichés.
citizenM hotel New York Times Square
218 West 50th Street
NY 10019, New York City
please visit our support pages for our contact details
We realise that when at home you mostly use the bedroom for sleeping and hang out in the living room and kitchen instead. So we cunningly designed our lobby to feel like a comfy, inviting and homey living room instead. Clever, eh? You might never know that you were in a New York City Hotel.
Our living rooms are relaxing, comfortable spaces filled with books, magazines and fun items from all over the world, so they really do feel like home.
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canteenM is a casual grab and go affair. So if you don't fancy going out for dinner, you want something quick, easy and convenient, or you just have the munchies, canteenM is always open 24/7, and full of the best of the best.
Incredible barista-brewed coffee, flaky croissants fresh from the oven, expertly mixed cocktails, draught beers and great fresh food and snacks.
Because we like to spoil citizens, we’ve created a panoramic rooftop bar overlooking the world’s most iconic skyline. At cloudbar, you can mingle under warmly lit lanterns, take a seat at our tree-trunk bar, or lounge on designer couches. Order from our range of cocktails and punches especially curated for cloudbar. Some are made with the finest ingredients we bet you’ve never heard of …
Our cloudbar is open every day from 4pm to midnight, exclusively for hotel guests who want to retreat from the Manhattan craze while still enjoying the bustle of New York City twenty one stories below.
If none of these answer your question why not try check our full FAQ page