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Our vision: we want to influence positive change in a world where we are simply guests.

We activate this vision by building healthier, greener hotels, doing the right thing for our people and communities, and engaging our guests with transparent information about our activities. 

Scroll below to find information about specific topics, or click the red button below to go straight to our ESG report.

jump to 2022 ESG report

good deed feed

new and improved digital fundraising strategy

When guests staying two nights or more say ‘no’ to room cleaning, citizenM donates 3 euros on their behalf to our charity, citizenMovement – over 2.9 million euros have been raised so far.

hotel workouts wherever you are in the world

We made a digital series of unique workouts with Gymbox – available for free exclusively in every citizenM room worldwide.

100% of our hotels have green building certifications

Green buildings (in terms of design, construction and operation) can significantly reduce a business' environmental impact. They are not only better for the planet, they are healthier for our employees and guests too.

lend a helping hand

Guests will find local community volunteering activities near our hotels in the explore section of the citizenM app.

intelligent & sustainable buildings

in this section...
how we build
hotel 'green building' certifications

growing and operating sustainably

in this section...
reduced chemical cleaning
water use
sustainable food options
waste and single-use plastic

doing the right thing for our people

in this section...
our people
our guests

making positive change in our society

in this section...
our charity
our achievement so far

conscious travellers

in this section...
what we do

ESG report

Click the button for more information on our Environmental & Social Governance (ESG) approach and an extensive report on all the initiatives and targets we have.

Questions? Get in touch via sales@citizenM.com.