Night markets, foodie adventures and mind-boggling skyscrapers: Kuala Lumpur is always buzzing. After a big day in the city, your sleep sanctuary awaits in the heart of the Bukit Bintang shopping and entertainment district. Modern style, 24/7 food and drinks and epicly huge XL beds are here at citizenM Kuala Lumpur hotel – just a 10-minute taxi ride from KL Sentral Station.
hotel informationcurrent:
Kuala Lumpur Bukit Bintang hotel
sizzling Jalan Alor street food right around the corner
address
128 Jalan Pudu, Bukit Bintang
55100, Kuala Lumpur
Malaysia
- flight Kuala Lumpur International Airport (KUL) - 44 min drive
- commute KL Station - 32 min by train
- location_on Imbi tram stop - 6 min walk
your room facilities
Junior, single, double, presidential suite? Nope! At all citizenM hotels, you'll find one type of room – cosy and cleverly designed for 2 adults to share.
sleep, relax
- huge XL king-sized bed
- European cotton sheets
- world's fluffiest pillows
- coloured mood lights
- sound-proof windows
- widescreen smart TV
- superfast free Wi-Fi
- blackout blinds
- streaming via Chromecast
- control lights, blinds, TV with app or tablet
refresh
- jungle-like power shower
- huge, soft, luxury towels
- AM / PM shower gels
- full-size hair dryer
- lovely hand soap
general
- 2 adults / room + 1 child age 10 or less stays free
- avg room size 14 sq m
- one bed to share
- no twin or adjoining rooms
- no space for extra beds
- wall-to-wall window
- accessible rooms
- phone with VoIP rates
- air conditioning
- fridge
- safe
accessible room
- low-rise XL king-size bed
- wheelchair-adapted space
- room controls via tablet
- bathroom with grab bars
- bedside telephone
XL bed, power shower and superfast free Wi-Fi
Five types of rooms to ponder? Not here – all our hotel rooms are identical and cleverly designed for 2 adults, with one XL bed to share.
wifi
superfast free Wi-Fi
visibility
mood lights
tv
widescreen TV
king_bed
XL king-size bed
crop_3_2
fluffy pillows
shower
power shower
routine
AM & PM shower gels
blinds
blackout blinds
your stay at Kuala Lumpur Bukit Bintang hotel
the essentials
- check-in after 2:00 PM
- check-out by 11:00 AM
- kiosk / app check-in
- luggage storage (if space available)
- 24/7 guest service
- non-smoking
- cashless payments
- ironing rooms
- onsite parking (scroll down to hotel info for details)
eat & drink
- canteenM bar
- 24/7 food & drinks
- buffet breakfast 6:00 - 11:00 AM
- free breakfast for child age 10 or less with adult breakfast purchase
work, play, relax
- societyM meeting rooms
- superfast free Wi-Fi
- stylish living room
- world-class art
- lots of books to browse
- iMacs for guest use
canteenM
How do I get to the hotel?
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How do I get to the hotel?
What's your address?
citizenM Kuala Lumpur Bukit Bintang hotel 128, Jln Pudu, Bukit Bintang 55100 Kuala Lumpur Wilayah Persekutuan Kuala Lumpur Malaysia
Do you have a shuttle?
Unfortunately, citizenM does not provide shuttles. But feel free to arrange your own. Most airports provide these services.
Do you offer accessible rooms?
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Do you offer accessible rooms?
Are there accessible rooms at the Kuala Lumpur Bukit Bintang hotel?
Yes, this hotel has accessible rooms. For more details on our accessibility features and accommodations, please see the room facilities section higher up on this page or refer to our Accessibility Statement in the Legal link at the bottom of this page.
Do you have parking at the hotel?
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Do you have parking at the hotel?
Is there parking at citizenM Kuala Lumpur Bukit Bintang hotel ?
At citizenM Kuala Lumpur Bukit Bintang hotel, we offer guest car parking on levels 1 and 2 of the building. We have 55 spaces for our hotel guests, free of charge, available on first-come-first-served basis. Parking cannot be pre-booked. Simply arrive and park your car, then present the parking ticket to one of our ambassadors to get your free rate.
How do I check in/check out?
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How do I check in/check out?
What is the check out time?
Check-out is at 11.00 AM. Do you want to stay in your ultra-comfy bed longer? No problem, you can add a late check-out until 2.00 PM for an extra MYR 100+6%SST during booking, at online check-in, or in person at the hotel.
What is the check in time?
All our rooms are guaranteed to be available from 2:00 PM, even if you check-in before 2:00 PM via the citizenM app.
Early check-in before 2:00 PM: ask at the hotel front desk about early check-in. This is only possible when rooms are available. If there are no rooms, ask about our free luggage storage.
Early check-in cannot be booked in advance. However, at Kuala Lumpur Bukit Bintang hotel, early check-in can be purchased at the front desk for up to 162 MYR, or the price of a one night stay if you are checking in before 10:00 AM (subject to room availability).
Check-in between 2:00 PM and midnight: your room is available and there are no extra charges for late arrival.
Check-in after midnight: call the hotel and they will hold your room until no later than 11:00 AM the next day. You'll find all hotel phone numbers here.
Until what time is the front desk open?
Our front desk is always open (yes, 24/7!) and an ambassador is always available to help you with anything you need.
Do I need an ID when checking in?
Some countries require you to show ID at the time of check-in. Your booking confirmation email will include this information if needed. The following ID is accepted: passport, driver's licence, any type of ID valid for travel (for example, national ID cards within the EU). Your data will only be used for identification, age verification and security purposes.
What can I find at the hotel?
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What can I find at the hotel?
Can you store my luggage?
We are happy to keep your luggage safe and secure (for free!) on the day of your arrival and departure, as long as storage space is available. Please ask an ambassador if storage is possible.
Do you provide laundry service?
There are no laundry or dry-cleaning facilities at citizenM hotels, but our ambassadors are happy to recommend local cleaners and laundromats if you need one.
Do you have a gym ?
There are no gym facilities at this hotel, but you don't have to give up on fitness (unless you prefer to run a movie marathon in bed, of course). In our movie library, you'll find workout videos made especially for your room. You can also use the free Wi-Fi to stream your favourite workout video. Our city guides have running maps too.
Can I rent a bike?
We do not have bikes at the hotel, but please ask our ambassadors to recomment a great local bike rental place.
collectionM
Take home more than just stories – take a little bit of citizenM. Our collectionM gift shop is full of lovely stuff you won't find anywhere else, like our best-selling gnome keychains, Marvin pillow dolls and citzenM AM and PM shower gels. You'll find the collectionM table in most citizenM living rooms.
What and when can I eat?
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What and when can I eat?
Can I add breakfast to the booking?
Yes, you can add breakfast with one click while you're making your reservation. If you aren't sure yet, simply buy it on the day of arrival or in the morning. The price is the same. Breakfast is free for all children age 10 or less, as long as the adults purchase breakfast too.
What are the breakfast times and price?
Breakfast is served from 6.00 AM until 11.00 AM. It is possible to have breakfast earlier than 6.00 AM, just let us know in advance to arrange this. The price of the breakfast is 35 MYR + 6% SST. Our hot & cold breakfast buffet comes with unique local treats and familiar favourites. Pile your plate with warm pastries, scrambled eggs, fresh fruit, and more.
Do you provide breakfast for people with dietary requirements?
Yes, our breakfast has something for everyone! You'll find options for vegan, lactose-free and gluten-free diets. If you have other special requirements, let us know in the comments during the booking, and we will do our best to accommodate you.
Do you provide lunch and dinner?
Yes, we serve delicious hot meals 24/7 at canteenM. Cold food, snacks, drinks and coffee are available 24/7.
Can I see your menu?
Download our free app here to see what's cooking and pouring at citizenM! We made our menus especially for mobile citizens – ideal when you have places to go and people to see (or no time for a restaurant)