Taipei North Gate hotel

We want you to feel safe at any citizenM hotel you visit, so we have some new house rules – please click here to read them. We’ll ask you to agree to them when you arrive at the hotel.

Our cleaning routine was already world-class – now, it’s beyond amazing. Click here to find out what actions we’re taking for your travel safety and hygiene. Download our free app to make your stay contactless!

We are a cashless hotel (but we do accept cash in absence of other payment). We are happy to accept all of the following cards: VISA, MasterCard, American Express and JCB. All room nights must be paid on arrival. If you need to add extra nights, we will ask you to pay for them when we modify your stay.

Yes, you may bring friends, family and colleagues to the hotel. Masks are required to be worn by everyone while inside our hotel.

We are happy to keep your luggage safe and secure (for free!) on the day of your arrival and departure, as long as storage space is available. Please ask an ambassador if storage is possible.

We do accept packages at the hotel, but guest name and citizenM reservation number must match with an existing booking. Please make sure both are on the parcel. If a reservation was made not through the citizenM website or app, but with a third party (for example, Expedia or Booking.com), then the name on the parcel must match the guest name on the reservation. If it does not, we will not be able to identify the recipient and the parcel may be returned to sender.

citizenM Taipei hotel
No. 3 Section 1
Zhonghua Rd, Zhongzheng District
Taipei
Taiwan

From Taoyuan International Airport:

1) take a taxi for about 40 minutes.
2) take the airport express at Taoyuan airport.
Traffic time: about 35~40 minutes.
Airport Express business hours: the first train 06:00, the last train 23:35 (every 15 minutes a train).
Please get off at "A1 station of Taipei station" at the terminal and take exit 7, then walk to the hotel for about 10 minutes.

From Songshan Airport:

It is recommended to take a taxi and continue to drive along Dunhua North Road. Take the third section of Citizen Avenue and the second section of Citizen Avenue and drive into the second section of Zhongxiao West Road/Longitudinal Highway/Line 1 of Zhongzheng District.
The whole journey is estimated to be 20 minutes.

at citizenM we do not provide shuttles. But feel free to arrange your own. Most airports provide these services.

Sorry, there's no car parking at citizenM Taipei North Gate hotel.

The best alternative is the Taipei Main Station underground parking.

Check-out is at 11.00 AM. Do you want to stay in your ultra-comfy bed longer? No problem, you can add a late check-out until 4.00 PM for an extra 500 NTD during booking, at online check-in, or in person at the hotel.

Our check-in starts at 2.00 PM.

Are you arriving before 2.00 PM? It is not possible to book early check-in ahead of time, but it is possible to purchase it when you arrive at the hotel. The price depends on room availability.

If you don't want to check-in early, we'll be happy to store your luggage for free (in case you want to go out sightseeing).

Our front desk is always open (yes, 24/7!) and an ambassador is always available to help you with anything you need.

Some countries require you to show ID at the time of check-in. Your booking confirmation email will include this information if needed.

The following ID is accepted: passport, driver's licence, any type of ID valid for travel (for example, national ID cards within the EU).

Your data will only be used for identification, age verification and security purposes.

We are happy to keep your luggage safe and secure (for free!) on the day of your arrival and departure, as long as storage space is available. Please ask an ambassador if storage is possible.

In the wake of COVID-19, our hotels are taking all the necessary precautions to keep our guests and teams safe. This includes no non-essential items in the rooms, as well as minimizing the footprint in our guests rooms both pre-stay and during. We apologize for any disappointment this may cause, however your health is top priority to us.

There are no laundry or dry-cleaning facilities at citizenM hotels, but our ambassadors are happy to recommend local cleaners and laundromats if you need one.

There are no gym facilities at this hotel, but you don't have to give up on fitness (unless you prefer to run a movie marathon in bed, of course). In our movie library, you'll find workout videos made especially for your room. You can also use the free Wi-Fi to stream your favourite workout video. Our city guides have running maps too.

We do not have bikes at the hotel, but please ask our ambassadors to recomment a great local bike rental place.

Breakfast is served from 6.30 AM until 10.30 AM. It is possible to have breakfast earlier than 6.30 AM, just let us know in advance to arrange this. The price of the breakfast is 350 NTD  per person.

Download our free app here to see what's cooking and pouring at citizenM! We made our menus especially for mobile citizens – ideal when you have places to go and people to see (or no time for a restaurant)

Yes, you can add breakfast with one click while you're making your reservation. If you aren't sure yet, simply buy it on the day of arrival or in the morning. The price is the same.

Yes, our breakfast has something for everyone! You'll find options for vegan, lactose-free and gluten-free diets. If you have other special requirements, let us know in the comments during the booking, and we will do our best to accommodate you.