Copenhagen Radhuspladsen hotel

We want you to feel safe at any citizenM hotel you visit, so we have some new house rules – please click here to read them. We’ll ask you to agree to them when you arrive at the hotel.

Our cleaning routine was already world-class – now, it’s beyond amazing. Click here to find out what actions we’re taking for your travel safety and hygiene. Download our free app to make your stay contactless!

Do you need a Covid-19 test before traveling? Please see below for the nearest local testing options. 

Please note, citizenM is not affiliated with the test providers and costs in any way, nor do we recommend particular test providers over any others. 

Testing at hotel and at clinic

Aleris Hamlet Hospital (only for people without symptoms, testing at hotel with additional fee)
Gyngemose Parkvej 66, 2860 Søborg
Details and booking: https://www.aleris-hamlet.dk/en/patient-info/coronavirus-testing/
Book by phone: +45 3817 0445

Testing at clinic

Airport Doctor (only for people without symptoms)
Terminalgade 6, 1st floor office 66, 2770 Kastrup, Denmark
Details and booking: https://www.airportdoctor.dk/en/booking/

Business & Private Test Center (only for people without symptoms)
Amager Landevej 171 A, 2770 Kastrup
Details and booking: https://www.airportdoctor.dk/en/booking/

We are now a cashless hotel. We are happy to accept all of the following cards: VISA, MasterCard, American Express, Maestro, Discover and JCB. All room nights must be paid on arrival. If you need to add extra nights, we will ask you to pay for them when we modify your stay.

We are happy to keep your luggage safe and secure (for free!) on the day of your arrival and departure, as long as storage space is available. Please ask an ambassador if storage is possible.

We're sorry, we temporarily do not accept package deliveries, unless the guest is present at the hotel to collect the item in person. For everyone's safety, package storage is temporarily not available.  

citizenM Copenhagen Radhuspladsen hotel
H.C. Andersens Boulevard 12
1553 Copenhagen
Denmark

at citizenM we do not provide shuttles. But feel free to arrange your own. Most airports provide these services.

citizenM Copenhagen hotel does not offer car parking, but there is an independent parking garage in the basement of our building at 12 H C Andersens Blvd, open 24 hours. The parking entry ramp is just a few meters to the right of the hotel entrance (when facing the hotel). It is not possible to reserve a spot in advance - the parking garage is open on first-come-first-served basis. citizenM is not affiliated with this parking garage in any way - all users must pay when leaving the garage. 

You can also park close to the hotel at one of these (we are not affiliated):

Axel Towers Parking (Axeltorv 9)
Nyropsgade 6

Q-Park Industriens Hus
Jernbanegade

Check out is at 11.00 AM. Do you want to stay in your ultra-comfy bed longer? No problem, you can add a late check-out until 4.00 PM for an extra 210 DKK during booking, at online check-in, or in person at the hotel.

Our check-in starts at 2.00 PM.

Are you arriving before 2.00 PM? You can check-in early at no extra charge if there are rooms available. Early check-in cannot be pre-booked in advance.

Our front desk is always open (yes, 24/7!) and an ambassador is always available to help you with anything you need.

Some countries require you to show ID at the time of check-in. Your booking confirmation email will include this information if needed.

The following ID is accepted: passport, driver's licence, any type of ID valid for travel (for example, national ID cards within the EU).

Your data will only be used for identification, age verification and security purposes.

All our staff wear face masks at all times, and mandatory gloves when working with food in the pantry and behind the bar.

Face masks are no longer required inside the hotel.

We want you to feel safe at any citizenM hotel you visit. Our cleaning routine was already world-class – now, it’s beyond amazing. On this page you’ll see what actions we’re taking for your health and safety. You can also tell us when you want your room cleaned. It's easy – download our free app, or use the MoodPad in your room. For all stays 3 nights or less, we won't clean your room unless you ask us to. For all stays of 3+ nights, we'll clean your room every 4th day.

We are happy to keep your luggage safe and secure (for free!) on the day of your arrival and departure, as long as storage space is available. Please ask an ambassador if storage is possible.

In the wake of COVID-19, our hotels are taking all the necessary precautions to keep our guests and teams safe. This includes no non-essential items in the rooms, as well as minimizing the footprint in our guests rooms both pre-stay and during. We apologize for any disappointment this may cause, however your health is top priority to us.

There are no laundry or dry-cleaning facilities at citizenM hotels, but our ambassadors are happy to recommend local cleaners and laundromats if you need one.

There are no gym facilities at this hotel, but you don't have to give up on fitness (unless you prefer to run a movie marathon in bed, of course). In our movie library, you'll find workout videos made especially for your room. You can also use the free Wi-Fi to stream your favourite workout video. Our city guides have running maps too.

We do not have bikes at the hotel, but please ask our ambassadors to recomment a great local bike rental place.

Download our free app here to see what's cooking and pouring at citizenM! We made our menus especially for mobile citizens – ideal when you have places to go and people to see (or no time for a restaurant)

Breakfast is served from 6.30 AM until 11.00. It is possible to have breakfast earlier than 6.30 AM, just let us know in advance to arrange this. The price of the breakfast is 159 DKK per person.

Yes, you can add breakfast with one click while you're making your reservation. If you aren't sure yet, simply buy it on the day of arrival or in the morning. The price is the same.

Yes, our breakfast has something for everyone! You'll find options for vegan, lactose-free and gluten-free diets. If you have other special requirements, let us know in the comments during the booking, and we will do our best to accommodate you.

Yes, we serve delicious hot meals 24/7 at canteenM. Cold food, snacks, drinks and coffee are available 24/7.