London Shoreditch hotel

Our hotels are open, but the doors may be locked at night (or in exceptional circumstances). In that case, hotel guests enter by scanning their room key card. New arrivals use the intercom to reach the hotel team.

Yes, societyM meeting rooms are open for bookings! For your safety, all rooms are fully cleaned and disinfected after every meeting.

Yes! Our living room is open as usual to all hotel guests for work, rest and play. Please observe the local social distancing rules while they are still in place. All food and drinks must be consumed in your room.

Due to the latest regulations, our canteenM is open only for collecting food and drink orders. Between 5.00 AM and 10.00 PM, you can place your order in person, then take the food and drinks to your room. Between 10.00 PM and 5.00 AM, please place your order by dialling 0 from your room, then pick-up at canteenM. You'll find our menus on our free app and on the MoodPad in your room.

Sorry, we are unable to welcome visitors to our London hotels at this time. Only registered guests may stay at the hotel until further notice. Please do not invite visitors to the hotel.

Yes, you can book a room, our hotels are open. Click here to make a reservation.

citizenM London Shoreditch hotel
6 Holywell Lane
London EC2A 3ET
UK

citizenM London Shoreditch hotel does not offer car parking, but we’ve searched high and low to provide you with these alternatives:

NCP London Finsbury Square
Broadgate Car Park

at citizenM we do not provide shuttles. But feel free to arrange your own. Most airports provide these services.

Our front desk is always open (yes, 24/7!) and an ambassador is always available to help you with anything you need.

Some countries require you to show ID at the time of check-in. Your booking confirmation email will include this information if needed.

The following ID is accepted: passport, driver's licence, any type of ID valid for travel (for example, national ID cards within the EU).

Your data will only be used for identification, age verification and security purposes.

Our check-in starts at 2.00 PM.

Are you arriving before 2.00 PM? You can check-in early at no extra charge if there are rooms available. Early check-in cannot be pre-booked in advance.

If you don't want to check-in early, we'll be happy to store your luggage for free (in case you want to go out sightseeing).

Check out is at 11.00 AM. Do you want to stay in your ultra-comfy bed longer? No problem, you can add a late check-out until 4.00 PM for an extra 29 GBP during booking, at online check-in, or in person at the hotel.

All our staff wear face masks at all times, and mandatory gloves when working with food in the pantry and behind the bar.

We want you to feel safe at any citizenM hotel you visit. Our cleaning routine was already world-class – now, it’s beyond amazing. On this page you’ll see what actions we’re taking for your health and safety. You can also tell us when you want your room cleaned. It's easy – download our free app, or use the MoodPad in your room. For all stays 3 nights or less, we won't clean your room unless you ask us to. For all stays of 3+ nights, we'll clean your room every 4th day.

Since 16 September, face masks must be worn in all public spaces at our hotel, except when seated, eating or drinking.

We are happy to securely store your luggage for free on the day of your arrival and departure. Please ask an ambassador at the front desk for help with this.

Absolutely, we love arranging surprises! Please use the chat function on our website to tell us all the details, or click here for other contact options.

There are no laundry or dry-cleaning facilities at citizenM hotels, but our ambassadors are happy to recommend local cleaners and laundromats if you need one.

There are no gym facilities at this hotel, but you don't have to give up on fitness (unless you prefer to run a movie marathon in bed, of course). In our movie library, you'll find workout videos made especially for your room. You can also use the free Wi-Fi to stream your favourite workout video. Our city guides have running maps too.

We do not have bikes at the hotel, but please ask our ambassadors to recomment a great local bike rental place.

Due to the latest rules, we have temporarily switched to a grab-and-go breakfast. Please take it to your room to consume.

Yes, we still serve food and drinks as usual, but with some limitations. Due to the latest regulations, our canteenM is open only for collecting food and drink orders. Between 5.00 AM and 10.00 PM, you can place your order in person, then take the food and drinks to your room. Between 10.00 PM and 5.00 AM, please place your order by dialling 0 from your room, then pick-up at canteenM. You'll find our menus on our free app and on the MoodPad in your room.

You can browse our food and drink menus via the citizenM app, on the MoodPad in your room, or simply by asking an ambassador for a copy. Please order at the bar once you select your items.

You may order food delivery to the hotel, but for everyone's health and safety please ask the courier to wait for you outside. Please consume the food in your room.