London Victoria Station hotel

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When in London, stay at a hotel as famous as Buckingham Palace (but without those pesky corgis). No offense to Buckingham Palace, though – we are good neighbours. Drop off your suitcase at citizenM London Victoria Station and go wave at the Beefeaters (trust us, they love it), try on some outrageous outfits on Carnaby Street, and find the Seven Noses of Soho. After all this, your eyes will need a rest. It's a good thing you booked the most comfortable bed in London.

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address

citizenM London Victoria Station hotel
292 Vauxhall Bridge Rd
SW1V 1AE London
United Kingdom

  • London City Airport (LCY) - 45 min by tube
  • London Victoria Station - 4 min walk
  • Buckingham Palace - 15 min walk

in your room

Five types of rooms to ponder? Not here – all our rooms are identical and cleverly designed for 2 adults, with one XL bed to share.

superfast free Wi-Fi
mood lights
widescreen TV
XL king-size bed
fluffy pillows
power shower
AM & PM shower gels
blackout blinds

got the app?

Pilot your room using our free app. And that’s just one of the app superpowers – use it to book a room, check-in/out, browse our menus and more. Download now.

  • adjust lights & blinds
  • browse TV channels
  • control temperature

at this hotel

hotel

the essentials
  • check-in after 2.00 PM
  • check-out by 11.00 AM
  • kiosk / app check-in
  • luggage storage (if space available)
  • 24/7 guest service
  • non-smoking
  • cashless payments
  • ironing rooms
  • collectionM shop
  • no parking (scroll down to 'good to know' for alternatives)
  • only service pets allowed
eat & drink
  • 24/7 food & drinks
  • canteenM bar
  • buffet breakfast 6.00 - 11.00 AM
work, play, relax
  • superfast free Wi-Fi
  • stylish living room
  • world-class art
  • lots of books to browse
  • iMacs for guest use

rooms

sleep, relax
  • huge XL king-size bed
  • European cotton sheets
  • world's fluffiest pillows
  • coloured mood lights
  • sound-proof windows
  • widescreen smart TV
  • superfast free Wi-Fi
  • blackout blinds
  • control lights, blinds, TV with app or tablet
refresh
  • jungle-like power shower
  • huge, soft, luxury towels
  • AM / PM shower gels
  • full-size hair dryer
  • lovely hand soap
general
  • max 2 people per room
  • avg room size 14 sq m
  • all rooms the same
  • wall-to-wall window
  • accessible rooms
  • phone with VoIP rates
  • air conditioning
  • international plugs
  • fridge
  • safe
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good to know

Parking, sleeping, eating and other fun at citizenM.

How do I get to the hotel?
What's your adress?

citizenM London Victoria Station
292 Vauxhall Bridge RoadLondon SW1V 1AEUK

Do you have a shuttle?

Unfortunately, citizenM does not provide shuttles. But feel free to arrange your own. Most airports provide these services.

Do you have parking at the hotel?

Is there parking at citizenM London Victoria Station?

citizenM London Victoria hotel does not offer car parking.

We have found some nearby options that you might consider:

APCOA Parking -- his is located at Victoria Station, Eccleston Bridge, London SW1W 9SJ and it is 8 min on foot from the hotel. Price varies generally day to day however it starts from £30 a day. Patrolled by APCOA staff and the police.

Q Park Victoria -- This is located at Arneway St, London SW1P 2TX and it is 12 min walk on foot from the hotel. Price on the 24hrs is £40, for 1 hour £8. Patrolled by 24/7 CCTV.

Just Park -- It is a non-surveilled parking location located at Vauxhall Bridge Rd, London SW1V 1DX. You can book it via the website and it has individual parking spots across the city the closest one next to our hotel is 4 min on foot. The price varies on the day but it starts at £22 for 24 hrs.

Park Bee -- It is a non-surveilled parking location located in a residential building at 3 Abbey Orchard St, SW1P 2JJ London. You can book it via the website and it has individual parking spots across the city the closest one next to our hotel is 10 min on foot. The price varies on the but it starts at £24 for 24 hrs.

How do I check in/check out?
What is the check in time?

Our check-in starts at 2.00 PM.

Are you arriving before 2.00 PM? You can check-in early at no extra charge if there are rooms available. Early check-in cannot be pre-booked in advance.

Until what time is the front desk open?

Our front desk is always open (yes, 24/7!) and an ambassador is always available to help you with anything you need.

Do I need an ID when checking in?

Some countries require you to show ID at the time of check-in. Your booking confirmation email will include this information if needed.

The following ID is accepted: passport, driver's licence, any type of ID valid for travel (for example, national ID cards within the EU).

Your data will only be used for identification, age verification and security purposes.

What is the check out time?

Check out is at 11.00 AM. Do you want to stay in your ultra-comfy bed longer? No problem, you can add a late check-out until 2.00 PM for an extra 29 GBP during booking, at online check-in, or in person at the hotel.

What can I find at the hotel?
Can you store my luggage?

We are happy to keep your luggage safe and secure (for free!) on the day of your arrival and departure, as long as storage space is available. Please ask an ambassador if storage is possible.

Can I arrange a surprise?

In the wake of COVID-19, our hotels are taking all the necessary precautions to keep our guests and teams safe. This includes no non-essential items in the rooms, as well as minimizing the footprint in our guests rooms both pre-stay and during. We apologize for any disappointment this may cause, however your health is top priority to us.

Do you provide laundry service?

There are no laundry or dry-cleaning facilities at citizenM hotels, but our ambassadors are happy to recommend local cleaners and laundromats if you need one.

Do you have a gym?

There are no gym facilities at this hotel, but you don't have to give up on fitness (unless you prefer to run a movie marathon in bed, of course). In our movie library, you'll find workout videos made especially for your room. You can also use the free Wi-Fi to stream your favourite workout video. Our city guides have running maps too.

Can I rent a bike?

We do not have bikes at the hotel, but please ask our ambassadors to recomment a great local bike rental place.

What and when can I eat?
Can I see your menu?

Download our free app here to see what's cooking and pouring at citizenM! We made our menus especially for mobile citizens – ideal when you have places to go and people to see (or no time for a restaurant)

Can I add breakfast to the booking?

Yes, you can add breakfast with one click while you're making your reservation. If you aren't sure yet, simply buy it on the day of arrival or in the morning. The price is the same.

Do you provide breakfast for people with dietary requirements?

Yes, our breakfast has something for everyone! You'll find options for vegan, lactose-free and gluten-free diets. If you have other special requirements, let us know in the comments during the booking, and we will do our best to accommodate you.

What are the breakfast times and price?

Breakfast is served from 6.00 AM until 11.00 AM. It is possible to have breakfast earlier than 6.00 AM, just let us know in advance to arrange this. The price of the breakfast is 15.95 GBP per person.

Do you provide lunch and dinner?

Yes, we serve delicious hot meals during lunch and dinner time (12.00 PM - 04.00 AM) at canteenM. Cold food, snacks, drinks and coffee are available 24/7.