Rotterdam hotel

Yes, you can book a room, our hotels are open. Click here to make a reservation.

Our hotels are open, but the doors may be locked at night (or in exceptional circumstances). In that case, hotel guests enter by scanning their room key card. New arrivals use the intercom to reach the hotel team.

Yes! Our living room is open as usual to all hotel guests for work, rest and play. Please observe the local social distancing rules while they are still in place. There can be a maximum of 30 people in the living room at all times, in groups up to 4 (excluding children under 12, the group can be larger if all people are from the same household). Face masks are required in all indoor areas of the hotel.

Our canteenM is open as usual, but for take-away service only. Please consume all food and drinks in your room – including breakfast, which will be served in a take-away bag. Alcohol service is available until 8.00 PM daily. Browse the menus on the MoodPad in your room, in our free app, or ask an ambassador for a copy. After placing your order, please pick it up at canteenM and take to your room.

Yes, societyM meeting rooms are open for bookings! For your safety, room capacities have been reduced. All rooms are fully cleaned and disinfected after every meeting.

We're sorry, no visitors are allowed at our Dutch hotels, except when attending a pre-booked meeting at societyM. Please observe the social distancing rules while they are still in place. All visitors must register at the front desk upon arrival. Visitors can also order food and drinks for take-away until 1.00 AM daily.

citizenM Rotterdam hotel
Gelderse Plein 50
3011 WZ Rotterdam
The Netherlands

citizenM Rotterdam has 13 parking spots available for our guests. The rate is 19.50 EUR per hotel night (from 2.00 PM on your arrival date until 11.00 AM the next day). These parking spots cannot be pre-booked in advance due to restrictions. Please ask the hotel ambassador upon arrival if any parking spots are available.

In the event that we are fully booked, here are the alternatives:
Markthal Interparking (select Hotel Parking)
Parking garage Oude Haven

at citizenM we do not provide shuttles. But feel free to arrange your own. Most airports provide these services.

Check-out is at 11.00 AM. Do you want to stay in your ultra-comfy bed longer? No problem, you can add a late check-out until 4.00 PM for an extra 29 EUR during booking, at online check-in, or in person at the hotel.

Our check-in starts at 2.00 PM.

Are you arriving before 2.00 PM? You can check-in early at no extra charge if there are rooms available. Early check-in cannot be pre-booked in advance.

If you don't want to check-in early, we'll be happy to store your luggage for free (in case you want to go out sightseeing).

Our front desk is always open (yes, 24/7!) and an ambassador is always available to help you with anything you need.

Some countries require you to show ID at the time of check-in. Your booking confirmation email will include this information if needed.

The following ID is accepted: passport, driver's licence, any type of ID valid for travel (for example, national ID cards within the EU).

Your data will only be used for identification, age verification and security purposes.

All our staff wear face masks at all times, and mandatory gloves when working with food in the pantry and behind the bar.

All guests and visitors are required to wear face masks in the public areas of the hotel.

We're sorry, we temporarily do not accept package deliveries, unless the guest is present at the hotel to collect the item in person. For everyone's safety, package storage is temporarily not available.  

We are happy to securely store your luggage for free on the day of your arrival and departure. Please ask an ambassador at the front desk for help with this.

Absolutely, we love arranging surprises! Please use the chat function on our website to tell us all the details, or click here for other contact options.

There are no laundry or dry-cleaning facilities at citizenM hotels, but our ambassadors are happy to recommend local cleaners and laundromats if you need one.

There are no gym facilities at this hotel, but you don't have to give up on fitness (unless you prefer to run a movie marathon in bed, of course). In our movie library, you'll find workout videos made especially for your room. You can also use the free Wi-Fi to stream your favourite workout video. Our city guides have running maps too.

We do not have bikes at the hotel, but please ask our ambassadors to recomment a great local bike rental place.

Due to the latest rules, we have temporarily switched to a grab-and-go breakfast. Please take it to your room to consume.

Our canteenM is open as usual, but for take-away service only. Please consume all food and drinks in your room – including breakfast, which will be served in a take-away bag. Alcohol service is available until 8.00 PM daily. Browse the menus on the MoodPad in your room, in our free app, or ask an ambassador for a copy. After placing your order, please pick it up at canteenM and take to your room.

You can browse our food and drink menus via the citizenM app, on the MoodPad in your room, or simply by asking an ambassador for a copy. Please order at the bar once you select your items.

You may order food delivery to the hotel, but for everyone's health and safety please ask the courier to wait for you outside. Please consume the food in your room.