citizenM Zurich hotel has landed in Old Town. You have also landed in Zurich – for business or fun. What a happy coincidence! Walk straight from breakfast to meeting, sailing, fondue eating or shopping – it's all nearby.
Book direct and pick the mycitizenM rate to save at least 6% off your stay. All you need is a free membership (get it while you book, it's easy).
citizenM Zurich hotel
- Zürich Airport (ZRH) - 31 min drive
- Zürich Hauptbahnhof - 11 min walk
- Old Town - 6 min walk
We have just one type of room: small and perfect – with one XL bed for up to 2 adults to share.
Pilot your room using our free app. And that’s just one of the app superpowers – use it to book a room, check-in/out, browse our menus and more. Download now.
- adjust lights & blinds
- browse TV channels
- control temperature
- check-in after 2.00 PM
- check-out by 11.00 AM
- kiosk / app check-in
- luggage storage (if space available)
- 24/7 guest service
- cashless payments
- ironing rooms
- collectionM shop
- no parking (scroll down to 'good to know' for alternatives)
- only service pets allowed
- canteenM bar
- 24/7 food & drinks
- buffet breakfast
6.30 - 10.30 AM
- superfast free Wi-Fi
- stylish living room
- societyM meeting rooms
- world-class art
- lots of books to browse
- iMacs for guest use
- huge XL king-size bed
- European cotton sheets
- world's fluffiest pillows
- coloured mood lights
- sound-proof windows
- widescreen smart TV
- superfast free Wi-Fi
- blackout blinds
- control lights, blinds, TV with app or tablet
- jungle-like power shower
- huge, soft, luxury towels
- AM / PM shower gels
- full-size hair dryer
- lovely hand soap
- max 2 people per room
- avg room size 14 sq m
- all rooms the same
- wall-to-wall window
- accessible rooms
- phone with VoIP rates
- air conditioning
good to knowParking, sleeping, eating and other fun at citizenM.
How do I get to the hotel?
What's your address?
citizenM Zurich hotel
Do you have a shuttle?
Unfortunately, citizenM does not provide shuttles. But feel free to arrange your own. Most airports provide these services.
Do you have parking at the hotel?
How do I check in/check out?
Until what time is the front desk open?
Our front desk is always open (yes, 24/7!) and an ambassador is always available to help you with anything you need.
Do I need an ID when checking in?
Some countries require you to show ID at the time of check-in. Your booking confirmation email will include this information if needed.
The following ID is accepted: passport, driver's licence, any type of ID valid for travel (for example, national ID cards within the EU).
Your data will only be used for identification, age verification and security purposes.
What is the check in time ?
Our check-in starts at 2.00 PM.
Are you arriving before 2.00 PM? You can check-in early at no extra charge if there are rooms available. Early check-in cannot be pre-booked in advance.
What is the check out time?
Check out is at 11.00 AM. Do you want to stay in your ultra-comfy bed longer? No problem, you can add a late check-out until 2.00 PM for an extra CHF 34 during booking, at online check-in, or in person at the hotel.
What can I find at the hotel?
Can you store my luggage?
We are happy to keep your luggage safe and secure (for free!) on the day of your arrival and departure, as long as storage space is available. Please ask an ambassador if storage is possible.
Can I arrange a surprise?
In the wake of COVID-19, our hotels are taking all the necessary precautions to keep our guests and teams safe. This includes no non-essential items in the rooms, as well as minimizing the footprint in our guests rooms both pre-stay and during. We apologize for any disappointment this may cause, however your health is top priority to us.
Do you provide laundry service?
There are no laundry or dry-cleaning facilities at citizenM hotels, but our ambassadors are happy to recommend local cleaners and laundromats if you need one.
Do you have a gym ?
There are no gym facilities at this hotel, but you don't have to give up on fitness (unless you prefer to run a movie marathon in bed, of course). In our movie library, you'll find workout videos made especially for your room. You can also use the free Wi-Fi to stream your favourite workout video. Our city guides have running maps too.
Can I rent a bike ?
We do not have bikes at the hotel, but please ask our ambassadors to recomment a great local bike rental place.
What and when can I eat?
Can I see your menu?
Download our free app here to see what's cooking and pouring at citizenM! We made our menus especially for mobile citizens – ideal when you have places to go and people to see (or no time for a restaurant)
Can I add breakfast to the booking?
Yes, you can add breakfast with one click while you're making your reservation. If you aren't sure yet, simply buy it on the day of arrival or in the morning. The price is the same.
Do you provide breakfast for people with dietary requirements?
Yes, our breakfast has something for everyone! You'll find options for vegan, lactose-free and gluten-free diets. If you have other special requirements, let us know in the comments during the booking, and we will do our best to accommodate you.
Do you provide lunch and dinner?
Yes, we serve delicious hot meals during lunch and dinner time (11.30 AM - 11.00 PM) at canteenM. Cold food, snacks, drinks and coffee are available 24/7.
What are the breakfast times and price?
Breakfast is served from 6.30 AM until 10.30 AM. It is possible to have breakfast earlier than 6.30 AM, just let us know in advance to arrange this. The price of the breakfast is 24.95 EUR. Our hot & cold breakfast buffet comes with unique local treats and familiar favourites. Pile your plate with warm pastries, scrambled eggs, fresh fruit, and more. Unlimited barista-made coffee, lovely tea and hot chocolate are free all day long with every buffet breakfast purchase.
Our ESG focus: operating and building healthier, greener hotels; doing the right thing for our people and communities; and sharing transparent information about our activities with the world. The highlights:
- hotels powered by green electricity
- third-party green building certifications
- ‘no single-use’ plastics policy
- water conservation & refill stations
- on-site recycling
- choice-based housekeeping
- local community and charity activities
- employee survey & career development
- active company diversity committee
- human rights policy and training
- transparent reporting on our ESG actions