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Zurich hotel

citizenM Zurich - living room
citizenM Zurich - guest room
citizenM Zurich - breakfast
citizenM Zurich - societyM meeting room
citizenM Zurich - living room

about

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citizenM Zurich hotel has landed in Old Town. You have also landed in Zurich – for business or fun. What a happy coincidence! Walk straight from breakfast to meeting, sailing, fondue eating or shopping – it's all nearby.

food & drink

24/7 canteenM

work & play

designer living room

meet in style

5 societyM meeting rooms

in your room

superfast free Wi-Fi
free movies
widescreen TV
XL king-size bed
fluffy pillows
power shower
AM & PM shower gels
blackout blinds

pilot your room

Don't get out of bed for ANYTHING... not even to turn on the lights. Use the app or the MoodPad to get the room ambiance just right, with only a swipe of your finger.

  • adjust lights & blinds
  • browse TV channels
  • control temperature

your questions answered

hotel information

All you need to know about sleeping, working and having fun at citizenM.

Travel alerts and house rules

What are the house rules?

We want you to feel safe at any citizenM hotel you visit, so we have some new house rules – please click here to read them. We’ll ask you to agree to them when you arrive at the hotel.

Our cleaning routine was already world-class – now, it’s beyond amazing. Click here to find out what actions we’re taking for your travel safety and hygiene. Download our free app to make your stay contactless!

Can I use cash at the hotel?

We are now a cashless hotel. We are happy to accept all of the following cards: VISA, MasterCard, American Express, Maestro, Discover and JCB. All room nights must be paid on arrival. If you need to add extra nights, we will ask you to pay for them when we modify your stay.

Can I bring family and friends?

Yes, you can bring family and friends, but there are social distancing rules in place.

All people must keep a distance of 1.5 metres from each other.

Can I store luggage at the hotel?

Our usual luggage storage service has changed for the health and safety of all staff and guests. Please ask whether it is possible to store your luggage once you arrive at the hotel.

Can I receive mail and packages at the hotel ?

We're sorry, we temporarily do not accept package deliveries, unless the guest is present at the hotel to collect the item in person. For everyone's safety, package storage is temporarily not available.  

How do I get to the hotel?

What's your address?

citizenM Zurich hotel
42 Talacker
8001 Zurich
Switzerland

Do you have parking at the hotel?

citizenM Zürich hotel does not offer car parking, but we’ve searched high and low to provide you with an overview of the parking options in the area:

Talgarten parking

Jelmoli parking

Do you have a shuttle?

at citizenM we do not provide shuttles. But feel free to arrange your own. Most airports provide these services.

How do I check in/check out?

Until what time is the front desk open?

Our front desk is always open (yes, 24/7!) and an ambassador is always available to help you with anything you need.

Do I need an ID when checking in?

Some countries require you to show ID at the time of check-in. Your booking confirmation email will include this information if needed.

The following ID is accepted: passport, driver's licence, any type of ID valid for travel (for example, national ID cards within the EU).

Your data will only be used for identification, age verification and security purposes.

What is the check in time ?

Our check-in starts at 2.00 PM.

Are you arriving before 2.00 PM? You can check-in early at no extra charge if there are rooms available. Early check-in cannot be pre-booked in advance.

 
What is the check out time?

Check out is at 11.00 AM. Do you want to stay in your ultra-comfy bed longer? No problem, you can add a late check-out until 4.00 PM for an extra CHF 34 during booking, at online check-in, or in person at the hotel.

What can I find at the hotel?

Can you store my luggage?

Our usual luggage storage service has changed for the health and safety of all staff and guests. Please ask whether it is possible to store your luggage once you arrive at the hotel.

Can I arrange a surprise?

In the wake of COVID-19, our hotels are taking all the necessary precautions to keep our guests and teams safe. This includes no non-essential items in the rooms, as well as minimizing the footprint in our guests rooms both pre-stay and during. We apologize for any disappointment this may cause, however your health is top priority to us.

Do you provide laundry service?

There are no laundry or dry-cleaning facilities at citizenM hotels, but our ambassadors are happy to recommend local cleaners and laundromats if you need one.

Do you have a gym ?

There are no gym facilities at this hotel, but you don't have to give up on fitness (unless you prefer to run a movie marathon in bed, of course). In our movie library, you'll find workout videos made especially for your room. You can also use the free Wi-Fi to stream your favourite workout video. Our city guides have running maps too.

Can I rent a bike ?

We do not have bikes at the hotel, but please ask our ambassadors to recomment a great local bike rental place.

What and when can I eat?

Can I see your menu?

We made our menus especially for mobile citizens – ideal when you have places to go and people to see (or no time for a restaurant). Click here to see what’s cooking and pouring at citizenM. 

 When staying with us, you can browse the menus via the free citizenM app – download it here! 

Can I add breakfast to the booking?

Yes, you can add breakfast with one click while you're making your reservation. If you aren't sure yet, simply buy it on the day of arrival or in the morning. The price is the same.

Do you provide breakfast for people with dietary requirements?

Yes, our breakfast buffet has something for everyone! You'll find options for vegan, lactose-free and gluten-free diets. If you have other special requirements, let us know in the comments during the booking, and we will do our best to accommodate you.

What are the breakfast times and price?

Breakfast is served from 6.30 AM until 10.30. It is possible to have breakfast earlier than 6.30 AM, just let us know in advance to arrange this. The price of the breakfast is 16 CHF per person.

Do you provide lunch and dinner?

Yes, we serve delicious hot meals during lunch and dinner time (11.30 AM - 11.00 PM) at canteenM. Cold food, snacks, drinks and coffee are available 24/7.