Michigan Avenue in downtown Chicago has status, snap-worthy landmarks and neck-stretching skyscrapers. What's missing? You in a hotel with XL king-size beds, a designer living room, cosy bedrooms and a bar with cocktails you'll keep dreaming about. From our door, you can walk just a block for a stroll on the Chicago Riverwalk. Catch your reflection on Cloud Gate (AKA the Bean) in nearby Millennium Park. citizenM Chicago Downtown is your perfect launch pad for business, culture, and all the reasons you visit the Windy City.
hotel informationcurrent:
Chicago Downtown hotel
stay among iconic landmarks and dazzling skyscrapers
address
80 East Wacker Place
Chicago, IL, 60601
United States
- flight O'Hare Int Airport (ORD) - 38 min drive
- commute Union Station - 15 min by bus
- location_on Michigan & South Water bus stop - 1 min walk
your room facilities
Junior, single, double, presidential suite? Nope! At all citizenM hotels, you'll find one type of room – cosy and cleverly designed for 2 adults to share.
sleep, relax
- XL king-sized bed
- European cotton sheets
- world's fluffiest pillows
- coloured mood lights
- sound-proof windows
- widescreen smart TV
- superfast free Wi-Fi
- blackout blinds
- streaming via Chromecast
- control lights, blinds, TV with app or tablet
refresh
- jungle-like power shower
- huge, soft, luxury towels
- AM / PM shower gels
- conditioner
- body lotion
- full-size hair dryer
- lovely hand soap
general
- 2 adults / room + 1 child age 10 or less stays free
- avg room size 14 sq m
- one bed to share
- no twin or adjoining rooms
- no space for extra beds
- wall-to-wall window
- accessible rooms
- phone with VoIP rates
- air conditioning
- fridge
- safe
accessible room
- low-rise XL king-size bed
- wheelchair-adapted space
- room controls via tablet
- bathroom with grab bars
- bedside telephone
your citizenM room
Five types of rooms to ponder? Not here – all our hotel rooms are identical and cleverly designed for 2 adults, with one XL bed to share.
wifi
superfast free Wi-Fi
visibility
mood lights
tv
widescreen TV
king_bed
XL king-size bed
crop_3_2
fluffy pillows
shower
power shower
routine
AM & PM shower gels
blinds
blackout blinds
your stay at Chicago Downtown hotel
essentials
- check-in after 2:00 PM
- check-out by 11:00 AM
- kiosk / app check-in
- luggage storage (if space available)
- 24/7 guest service
- non-smoking
- cashless payments
- ironing rooms
- collectionM shop
- no parking (scroll down for alternatives)
eat & drink
- canteenM bar
- 24/7 food & drinks
- buffet breakfast 6:00 - 11:00 AM
- free breakfast for child age 10 or less with adult breakfast purchase
work & play
- societyM meeting rooms
- superfast free Wi-Fi
- stylish living room
- world-class art
- lots of books to browse
- iMacs for guest use
- cosy 24/7 gym
canteenM
How do I get to the hotel?
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How do I get to the hotel?
What's your address?
citizenM Chicago Downtown hotel 80 East Wacker Place 60601 Chicago, IL USA
Do you have a shuttle?
Unfortunately, citizenM does not provide shuttles. But feel free to arrange your own. Most airports provide these services.
Do you offer accessible rooms?
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Do you offer accessible rooms?
Are there accessible rooms at the Chicago Downtown hotel?
Yes, this hotel has accessible rooms. For more details on our accessibility features and accommodations, please see the room facilities section higher up on this page or refer to our Accessibility Statement in the Legal link at the bottom of this page.
Do you have parking at the hotel?
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Do you have parking at the hotel?
Is there parking at citizenM Chicago Downtown hotel ?
citizenM Chicago Downtown does not have on-site parking. Hotel guests can get a special day rate of 50 USD (with in-and-out privileges!) at the Illinois Center parking garage. The garage is located at 111 E. Wacker Dr, about 0.2 miles from the hotel. Book your discount at the hotel's check-in kiosk, after which you'll get a QR code on your phone to enter and exit the garage. You can also use the website spothero.com or the SpotHero app to look for parking options nearby. Please note, citizenM is not affiliated with SpotHero or any of the parking options SpotHero recommends.
How do I check in/check out?
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How do I check in/check out?
Until what time is the front desk open?
Our front desk is always open (yes, 24/7!) and an ambassador is always available to help you with anything you need.
Do I need an ID when checking in?
All staying guests must present a valid ID upon check in - this includes the second guest in the room (we allow a maximum of 2 people per room). International travellers must present a valid passport. Domestic travellers must present a Driver's License, or Non-Driver ID card, or DoD card. Sorry, we cannot accept photos of documents. The name on the credit card used to check-in must match the photo ID shown.
What is the check in time?
All our rooms are guaranteed to be available from 2:00 PM, even if you check-in before 2:00 PM via the citizenM app.
Early check-in before 2:00 PM: ask at the hotel front desk about early check-in. This is only possible when rooms are available. If there are no rooms, ask about our free luggage storage.
Check-in between 2:00 PM and midnight: your room is available and there are no extra charges for late arrival.
Check-in after midnight: call the hotel and they will hold your room until no later than 11:00 AM the next day. You'll find all hotel phone numbers here.
What can I find at the hotel?
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What can I find at the hotel?
Can you store my luggage?
We are happy to keep your luggage safe and secure (for free!) on the day of your arrival and departure, as long as storage space is available. Please ask an ambassador if storage is possible.
Do you provide laundry service?
We’ve partnered with LaundryHeap in the U.S. make laundry easy during your stay. Simply link to book a pick-up and drop-off service straight from your hotel. Need a laundry bag? Just pop by the front desk and ask.
Do you have a gym ?
So the clock says it's 3.00 AM, but your body says it's workout time. Who are we to stop ya? Our gym is open 24/7 for lifting, squatting, pedalling and more. Selfie taking? That's ok too. Whatever lifts your spirits, citizen.
Can I rent a bike?
We do not have bikes at the hotel, but please ask our ambassadors to recomment a great local bike rental place.
collectionM
Take home more than just stories – take a little bit of citizenM. Our collectionM gift shop is full of lovely stuff you won't find anywhere else, like our best-selling gnome keychains, Marvin pillow dolls and citzenM AM and PM shower gels. You'll find the collectionM table in most citizenM living rooms.
What and when can I eat?
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What and when can I eat?
Can I add breakfast to the booking?
Yes, you can add breakfast with one click while you're making your reservation. If you aren't sure yet, simply buy it on the day of arrival or in the morning. The price is the same. Breakfast is free for all children age 10 or less, as long as the adults purchase breakfast too.
Do you provide breakfast for people with dietary requirements?
Yes, our breakfast has something for everyone! You'll find options for vegan, lactose-free and gluten-free diets. If you have other special requirements, let us know in the comments during the booking, and we will do our best to accommodate you.
What are the breakfast times and price?
Breakfast is served from 6.00 AM until 11.00 AM. It is possible to have breakfast earlier than 6.00 AM, just let us know in advance to arrange this. The price of the breakfast is 20 USD. Our hot & cold breakfast buffet comes with unique local treats and familiar favourites. Pile your plate with warm pastries, scrambled eggs, fresh fruit, and more.
Can I see your menu?
Download our free app here to see what's cooking and pouring at citizenM! We made our menus especially for mobile citizens – ideal when you have places to go and people to see (or no time for a restaurant)